BlackBerry Z10 need help to clear my doubts (problem)

of Hubli, karnataka, India

I had given my z10 to the service center on 13.09.2014

due to problems in the operating system.

the service center representative said he would send my phone in banglore,

now 18 days themselves are passed as well, he said, it would take more than 20-25 days

1. then they will give me an additional guarantee to keep my phone for more than a month

2 is there a customer service no (Indian) where I can file a complaint

I don't know of a customer service in India you can file a complaint.

Indian service centers are private under contract and not exploited by BlackBerry. It was a requirement of your Indian Government when BlackBerry began to do business in India.

It is a community of users support forum. We are not employees of BlackBerry, but volunteers who enjoy helping other users. BlackBerry staff rarely comment on queries posted here.

Tags: BlackBerry Smartphones

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