BlackBerry Z10 'unexpected error' (-3) when trying to play music or video

Since the last update of Blackberry Maps, I've updated my Z10, I can't play music or vdeos. By clicking on the titles of music or video titles, the message: "unexpected error (-3).

Anyone any suggestions how to solve this problem?

Thnx for your comments. Made a cold start then Z10 connected to the pc via the link of blackberry, updated and synchronized. Now everything works perfectly. Problem solved. Detective Conan.

Tags: BlackBerry Smartphones

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