BlackBerry Z30 don't switch call to the speaker using the navigation. Screen went black accept after phone call.

I have this problem no need of me.

While driving and use any software of navigation, such as:

1. built in maps

2 Waze

3 NavFree

If someone calls me, I can take the call. But immediately, the screen went black.

I can't switch the call to the speakerphone. After random seconds, to switch screen might look for a second glance, and then the entire screen turned black.

Although it is black screen, I can't do anything, including trying to drag up to close current app/call.

Maybe it's something to do with the Navigation periodly software disables screen timeout?

Hello, Yes,.

Is this the same problem as described here:

http://supportforums.BlackBerry.com/T5/BlackBerry-Z30/Z30-keeping-the-dial-pad-quot-lit-quot-when-in...

Discussion on how the screen turns black during a regular call, it is impossible, for example, to listen to a call and to have the keypad remains lit, so you can press the right numbers while dealing with an automated reception, was doing phone banking, or using any other system that relies on automated messages.

The problem came down to how some people take their phone (especially when trying to listen to the guests and press the right button at the same time).  The solution has been to hold the phone differently.  So my question would be whether the phone is blacking out because of the very special combination of things happening in your scenario, or is it blacking out because you're online and proximity sensor of the phone thinks you're holding it to your ear (and think that when you do this, you want to have blackened keypad).

Tags: BlackBerry Smartphones

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