Blue screen of death (stop 0x0000007B) after April Windows Update on XP Home.

My machine (Dell Dimension 3100 with XP Home) home is set for automatic recovery of Windows updates. I reload often, but when I was forced to start again last week, I got the blue screen of death. Apart from the general BSOD error message, I got the stop code:

STOP 0x0000007B...

I forgot the subsequent stop codes, but search recall I was doing on them indicated drivers disk or storage-related problem.

I ran all sorts of Dell diagnostics on my hardware, get absolutely no problem. Scan of a viral infection was also negative. A colleague help out me suggested removing the updates of Windows of April, he did help and usefulness of the ERD. XP loaded and started after that, if I had to go through a process of slooow restart for most updates. My office also now charge many times slower - I suspect drivers and services can't find what they expect to find and take considerable time to make mistakes.

My Dell has a range of Intel (RAID-1) matrix installed. I strongly suspect that this pilot was in trouble after the April update Windows Update.

So, what should I do to prevent this from happening again? I don't know the specific fix involved. I have disabled the automatic updates for now.




Complete sweep of Kaspersky AV, booted from the CD, turned up negative, so I doubt that it is an infection.

I'm sorry, but this does not exclude the possibility of infection. See step # 3 in my previous response, or contact Ms. PCSafety for assistance.

Or see (VS.85) .aspx and/or for more troubleshooting ideas.

Or if you let Windows Update to install an update for the driver (never a good idea), try a roll-back of pilot.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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