BlackBerry Z10 Z10 - deleted messages take a long time to come to terms with Outlook

Hi all

I have a client who uses a Z10 with a BES10 server that integrates with Exchange and AD. He says that when he removes the emails from the phone, you more than fifteen minutes for the changes it appears in Outlook. Is there some sort of setting that needs to be adjusted on the BES to have the phone to reconcile faster with the BES?

BlackBerry has always used a priority system to manage data more effectively and reduce costs of data.  I know in BES5, small changes as unread, brands etc. are ususally packed and return as a group, rather than immediately.  If I remember correctly, the default interval is 20 minutes so he can commit anything that had not been able to consolidate upward and send it at this time.  Another factor that can affect performance is the size of the Inbox.  If the person retains a large amount of mail in his Inbox folder, which makes the research to find the affected match docs lasts longer.  Also, is it possible that the changes have been returned in Exchange, but it is the Outlook client that is responsible for the delay in the update?

Tags: BlackBerry Smartphones

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