BlackBerry Z10 Z10 suddenly unable to receive the mail via Microsoft Exchange

I can send but not receive email through Microsofe Exchange.  When I go into the account setting to edit email, I can't 'Cancel' or 'Save' to be stuck there.  A pinned the same problem & how to fix it?

On the other hand, I can send and receive emails in my gmail account.

Ereeamazing wrote:
Try a battery Pulllout (the phone battery and reinsert after a few wrenching minutes)

Ereeamazing, please stop posting where you don't know and don't understand the question.

AC68, it comes to a BES10 account, through your business or your employer?

I suggest two things, remove the account from your device, restart and add new.

And, as your BES or IT Admin if you have further questions.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Z10 is unable to get ActiveSync to work with Exchange 2010

    Hello!

    We cannot get the Z10 do ActiveSync with our Exchange 2010 server. We are well aware that ActiveSync works with our Exchange Server, because we have an iPhone that synchronizes correctly, and because online Microsoft Exchange test tool confirms that our test account can be accessed.

    Also, I used the network monitoring software to watch current network traffic, and I see TLS packets exchanged - but with the Z10, that's where it stops: when connecting the MS test tool ', the TLS configuration is followed by HTTP traffic, which is not the case when the Z10 tries to connect - traffic stops after this point.

    Brings me to believe that the Z10 refusing our server certificate, which would make sense, because this certificate is simply a self-signed (it would be really well if if the Z10 actually * says * me that this is indeed the reason).

    Operating from this assumption, I tried to install our certificate self-signed on the Z10 device, but without success.  I've exported our certificate to a .pfx file and moved to the "Certs" folder on the device, then proceed to the section "Import certificates" of security settings (translate these names of the French user interface). I tried both the 'personal certification authority' and 'Client' classes, personal but even if the Z10 makes me type (required) certificate password, the import fails with the Red 'X' icon and the message '0 certificates imported out of 1 ".

    This problem us cost hours of our time at this stage, would be a pointer in the right direction * very * appreciated.

    Thank you

    Mr. Jean-Pierre Gygax

    If you want to import something on your Z10, it is not the certificate that you want to import, but rather the certificate that authenticates your certificate.

    That being said, why don't buy you a cheap certificate issued by a CA recognized by the Z10?

  • BlackBerry smartphones can not navigate or receive my mails via WiFi

    Since getting my Torch9800 I was unable to use the WiFi connection only to surf the web, use the applications or simply download my mails.

    To do all that I always have 'data services' on (i.e. go through my network provider).

    Can anyone help please.

    Thank you

    pwl13

    Hi pwl13

    Welcome to the BlackBerry Support Community Forums

    Manage the connection > we must restore our data services, otherwise you won't receive any data on your 9800. Our BlackBerry browser will always choose the connection preffered, i.; e If you are connected to a wifi network, then he chooses wifi as preferred mode for data, not your network provider.

    If you want to confirm, then when you are connected to a WiFi with data services ON, go in manage connections > Service status > BlackBerry Internet connection > you will always see the rather then Mobile WiFi network.

  • My ability to thunderbird to receive the mail suddenly stop and it worked before. What can be the reason? Now, I'm not able to receive all e-mails.

    My ability to thunderbird to receive the mail suddenly stop and it worked before. What can be the reason? Now, I'm not able to receive all e-mails.

    This forum is the official place to support Thunderbird. There is no phone support.
    If you think that this helps to explain the problem, you can add a screenshot to your message.
    You are supposed to follow instructions and suggestions that precede.

  • I'm using windows mail & were suddenly unable to send e-mails. Error number: 0x800CCC0B.

    I'm using windows mail & were suddenly unable to send e-mails... I get great e-mails... This is the error message that appears: "an unknown error has occurred. Object 'Second Half of Life', account: 'mail.nctv.com', server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, secure (SSL): Yes, error number: 0x800CCC0B "... Thanks for any help.  I don't know what caused this problem... my son were on the computer & I am concerned, it's something they've done... Thank you

    original title: Please help... I can't send emails

    Hello msshelley

    Look at the following KB and apply the hotfix. Let me know if it helps. Thank you.
  • I received the following from Microsoft Update: 0x8024400A and 0 x 80240036.

    ORIGINAL TITLE: PROBLEM WITH WINDOWS XP Microsoft Update

    Had a hardware failure.  I had to retrieve via the backup CD, which took me to Windows XP SP 1.  After download SP 2 (in order to get to the current SP3), I received the following from Microsoft Update: 0x8024400A and 0 x 80240036.  Can you help me?

    Had a hardware failure.  I had to retrieve via the backup CD, which took me to Windows XP SP 1.  After download SP 2 (in order to get to the current SP3), I received the following from Microsoft Update: 0x8024400A and 0 x 80240036.  Can you help me?

    If you have downloaded Windows XP SP2*)<-- that="" is="" a="" link)="" onto="" the="" system="" in="" question="" (saved="" it,="" for="" example,="" to="" the="" desktop)="" and="" you="" reboot,="" logon="" with="" an="" administrative="" level="" user="" account="" and="" double-click="" on="" the="" downloaded="" file="" -="" and="" what="">

    While you have downloaded Windows XP SP3*)<-- that="" is="" a="" link)="" onto="" the="" system="" in="" question="" (saved="" it,="" for="" example,="" to="" the="" desktop)="" and="" you="" reboot,="" logon="" with="" an="" administrative="" level="" user="" account="" and="" double-click="" on="" the="" downloaded="" file="" -="" and="" what="">

    So, first thing after a reboot and connect as an administrative user, you are visiting http://windowsupdate.microsoft.com/ in Internet Explorer to do a CUSTOM for updates scan and what do you find?

    * Yes. Yes, you are a professional as far as this effort is concerned.

  • I can't send or receive e-mails via Outlook Express. I can access through my ISP webmail.

    Outlook Express problems

    I can't send or receive e-mails via Outlook Express.

    I can access through my ISP webmail.

    In short and in laymans terms (I'm not a tech wiz) the automatic link between my ISP and Outlook Express does not work.

    I also lost all my emails in the Inbox.

    I run a Windows XP Home Edition.

    Any suggestions would be greatly appreciated.

    Search for interference antivirus (see www.oehelp.com/OETips.aspx#3).  Then go to file | Identities and establish a new identity.  Add your email account and see if it works very well.  If so, you can go to file | Import | Messages to bring them from the old identity.

    Then, if you lost messages, check the trash and the message of the old identity store bak files that are backups of dbx files that you can retrieve (see point 2 on the page above).  If there is no bak file, then my DBXpress program (www.oehelp.com/DBXpress/) has an excerpt from disc feature that will analyze the entire hard drive for messages and if they are still there, it will recover them.

    Steve

  • I can't send or receive e-mails via my Outlook Express. 0x800ccc19 error code

    Can't send or receive emails,

    For two days, I can't send or receive e-mails via my Outlook Express.

    The message is:
    A time-out occurred during communication with the server.  (Account: Mail.comcast.net, POP server: 0x800ccc19 error number, "mail.comcast.net").
    Comcast told me to contact Microsoft. Phone holders want me $59.00 load!
    Not cool - I'm networking for a job!
    Can anyone help?

    the error 0x800ccc19 treats a file corrupted or damaged in windows, try to repair outlook express, it it fails to solve your problem, uninstall and reinstall, make sure to save your emails first.

    Hope this helps,
    -Ray
  • BlackBerry, BlackBerry Z10 elites, limited edition of the cover back.

    Hello

    Just a quicky to any developer or elite there.  As an elite of BlackBerry UK, myself and others have received this limited edition Elite coverage back to our Z10s, some of us have white and some black Z10s.  Now, these look great on my Z10 white, but most of us have the Blackberry Leather case and if the elite cover is turned on...  Its a compression tight then put it on in the case.  I was wondering if others have thiis glitch.  Congratulations to all the

    .

    Hi Craig,.

    Oliver of BlackBerry here. You reason that the exclusive BlackBerry Elite Z10 back plate made for fit slightly ergot in the case - it's because entourage needs at home the leather inlay.

    No Doubt as you belong to the elite of BlackBerry you rarely put your device to the low long enough to use the Holster).

    O

  • BlackBerry Z10 copy a calendar of the events in a calendar of group BBM

    I'm new to Blackberry, I just got a Z10.

    Is it possible to share an event that already exists in my calendar, with a group of BBM I created? I can't find a way to do it.

    Hey pm2003,

    Welcome to the community of BlackBerry Support Forums.

    Thanks for the question.

    This feature is not available, you will need to create a new appointment for the BBM group calendar.

    Let me know if you have any other questions.

    See you soon.

  • BlackBerry Z10 battery charge percentage of the screen to a z10.

    Is there a way to show your battery charge in percentage on the home screen of a blackberry z10

    If anyone knows I would appreciate your help.

    Thanks for your solution, it works perfectly.

    How can I mark your answer, solution.

    I always wonder of doing things I do not understand. Nobody never considers that these workplaces is a struggle when your old.

    Come on, tell me how to do it!

    When I went to school, there was no computer, website or mobile phones. TV was black and white and we had only three channels. An iphone would have been complete magic.

    Best wishes

    Bob.

  • BlackBerry smartphones I am suddenly unable to receive emails on my Blackberry

    Never had any trouble getting emails on my Blackberry, until it suddenly stopped working a few days ago. ATT & T is my service provider. If I go to the status of the Service on the Blackberry, he said that Blackberry Enterprise Server not connected. Wi - Fi not connected. The SSID is not connected. Type not connected.

    How to do everything plugged and work again?

    I got it fixed. I ended up calling AT & T and they talked me through it. Basically, remove you your current e-mail address to your Blackberry, then add it back with your password again. It was easy and my email returned immediately. Good luck!

  • Pictures of blackBerry Z10 BB Z10 disappeared when connected to the PC via USB Phone model z10 STL 100-1

    Help on unit Photos and videos not Visible when connected to the PC via USB. I also tried to restart and reinsert the SD card but no response what happens each time I take pictures and try to transfer to the pc via USB please help to recover the photos suggest something?

    ampawase wrote:
    Help on unit Photos and videos not Visible when connected to the PC via USB. I also tried to restart and reinsert the SD card but no response what happens each time I take pictures and try to transfer to the pc via USB please help to recover the photos suggest something?

    "A wireless connection with the mixture, use the file manager, hold Media Card - Photos - 'Shift' or ' Ctrl ' key - select thumbnails - right-click - Save slot - selecting a folder on the pc and save them.

  • Unable to access store/games, etc. I don't seem to have received the email from Microsoft to complete the signing in process

    I'm unable to access the Games/Shop. When I try to download a message appears informing me that my signature in the process is not complete, and that I should respond to an email from the team at Microsoft that I did not receive Microsoft

    If the email is not in your spam folder, then it looks like that you signed up with an incorrect email address.  Make sure that your MS account profile.

  • Unlocked blackBerry Smartphones Software Update has not received the AT &amp; T brand PRIVATE when you use a non - AT &amp; T SIM card

    Dear whom it may concern,

    I saw one of the support forum of Blackberry Web site on "software update, not received the AT & T unlocked brand PRIVATE when you use a non - AT & T SIM card". How can I receive the OTA update in the notification bar?

    Now, my OS is Mashmallow 6.01 build No.. AAF355 (June 1, 2016) or do I have to update (auto loadder) my Priv to AAG873 in order to get the direct OTA from Blackberry in the future.

    Thank you

    Good questions. I can speculate only at this stage. I guess that since it is updated by BB, they use a revision update for all devices to facilitate management. AT & T updates their different, since they have different methods of approval (Note T-mobile even updated as unlocked devices). Unless you want to get specific version of AT & T that could fix something that the other version does not work, I'd wait for the OTA. I did three refills of OS because I couldn't OTA of AT & T, and they take a lot of time. Take the time then to restore and to reconfigure all the settings you had before. Not funny.

    To be more precise questions. Depends on you, but for me, would be updated via OTA only now that it's available. Yes, if you want auto charger, use AT & t. even as before, wait for OTA, unless you have a specific automotive need load the operating system.

Maybe you are looking for