Similar Questions

• Satellite Pro A200-1MA: blue screen STOP: 0x000000D1 Error

  Hello

  I have Toshiba Satellite Pro A200-1MA and Vista 32 bit. My problem is: when I work on my internet laptop notebook and use blue screen shows:

  http://img142.imageshack.us/my.php?image=dsc00238yh0.jpg and resets.

  Sometimes not regularly, but often enough [sometimes 1 by day, other times 3 per day].
  It becomes quite boring, I can't work on a laptop without fear, I have nevery secondly it may restart and I will lose any unsaved work.

  Thanks for help.

  Hello

  Do you use the preinstalled Toshiba image?
  I ask because sometimes the BSOD can be caused by serious software problem. But to be honest, it looks like a hardware malfunction.
  In my view, the RAM modules could be affected

  I have a 6 year old using my laptop BSOD the BSOD appeared after several hours of use one I thought that it s a faulty RAM I replaced it, but the issue was not resolved finally I discovered that the temperature affected modules of RAM alone and the laptop froze and BSOD appeared
  Finally, I checked the grids of cooling and cleaned using compressed air jet that it helped

  But buddy note; This does not mean that your problem can be caused by high temperature. It s only a hypothesis, and in my opinion, a technician of the laptop should check the laptop to ensure that's exactly wrong.

  Good luck

• A blue screen (Stop error) has been reported. The message contains the error details.

  Hello Hello.
  can someone help me why this error is coming.
  I use a laptop lenovo.
  Error details:
  product-windows stytem, operating
  ID-1003,
  source-system error,
  version - 5.2.
  sysmbolicname-ER_KRNLCRASH_LOG,
  error code %1, %2 parameter %3, parameter3 %4 parameter 4 %5 2 parameter1

  A blue screen (Stop error) has been reported. The message contains the error details. An event with event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.

  Concerning

  Chandra Murali

  .net developer,

  HYD.

  Hi Murali,

  ·         What is the random question?

  Try the following.

  Method 1: Check for memory questions

  Microsoft Online Crash Analysis - windiag

  Method 2: Updated with the latest chipset and other computer device driver updates. Log in the Web site of the manufacturer to do the same thing.

• Windows xp blue screen stop: 00000024

  Title: original windows xp blue screen

  had a blue screen with stop:

  Hi steveshepherd,

  (1) since when are you facing this problem?

  (2) remember to make changes?

  (3) what happens when you insert the Windows XP CD?

  You can follow the steps provided by Karena R in the link below, which relate to this issue

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/blue-screen-stop-error-0x00000024-while-booting/196033b0-fbe9-45dd-abbf-889291d0d133

  Kind regards

  Ajay K

• Blue screen stop: c00002 / a (fatal system error)

  Blue screen stop: c00002 / a (fatal system error)

  the windows login process ended unexpectedly with status 0xc0000005 (0x00000000 0x00000000) the system has been shut down.

  I have dell windows XP home service Pack 3 computer.

  I had a problem with security thinkpoint and called microsoft and after they had me take measures running a couple different scanshttp://live.sunbeltsoftware.com/download VIPRERescue andwww.eset.com virus more microsoft had click me start, run and type in the press temp ok delete all files, run and type prefetch and delete all the files, run %Temp% remove all the files then empty the trash restart and everything should be ok.

  the computer starts fine until I stopped and tried it begins again, same blue screen problem, I went to safe mode and don't start running and temp, prefetch and %Temp% remove empty the Recycle Bin and restart and computer ran fine, after the 2nd screen blue again.

  I'm now working on the computer and if I press start, run make temp, prefetch and % temp % and delete and empty the trash before turn me computer turned off it will start very well, if I don't do the temp, prefetch and %Temp% steps that I will get the blue screen at the start.

  How can I solve this problem and get rid of the blue screen for good message?

  Hi C_O_A_C_H_11,

  Perform the last known good and then restart your computer and check if you receive the error message. You can check the link below:

  How to start your computer by using last good known Windows XP Configuration:http://support.microsoft.com/kb/307852

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• blue screen * STOP 0x0000000A in Windows XP

  blue screen error message: * STOP 0x0000000A (0xFF1701F0. 0 x 00000002, 0 x 00000000, 0x80536A1C) win xp home edition

  Around my house (less than 100 feet I can't use / the view high tower or net - only 'safe mode' whenever I start it (under each variable with or without battery) I get the error message blue screen (see above) - outside of the area of 100 feet, lap top works fine... perfect, starts every time;) HP lap top xp home ed works very well... (I can't use it at home or within 100 feet of my house via especially blue screen message)

  blue screen * STOP 0x0000000A (0xFF1701F0. 0 x 00000002, 0 x 00000000, 0x80536A1C) xp home ed

  You get the following BSOD:

  Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL

  This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.

  Please download the files dmp from the Windows\Minidump on your Skydrive folder (copy the dmp first on your desktop, otherwise you can not download them) and post a link here, so that we can look at landfills. Perhaps we see the cause.

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Error blue screen STOP: 0x0000007e. I powercycled the sys, unable to choose for sure (keys do not work when you try to select a mode) sys is trying just to go back to the blue screen. Help, please

  STOP: 0x0000007e (0xc000001d, ox8537008 0xba4c3508 0xba4c3204) and the system would not come to the top.

  Error blue screen STOP: 0x0000007e. I powercycled the sys, unable to choose for sure (keys do not work when you try to select a mode) sys is trying just to go back to the blue screen. Help, please

  Symptoms: Booted computer, loaded the raid drivers and showed at the start screen XP for half a second then to BSOD with a Stop error Code 0x0000007E - see also a lot of users (0xC0000001D, 0 x-, etc.) as well.

  Solution:

  1 boot from your Windows XP CD and start the recovery console. You may need to press F6 while RC loads in order to load the SATA drivers. you will have a prompt c:\WINDOWS to the console.

  2. type: CD $NtUninstallKB977165$ \spuninst (it's the update, I had to uninstall to get out of the boot loop, other updates can be uninstalled by changing the name of the directory to $NtUninstallKBCODE$, where KBCODE is the code KB)

  3. type: BATCH spuninst.txt

  4. type: exit

  Don't forget to configure your system to boot from the HD before resuming. I hope this helps. Saved me a lot of hassle today.

  -Tom Steele
  http://www.hawkandtom.com Tom Steele

• Blue screen (STOP) errors that cause Windows Vista to shut down (blue screen of death)

  I get this on a blue screen stop code and I can't find what this code means someone can help me please v

  00000101 0 x (0 x 0000000000000061, 0 x 0000000000000000, 0xffff98000c6e180, 0 x 0000000000000001

  Best advice I've seen on this error (here: http://www.sevenforums.com/crashes-debugging/35427-win-7-clock-interrupt-bsod-101-error.html#post356791 )
  What you are looking for will be in one of the following categories:

  (a) the BIOS bug
  (b) a pilot whose activity is at the origin of the processor target lock
  (c) a defect in hardware (temperature, voltage, dust, RFI, pure and simple borkedness...)? I also wonder about default CPU)
  Therefore, check the drivers
  Then check the inside of the species (temperature, voltage, dust, etc.).
  Then run tests of stress of material

  Try this free video stress test: http://www.ozone3d.net/benchmarks/fur/
  Try this free stress test: OSS - GIMPS

  CPU Stress Tests:
  Just do 1 or 2 tests in most circumstances. I have not used one of these tests myself, so I listed everything I could find.
  - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19182&lang=eng
  - http://7byte.com/index.php?page=hotcpu
  - http://www.7byte.com/index.php?page=burnin64
  - http://www.overclock.net/general-processor-discussions/657486-cpu-stress-test.html
  - http://www.fossiltoys.com/cpuload.html
  - http://www.pcworld.com/downloads/file/fid, 7146-order, 1 page, 1-c, alldownloads/description.html
  - http://www.overclock.net/general-processor-discussions/657486-cpu-stress-test.html
  - http://majorgeeks.com/CPU_Stability_Test_d215.html
  - http://www.xtremesystems.org/forums/showthread.php?t=201670
  -l' or the tests suggested at this link are bootable: http://www.techsupportforum.com/forums/f15/headless-cpu-stress-testing-393435.html#post2232929

  Then try to replace parts.
  Then look for the version of your BIOS to see what changes have been made.

  Text courtesy of http://www.carrona.org/ Usasma

• Blue screen STOP: 0 x 00000124 (0x00000000, 0x89BED028, 0xB2000040, 0 x 00000800)

  Hello

  This is my first post, please have mercy,
  I have a BSD at startup and this is the code that continues to show upward.  System Restore (from system repair and also safe mode) has not solved the teething problems.
  Blue screen STOP: 0 x 00000124 (0x00000000, 0x89BED028, 0xB2000040, 0 x 00000800)
  I think the code means some sort of failure hardware, is anyway to deduce which device has failed in assessing these codes?
  Please let me know if I'm on the wrong track with a hardware failure, I appreciate all the advice.
  Thank you

  Stop 0 x 124 is a hardware error

  If you are overclocking try to reset your settings to standard processor and see if that helps.

  If you keep getting the BSOD here are things more than you may want.

  This is usually hardware related, defective heat, memory or processor even if it is "possible" he is associated (rare) driver.

  Stop 0 x 124 - what it means and what to try
  Synopsis:

  A "stop 0 x 124" is fundamentally different from many other types of bluescreens because it arises from a complaint of material.

  Stop 0 x 124 minidumps contain very little concrete information, and it is therefore necessary to address the problem as a case of material in an unknown state of distress.

  Generic troubleshooting ' Stop 0 x 124 ":

  (1) ensure that none of the hardware components are overclocked. Material which is pushed beyond its design specifications - by overclocking - may malfunction in unpredictable ways.

  (2) make sure that the machine is sufficiently cooled.
  If there is doubt, open the side of the case (be aware of all the relevant conditions guaranteed!) PC and direct an electric fan squarely to the motherboard. Who will rule on most cooling problems (lack of).

  3) update all drivers related to materials: video, sound, RAID (if applicable), NIC... anything that interacts with a piece of hardware.
  It is best to run the latest drivers anyway.

  (4) update of the BIOS of the motherboard according to the manufacturer's instructions.
  Their website should provide detailed instructions on the brand and model-specific procedure.

  (5) rarely, bugs in the operating system may cause "false positives" 0 x 124 events where the hardware wasn't complaining, but Windows thought otherwise (because of the bug).
  At the time of writing, Windows 7 does not have to suffer from a defect, but it is nevertheless important to keep Windows up-to-date.

  (6) attempt (stress) test these hardware components that can be put to the test artificially.
  The most obvious examples are the RAM and HDD (s).
  For the RAM, use diagnostics from built-in memory (run MDSCHED) or the utility memtest86 3rd - party to run plenty of evidence of hours of testing.
  For hard drives, verify if CHKDSK /R finds any problems on (s), including "bad sectors".
  Unreliable RAM, in particular, is mortal, as well as software, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result the diagnostic utilities does not guarantee that the RAM is free of any defect - only that none have been encountered during the test passes.

  (7) as the last troubleshooting no invasive steps, perform a reinstallation of Windows 'vanilla': just the OS itself without additional applications, games, utilities, updates, new drivers - or ANYTHING that does not come from the Windows 7 disc.
  Who stops working mitigate the problem of the 0 x 124, jump to the next step.
  If you run the "Vanilla" installation long enough to convince yourself that not a single 0 x 124 accident occurred, start installing applications and updates slowly, always stopping between successive additions long enough to get an idea of the question if the machine is still free of 0 x 124 breaks down.
  Smash back, obviously the latest addition of software may be somehow connected to the root cause.
  If the stop error 0 x 124 persist despite the above steps, and the equipment is under warranty, consider to go back and ask for a replacement that does not suffer periodic MCE events.
  Be aware that want to perform the subsequent hardware troubleshooting steps can, in some cases, void your warranty:

  (8) clean and carefully remove the dust inside the machine.
  Reinstall all memory modules and connectors.
  Use a can of compressed air to clean the RAM DIMM supports as much as possible.

  (9) if all else fails, start removing items of hardware one by one in the hope that the culprit is something non-essential that can be eliminated.
  Obviously, this type of testing is much easier if you have access to equivalent components in order to perform swaps.

  If you are in the situation to have completed all the steps above without a resolution of the symptom, unfortunately the most likely reason is that the error message is literally correct - something is fundamentally wrong with the hardware of the machine.

• service pack 2 Installation error blue screen stop 0 x 0000003

  Hello

  I was unable to download the Update Service Pack 2 on my Windows Vista forever.  Get the message every time I start my computer something like "error on blue screen Stop 0 x 0000003.  When I tried to download the 2 means of redress, both gave me the screens that says 'this update not supported'.  How can I fix it?

  Search for updates of hardware of your computer - including the system BIOS manufacturer.  Do not use all facilities built to perform the check - in fact visit the web page of your computer make & model and update the drivers for your system.

  You can also try this:
  How to reset the Windows Update components?

  (Try first the value default - restart and try your download again.  If this does not work - try the aggressive - restart and try your download again.)

• Windows 7 - Crash blue screen - STOP: 0X000000F4

  Hi all

  Windows 7 - Crash blue screen - STOP: 0X000000F4

  Screen shows e blue screen will display the following error code:

  STOP: 0X000000F4 (0XFFFFFA800C4C4B10, 0XFFFFFA800C4C4DF0, 0 X 0000000000000003, 0XFFFFF8000418FE20).
  I tried to restore the mode, the safe & all the option available to start properly.  Given that I have no DVD of windows 7 to re - install windows again.
  My question is as follows:
  -Is - error code says something.
  -A way to re - install windows without CD or DVD or save the image.
  -Also, I can read and access data from the C: & D: drive in cmd in restore mode guest mode.
  Waiting for your suggestions.
  concerning
  Jagdish kone

  Blue_Screen_image_.PDF

  Hi Philippe,.

  Thanks for your reply. I want to reinstall windows on the same SSD. Given that the SSD drive works great as external drive.

  So please could you confirm, how do I reinstall windows again. As I see there are recovery drive comes when I use the SSD as external drive.

  Waiting for your suggestions.

  Concerning

  Jagdish

• Blue screen STOP: 0x0000005C (0x0000010B, 0x00000001, 0x00000000, 0x00000000)

  WHEN I TRY TO INSTALL WIN 7 I GOT THIS HELP PLEASE
  Blue screen STOP: 0x0000005C (0x0000010B, 0x00000001, 0x00000000, 0x00000000)

  DN

  If you cannot start in safe mode and can not boot from the dvd, your options are extremely limited.  The fact that you can boot from Ubuntu suggests that something is wrong with e OS not material.

• A blue screen: Stop 0x8E and Stop 0xD1

  Separated from this thread.

  Please help me eith you same question

  Hello

  Pick up the pieces after a computer crash
  http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

  We can analyze the minidumps if make them you available to the SkyDrive or another file sharing of sites (such as MediaFire). If you have problems to download the copy of minidumps
  for the office or in the Documents folder and download them from there.

  Adding files to your OneDrive
  http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorial

  Download pictures and files
  http://Windows.Microsoft.com/en-us/onedrive/add-photos-files A disk - sharing files and folders and change the permissions
  http://Windows.Microsoft.com/en-us/onedrive/share-file-folder

  ZIP or download the content of the C:\Windows\minidump

  Use OneDrive to upload collected files

  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  ---------------------------------------------------------------------------------------------------

  Are two main causes of this blue screen BIOS and video drivers - check with the system manufacturer's Site for graphics (Video) card and BIOS, then on site of the manufacturer of the device for the last video. It may be that other drivers so check there. DISABLE the auto-pilot plant as those who are older and if Windows Updates suggest a pilot just HIDE. Antivirus is another possibility.

  See methods of update driver generic in the next message.

  BCCode: 8th 0x0000008E is the same as 0x1000008E<-- read="" this="">
  * 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-

  BCCode: 8th 0x0000008E is the same as 0x1000008E
  https://msdn.Microsoft.com/en-us/library/ff559271%28V=vs.85%29.aspx?f=255&MSPPError=-2147217396

  =============================================

  BCCode: D1 0x000000D1

  Think video drivers especially if it may be others. Refer to the section of driver in my credits
  methods of troubleshooting blue screen below. BIOS, chipset of low level drivers and
  antispyway/antivirus/security programs can also cause this. Check the resolution of the problems and

  When you arrive at the driver and tests of memory sections do reference to generic methods in following
  message and then back to the if necessary troubleshooting tool.

  BCCode: d1 0x000000d1<-- read="" this="">
  * 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-

  BCCode: D1 0x000000D1
  https://msdn.Microsoft.com/en-us/library/ff560244%28V=vs.85%29.aspx?f=255&MSPPError=-2147217396

  =========================================

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens. (If necessary)
  
  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do without if needed fail or the Vista DVD or recovery command prompt mode
  Options if your system was installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx
  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Error blue screen: STOP: 0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED

  original title: blue screen with the error: "STOP: 0x0000008E (0xC000001D, 0 x 82850572, 0x9E204038, 0x00000000)"»

  Hello everyone,

  It has been more than a week I tried to re - install my computer: ACER9802AWKMi after several months of support with blue screen apearing errors whenever there is more than one program open :-(
  So I started with a recovery disk, but the problem was still there.  The computer came with XP Home Edition and I got an upgrade to Vista (all original stuff) with all updates (SP1 and 2 and everything else updates)
  Now, every time I go on the internet: especially no problem, but if I want to play a game (online) full screen, after a few minutes:
  Yes: blue screen with messages such as
  STOP: 0X0000008E (0XC000001D, 0 X 82850572, 0X9E204038, 0X00000000)
  STOP: 0x0000007F (0x00000008, 0x8013F000, 0 x 00000000, 0 x 00000000) or
  PFN_LIST_CORRUPT or
  something with the memory of the BIOS (which I have to remove cache or mirror) witch I tried to do, but not found in the BIOS SetUp (when start PC press F2)

  Whenever I get another message :-(

  I tried with FixIt, fact CHKDSK - CHKDSK F + CHKDSK F R
  I have also run Everest to have all the necessary stuff... so if you need it...

  If anyone has a sollution, I would be very happy to hear it.

  TX much

  In the mean time brands more than 13,000,000 errors:(et toujours obtient plus élevé.)  Of course I'm not every minute in front of my screen (sometimes I work too: the job from 9 to 5, you know)

  Hi Sabine,.

  This means that the RAM is broken or damaged. If you receive error messages, you can stop the execution of memtest86 +.

  Ask someone who knew a little technical to open the laptop and check out how many RAM modules there. If it has a single module, buy a new RAM module.

  If she has more modules, remove other modules, so that you don't have 1 module of RAM left. Now run the test for each RAM module again (only install 1 module at the same time) to check if all are damaged or 1.

  If you have discovered how many RAM modules is broken, buy new RAM

  André

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Blue screen error 0x000000D1 "ekqmiio.sys."

  How can I stop this blue screen since then to appear on my computer? im running windows vista SP2 and I get this blue screen after 15 minutes whenever I start my computer, it says DRIVER_IRQ_NOT_LESS_OR_EQUAL and at the bottom, it shows a file called "ekqmiio.sys" but I don't know what sound driver where what to do with it? I get the STOP Code 0x000000D1 and this has just started the other day, I checked the info on this file "ekqmiio.sys" and it was created at the same time, I deleted some virus from my computer, don't know if this could have something to do with it, but unless I have has not installed a new hardware or software of any kind.  any help would be greatly appreciated.

  Hello

  Repair attempt tells us not what you did. Have you checked
  Malware? Don't forget that no one program will detect all malware. You updated the BIOS, low
  level chipset drivers and device drivers main since the system (motherboard manufacturer site
  manufacturer of custom systems) and device manufacturers sites?

  If you can not save or copy the data to removable media such as CD, DVD, or USB drives,
  then you can put the hard drive on another computer as 2nd drive or externally
  USB box. After the backup of the date, then you can reinstall Windows to see if it solves
  blue screen problems.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.