Blue screen SYSTEM_SERVICE_EXCEPTION 0x3B

I use a HP Officejet 4620. My OS is Windows 7 64 bit. I get a blue screen when printing. I only have USB 3.0 ports. I don't have a wireless connection. I checked for updated drivers.

I just received my laptop & printer, so everything is new. I use a Dell Inspiron 5520. This has happened for a week.

Help, please.

Thank you!

Need instructions for installation wireless, or any other help?

Tags: HP Printers

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    The address of the exception record for the exception that caused the bug control

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

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    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
    Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF80003BF56A0, 0xFFFFF880035AEE88, 0xFFFFF880035AE6E0)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug control description: this bug check indicates that a system thread threw an exception that the error handler did not.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Friday, November 7, 2014 18:29:29 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110714-17737-01.dmp
    This was probably caused by the following module: athrx.sys (athrx + 0x1C4F76)
    Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88005E67F76, 0xFFFFF880035A7438, 0xFFFFF880035A6C90)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\athrx.sys
    product: Atheros CB42/CB43/MB42/MB43 network card driver
    company: Atheros Communications, Inc.
    Description: Atheros Extensible wireless device driver
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: athrx.sys (pilot device wireless Atheros Extensible, Atheros Communications, Inc.).
    Google search: Atheros Communications, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    Friday, November 7, 2014 18:27:43 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110714-14570-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag + 0x1421E5)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88005B4A1E5, 0xFFFFF88003E795E0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: ATI Technologies Inc.
    Description: ATI Radeon driver in Kernel Mode
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
    Google search: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION

    Friday, November 7, 2014 6:26:57 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110714-15194-01.dmp
    This was probably caused by the following module: atikmdag.sys (0xFFFFF88005B20B5B)
    Verification of error code: 0 x 50 (0x0, 0xFFFFF88005B20B5B, 0xFFFFF8A0024CF000, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: ATI Technologies Inc.
    Description: ATI Radeon driver in Kernel Mode
    Bug control description: This indicates that invalid system memory was referenced.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
    Google search: ATI Technologies Inc. PAGE_FAULT_IN_NONPAGED_AREA

    Friday, November 7, 2014 17:57:41 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\110714-49280-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag + 0x899D90)
    Bugcheck code: 0xBE (0x12F9A6860, 0xFFFFF880035BC560, 0xFFFFF880062ACD90, 0xE)
    Error: ATTEMPTED_WRITE_TO_READONLY_MEMORY
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: ATI Technologies Inc.
    Description: ATI Radeon driver in Kernel Mode
    Bug control description: sounds if a driver attempts to write to a memory segment read-only.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
    Google search: ATI Technologies Inc. ATTEMPTED_WRITE_TO_READONLY_MEMORY

    Friday, November 7, 2014 17:55:49 this computer crashed
    crash dump file: C:\Windows\Minidump\110714-16692-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000395AA49, 0xFFFFF8800AB310C0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, November 1, 2014 8:24:12 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110114-17550-01.dmp
    This was probably caused by the following module: rdyboost.sys (rdyboost + 0x2C476)
    Bug check code: 0x1000007E (0x0, 0xFFFFF880035248B8, 0xFFFFFFFFC0000005, 0xFFFFF88003524110)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\rdyboost.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: driver for ReadyBoost
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Saturday, November 1, 2014 8:22:52 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\110114-18142-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75B90)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Wednesday, October 15, 2014 9:09:56 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\101514-50856-01.dmp
    This was probably caused by the following module: athrx.sys (athrx + 0xF9D77)
    Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880051BED77, 0xFFFFF880033A7708, 0xFFFFF880033A6F60)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\athrx.sys
    product: Atheros CB42/CB43/MB42/MB43 network card driver
    company: Atheros Communications, Inc.
    Description: Atheros Extensible wireless device driver
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: athrx.sys (pilot device wireless Atheros Extensible, Atheros Communications, Inc.).
    Google search: Atheros Communications, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    13 dumps were found and analysed. Only 10 are included in this report. 2 third party drivers have been identified to be the cause of breakdowns of the system on your computer. It is strongly recommended that you check the updates for these drivers on their corporate Web sites. Click on the links below to search with Google for updates these drivers:

    athrx.sys (Atheros Extensible, Atheros Communications, Inc. wireless device driver.)
    atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.)

    If no updates for these drivers is available, try searching with Google on the names of these drivers in combination errors that have been reported for these drivers and include the brand name and model of your computer as well in the query. This often gives interesting results of the discussions of the users who have similar problems.

    Read the WARNINGS GENERAL topic for troubleshooting failures of the system for more information.

    Note that it is not always possible to say with certainty whether a reported driver is in fact responsible for crash your system or cause is in another module. However, it is suggested that you look for updates for the products that these drivers belong to and regularly visit Windows Update or activate the automatic updates for Windows. In case a piece of defective material is originally wrong, a Google search on the errors of control of bug with the name of the model and brand of your computer can help you to deepen this review.

    Analysis of Dump 1Crash
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Dumps are enabled on your computer.

    Monday, October 13, 2014 5:41:45 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\101314-17004-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75B90)
    Verification of error code: 0 x 17 (0x0, 0x0, 0x0 0 x 0)
    Error: CID_HANDLE_DELETION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: this bug control appears very rarely.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Monday, October 13, 2014 5:41:45 PM GMT crashed your computer
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheck + 0x0)
    Verification of error code: 0 x 17 (0x0, 0x0, 0x0 0 x 0)
    Error: CID_HANDLE_DELETION
    Bug control description: this bug control appears very rarely.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Monday, October 13, 2014 12:15:52 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\101314-17784-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x2EDF95)
    Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80003145F95, 0xFFFFF88004650448, 0xFFFFF8800464FCA0)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Monday, October 13, 2014 11:09:34 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\101314-14320-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0xA (28, 0 x 2, 0 x 0 x 0, 0xFFFFF80002F21D80)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Monday, October 13, 2014 2:53:45 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\101314-46987-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x3B (0xC0000005, 0x0, 0x0, 0xFFFFF88002DA2910)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Sunday, September 28, 2014 17:57:12 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\092814-16926-01.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1 + 0xC0A1)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: DirectX Graphics MMS
    Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.
    Google search: Microsoft Corporation KMODE_EXCEPTION_NOT_HANDLED

    Monday, September 22, 2014 6:50:05 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\092214-42525-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x1A (0xFFFFF780C0000000, 0x1DEE, 0 x 5003, 0x420700003BD8)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an error occurred serious memory management.
    This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    7 dumps were found and analysed. A third-party driver has been designated to be the cause of breakdowns of the system on your computer. It is strongly recommended that you check the updates for these drivers on their corporate Web sites. Click on the links below to search with Google for updates these drivers:

    dxgmms1.sys (DirectX Graphics MMS, Microsoft Corporation)

    If no updates for these drivers is available, try searching with Google on the names of these drivers in combination errors that have been reported for these drivers and include the brand name and model of your computer as well in the query. This often gives interesting results of the discussions of the users who have similar problems.

    Read the WARNINGS GENERAL topic for troubleshooting failures of the system for more information.

    Note that it is not always possible to say with certainty whether a reported driver is in fact responsible for crash your system or cause is in another module. However, it is suggested that you look for updates for the products that these drivers belong to and regularly visit Windows Update or activate the automatic updates for Windows. In case a piece of defective material is originally wrong, a Google search on the errors of control of bug with the name of the model and brand of your computer can help you to deepen this review.

    PC! PK

    These two were related to the material.  Specifically of the RAM.  Please run memtest

  • Blue screen under windows7 64 bit

    Hello.

    I love playing games and watching movies on my computer. but now, when I installed windows 7 XP

    am I just a blue screen when I run a game or a movie, I can look at a time and then I get the blue screen.

    I have used whochrased so I get this:

    Sat 12.12.2009 20:49:52 crashed your computer
    This was probably caused by the following module: ladfdhp2amd64.sys
    Bugcheck code: 0xBE (0x80000001A3E00121, 0xFFFFF880068BD2E0, 0xFFFFF8800446C394, 0xB)
    Error: ATTEMPTED_WRITE_TO_READONLY_MEMORY
    Empty the file: C:\Windows\Minidump\121209-27814-01.dmp
    file path: C:\Windows\system32\drivers\ladfdhp2amd64.sys
    product: Logitech G35 Headset
    company: Logitech
    Description: filter DPL2/DHP2 driver

    Sat 12.12.2009 18:33:47 crashed your computer
    This was probably caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    Empty the file: C:\Windows\Minidump\121209-32588-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    Sat 12.12.2009 18:12:29 crashed your computer
    This was probably caused by the following module: usbport.sys
    Bugcheck code: 0xD1 (0 x 0 0 x 2, 0 x 0, 0xFFFFF88003E86B40)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Empty the file: C:\Windows\Minidump\121209-35474-01.dmp
    file path: C:\Windows\system32\drivers\usbport.sys
    product: Operativsystemet Microsoft® Windows®
    company: Microsoft Corporation
    Description: USB 1.1 & 2.0 portdrivrutin
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    On Fri 11.12.2009 23:36:04 your computer crashed
    This was probably caused by the following module: dxgmms1.sys
    Bugcheck code: 0xD1 (0 x 0, 2 x 2, 0 x 0, 0xFFFFF8800455ADBD)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Empty the file: C:\Windows\Minidump\121209-27284-01.dmp
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: DirectX Graphics MMS
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    On Fri 11.12.2009 19:39:53 crashed your computer
    This was probably caused by the following module: dxgmms1.sys
    Bugcheck code: 0xD1 (0 x 2, 0 x 1, 0 x 1, 0xFFFFF8800455AEC4)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Empty the file: C:\Windows\Minidump\121109-20155-01.dmp
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: DirectX Graphics MMS
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    On Fri 11.12.2009 16:08:26 crashed your computer
    This was probably caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    Empty the file: C:\Windows\Minidump\121109-21590-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    On Fri 11.12.2009 15:52:47 crashed your computer
    This was probably caused by the following module: usbport.sys
    Bugcheck code: 0xD1 (0 x 801, 0xFFFFF88003DB953F, 0 x 2, 0 x 1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Empty the file: C:\Windows\Minidump\121109-23478-01.dmp
    file path: C:\Windows\system32\drivers\usbport.sys
    product: Operativsystemet Microsoft® Windows®
    company: Microsoft Corporation
    Description: USB 1.1 & 2.0 portdrivrutin
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    On Fri 11.12.2009 15:46:23 crashed your computer
    This was probably caused by the following module: usbaudio.sys
    Verification of error code: 0 x 50 (0x0, 0xFFFFF880010C256B, 0xFFFFFA7FA922EC17, 0 x 7)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    Empty the file: C:\Windows\Minidump\121109-22604-01.dmp
    file path: C:\Windows\system32\drivers\usbaudio.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: USB Audio class driver
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    On Fri 11.12.2009 15:37:56 your computer crashed
    This was probably caused by the following module: c:\windows\system32\drivers\eamon.sys
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800280574B, 0xFFFFF88009579C70, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Empty the file: C:\Windows\Minidump\121109-23556-01.dmp
    file path: C:\Windows\system32\drivers\eamon.sys
    product: ESET Smart Security
    company: ESET
    Description: Amon monitor

    On Fri 11.12.2009 15:05:41 your computer crashed
    This was probably caused by the following module: material
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88002C3E780, 0xFFFFF880069EEA90, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Empty the file: C:\Windows\Minidump\121109-25880-01.dmp

    14:13:28 on Fri 11.12.2009 crashed your computer
    This was probably caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    Empty the file: C:\Windows\Minidump\121109-21637-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    The game 10.12.2009 17:55:14 crashed your computer
    This was probably caused by the following module: ladfdhp2amd64.sys
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88003A8CD3F, 0xFFFFF88008818B50, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Empty the file: C:\Windows\Minidump\121009-32853-01.dmp
    file path: C:\Windows\system32\drivers\ladfdhp2amd64.sys
    product: Logitech G35 Headset
    company: Logitech
    Description: filter DPL2/DHP2 driver

    The game 10.12.2009 17:48:48 your computer crashed
    This was probably caused by the following module: mouclass.sys
    Bugcheck code: 0xBE (0x80000001A3E2B121, 0xFFFFF880009B0260, 0xFFFFF880049F025D, 0xA)
    Error: ATTEMPTED_WRITE_TO_READONLY_MEMORY
    Empty the file: C:\Windows\Minidump\121009-30295-01.dmp
    file path: C:\Windows\system32\drivers\mouclass.sys
    product: Operativsystemet Microsoft® Windows®
    company: Microsoft Corporation
    Description: Musklassdrivrutin
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    The game 10.12.2009 17:44:31 your computer crashed
    This was probably caused by the following module: watchdog.sys
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800197633F, 0xFFFFF880021AF9E0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Empty the file: C:\Windows\Minidump\121009-29421-01.dmp
    file path: C:\Windows\system32\drivers\watchdog.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: watchdog driver
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    The game 10.12.2009 16:04:27 crashed your computer
    This was probably caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xD1 (0xFFFFF88058050F58, 0xFFFFF88058050F58, 0x2, 0 x 8)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Empty the file: C:\Windows\Minidump\121009-31168-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    The game 10.12.2009 15:44:39 crashed your computer
    This was probably caused by the following module: mouclass.sys
    Bugcheck code: 0xBE (0x80000001A3EF2121, 0xFFFFF80000BA22C0, 0xFFFFF88003BB22D0, 0xA)
    Error: ATTEMPTED_WRITE_TO_READONLY_MEMORY
    Empty the file: C:\Windows\Minidump\121009-26691-01.dmp
    file path: C:\Windows\system32\drivers\mouclass.sys
    product: Operativsystemet Microsoft® Windows®
    company: Microsoft Corporation
    Description: Musklassdrivrutin
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    10.12.2009 game 14:55:50 your computer crashed
    This was probably caused by the following module: dxgmms1.sys
    Bugcheck code: 0x1E (0xFFFFFFFF80000003, 0xFFFFFA800520B810, 0xFFFFF88004542F81, 0x0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    Empty the file: C:\Windows\Minidump\121009-23166-01.dmp
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: DirectX Graphics MMS
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    10.12.2009 game 14:17:06 your computer crashed
    This was probably caused by the following module: mouclass.sys
    Bugcheck code: 0xBE (0x80000001A3F68121, 0xFFFFF88002F222C0, 0xFFFFF88003BEC2D0, 0xA)
    Error: ATTEMPTED_WRITE_TO_READONLY_MEMORY
    Empty the file: C:\Windows\Minidump\121009-21621-01.dmp
    file path: C:\Windows\system32\drivers\mouclass.sys
    product: Operativsystemet Microsoft® Windows®
    company: Microsoft Corporation
    Description: Musklassdrivrutin
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    10.12.2009 game 14:06:41 your computer crashed
    This was probably caused by the following module: mouhid.sys
    Bugcheck code: 0xD1 (0 x 110000, 0xFFFFF880044CD8C2, 0 x 2, 0 x 1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Empty the file: C:\Windows\Minidump\121009-22854-01.dmp
    file path: C:\Windows\system32\drivers\mouhid.sys
    product: Operativsystemet Microsoft® Windows®
    company: Microsoft Corporation
    Description: Filterdrivrutin for HID-mus
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    We sea 9.12.2009 18:01:21 crashed your computer
    This was probably caused by the following module: hidparse.sys
    Bugcheck code: 0xD1 (0 x 0, 97 x 2, 0 x 1, 0xFFFFF88004E28D42)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Empty the file: C:\Windows\Minidump\120909-29827-01.dmp
    file path: C:\Windows\system32\drivers\hidparse.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: Hid Parsing Library
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    We sea 9.12.2009 14:35:59 your computer crashed
    This was probably caused by the following module: ntoskrnl.exe
    Bug check code: 0 x 101 (0 x 31, 0 x 0, 0xFFFFF88002F63180, 0 x 2)
    Error: CLOCK_WATCHDOG_TIMEOUT
    Empty the file: C:\Windows\Minidump\120909-248259-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    The accident took place in a standard Microsoft module. Your system setup may be incorrect, perhaps the culprit may be another driver on your system which cannot be identified at this time.

    I would like an answer so that I can start playing games I watch movies and do not get a blue screen

    I think that the best way to follow this on is to use a test called Driver Verifier tool.

    If the tool detects a problem, your machine will crash again.  If all goes well with this permit, it will allow you to easily identify the bad driver.

    Enable the driver verifier
    (1) open a command prompt
    (2) type "check/standard/all" (without the quotes)
    (3) restart your machine.
    (4) use the computer again, until it breaks down (I hope it will be soon :)

    After the crash & restart, go to safe mode.  http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

    Disable the driver verifier
    (1) open a command prompt
    (2) type "auditor/Reset" (without the quotes)
    (3) restart your machine.

    After that you have broken a few times, copy the minidumps on above mentioned same sharing.

    Thank you
    Mark you want to know if your hardware current & software will work with Windows 7? Click on these links: *Windows 7 Upgrade Advisor * *Windows 7 Compatibility Center*.

  • (P50) Blue screen during the BIOS update

    Hello

    I'm trying to update to the latest version of the BIOS, http://support.lenovo.com/se/sv/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50...

    (Lenovo ThinkPad P50, (20-0007MS), Windows Enterprise 10, 64 - bit, build 10586, suspended BitLocker.

    But when the update starts and it comes to read current Bios, the laptop gives me just a blue screen and the error:


    Your PC rann in a problem and must restart.
    We are just collection that some info of the error, and then we will restart for you (xx % complete)

    If you want to learn more, you can search online later to this error:

    System_service_exception (TdkLib64.sys)

    A google search gives no results.

    Comment to Moderator: Fixed URL.

    Nice day.

    I'm sorry that I can't help with the problem you are experiencing using updater .exe.

    If ensure you that you need the update, you can try the boot disk method: http://support.lenovo.com/us/en/downloads/ds106109

    I hope this helps a little.

    Kind regards.

  • How can I stop getting the win32k.sys error blue screen?

    This computer in the Shop 3 times ($$$) and still not fixed.

    . I've updated drivers, corrected the registry errors, changed the CMOS battery, had card mother replacement and addition of RAM maximum.

    Thank you
    David

    Hi, David,.

    Check the solutions proposed here

    W7 Bluescreen: system_service_exception

    http://social.technet.Microsoft.com/forums/en/w7itprogeneral/thread/ad2b7744-4118-4e36-9d79-9ba25e73318e

    http://www.howtofixbluescreenofdeath.com/Win32k-sys-blue-screen/

    http://www.SevenForums.com/crashes-debugging/39979-BSOD-Win32k-sys.html

  • Blue Screen of Death: IRQL not less than or equal problem

    Hi, I've been BSOD quite frequently recently, which seem to happen randomly while playing games, etc.

    Here are the details of the problem given by Windows:

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 18441

    More information about the problem:
    BCCode: a
    BCP1: FFFFFA801EDC0010
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80003590CB6
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\121714-106845-01.dmp
    C:\Users\user\AppData\Local\Temp\WER-273734-0.SysData.XML

    A system restore would not work as soon as possible restore the date is already when the blue screen issue started to appear since I do not turn on the system restore function earlier. Need help please, any help would be greatly appreciated. Thanks :)

    LINK TO the DMP FILES: https://www.dropbox.com/s/03y5ko27pywc6el/Dmp%20files.zip?dl=0

    The debugging session: Fri Dec 19 06:55:48.107 2014 (UTC - 05:00)

    FAULTING_IP:
    NT! : FNODOBFM: 'string' + 29bba
    fffff800'0354581 has 4d8b7d00 mov r15, qword ptr [r13]

    MM_INTERNAL_CODE: 7

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0 X 50

    Nom_processus: mbamservice.ex

    CURRENT_IRQL: 0

    The debugging session: Fri Dec 19 11:05:07.053 2014 (UTC - 05:00)

    Reset the default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0X3B

    Nom_processus: nav.exe<==>

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800034adfe5

    Stand of my previous recommendations. You have too many security related products installed on your system, and that they cause conflicts resulting in the type of problems you are having.

    Each of them, including Malwarebytes, uninstall and install Microsoft Security Essentials.

    You can reinstall Malwarebytes, free version, later, after the system has been sufficiently stabilized.

  • RESTART THE COMPUTER AFTER BLUE SCREEN

    I use windows 7 64 bit peacefully at the moment sometimes until a few weeks before. My computer reboots intermittently then it display message windows recovery shows the details of the error. Signature of the problem:
    Problem event name: BlueScreen
    The system version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    More information about the problem:
    BCCode: 3B
    BCP1: 00000000C 0000005
    BCP2: FFFFF9600010E309
    BCP3: FFFFF88007522060
    BCP4: 0000000000000000
    OS version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Above are the details of the error. Please help me.

    I've also posted the dump file on my skydrive. This is the link http://cid-6bce03f6d07a7c2a.skydrive.live.com/self.aspx/blue%20screen

    Hello

    Generally, this error is caused by video drivers so use the methods in the driver section below to
    update your drivers manually. Using device update management drivers one or even a scanner
    on the site of the manufacturer of the device will not get the job done correctly. Other possible influences are antivirus.
    programs of antispyware/security including firewall part 3 - which ones do you use and which
    already have on the computer?

    Also update the BIOS if available.

    If necessary the BlueScreenViewer allows you to validate the information in a message here that will allow
    all this to see the info without having to download it and for them to download. Its a small and very
    easy to use utility which is free.

    BCCode: 3B 0x0000003b

    Cause

    This error has been linked to the excessive use of expanded memory and can occur due to user mode
    graphics drivers enjambment and pass incorrect data of the kernel code.

    BCCode: 3B 0x0000003b
    http://www.faultwire.com/solutions-fatal_error/system-service-exception-0x0000003B-* 1074.html

    =============================================

    If you need to do more troubleshooting.

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free

    http://www.NirSoft.NET/utils/blue_screen_view.html

    The output of BlueScreenView can be seen and recorded in several formats such as:
    (The default display in the program itself is excellent and can be changed in many
    views, including the page of blue screen of XP style as necessary)

    Dump file: 031210-27892 - 01.dmp
    Crash time: 2010-03-17 08:52:05
    Bug Check String: SYSTEM_SERVICE_EXCEPTION
    Bug check code: 0x0000003b
    Parameter 1: 00000000' c0000005
    Parameter 2: fffff960'0010e309
    Parameter 3: fffff880'07522060
    Parameter 4: 00000000'00000000
    Caused by the driver: win32k.sys
    Caused by the address: win32k.sys + ce309
    Description of the file: multi-user Win32 Driver
    Product name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File version: 6.0.6000.16386 (vista_rtm.061101 - 2205)
    CPU: x 64
    Computer name:
    Full path: C:\Windows\minidump\031210-27892-01.dmp
    Number of processors: 4
    Main version: 15
    Minor Version: 7600

    and:

    031210-27892 - 01.dmp 17/03/2010-08:52:05 SYSTEM_SERVICE_EXCEPTION 0x0000003b
    00000000' c0000005 fffff960'0010e309 fffff880'07522060 00000000 00000000' win32k.sys
    Win32k.sys + ce309 Multi-User Win32 Driver Microsoft® Windows® operating system from Microsoft
    Company 6.0.6000.16386 (vista_rtm.061101 - 2205) x 64
    C:\Windows\minidump\031210-27892-01.dmp 4 15 7600

    ============================

    It's my generic how updates of appropriate driver: (mainly updated BIOS and video well)
    others would not hurt because you are using a new OS)

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    Hope these helps.

    Rob - bicycle - Mark Twain said it is good.

  • Windows 7 blue screens after connection and reboots

    Hello

    I had a problem with windows 7 lately. It is more than an annoyance rather than a real problem, but after I connect to windows, my PC will be blue screen, to restart, go to the black screen where I can choose to start windows normally or in mode without failure and when I log in, everything will be fine (I'll have a little message saying that windows has detected an unexpected shutdown, but that's all).

    I have a custom built PC, here are my details:

    GPU: Gigabyte GTX 660

    CPU: AMD FX-6350

    Motherboard: ASUS M5A97 r2.0

    Hard drive: Western Digital Blue 1 TB

    RAM: 8 GB

    I use a USB keyboard and USB mouse (also well connected in USB 2.0 slots), a configuration double monitor (the two are from different manufacturers, one from dell, the other from Asus) and a USB headset (plugged in the back of my PC into the USB 2.0 Ports)

    Any suggestions on how to fix it?

    Thank you!

    We have two coherent bug checks:

    NTFS_FILE_SYSTEM (24)

    This indicates there was a problem in ntfs.sys, the driver file that allows the system to read and write on NTFS drives.

    One possible cause of this bug check is damaged drive. Corruption in the system of NTFS file or defective (sectors) on the hard disk can cause this error. Corrupted drivers SCSI and IDE may also compromise the ability to read and write to the disk system, so causing the error.

    Another possible cause is the depletion of memory pool non paged. If the nonpaged memory is exhausted, this error can shut down the system. However, during the indexing process, if the amount of memory available nonpaged pool is very small, another driver in nonpaged kernel memory in pool mode may also cause this error.

    Error checking 24, { fffff8800970b0a8, fffff8800970a900, 1904fb, fffff880012d0d93}

    5: kd > .exr 0xfffff8800970b0a8
    ExceptionAddress: fffff880012d0d93 (Ntfs! NtfsFcbTableCompare + 0 0000000000000003 x)
    ExceptionCode: c0000005 (access violation)

    The violation occurred in NtfsFcbTableCompare.

    System_service_exception (3B)

    This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.

    This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

    Bugcheck 3B, {c0000005, fffff96000363196, fffff88007d15f70, 0}

    5: kd > fffff96000363196 ln
    (fffff960'00363110)   win32k! SFMLOGICALSURFACE::SetShape + 0 x 86 |  (fffff960'0036331 c) win32k! SFMLOGICALSURFACE::CreateHLSURFClone

    The exception is produced in win32k! SFMLOGICALSURFACE::SetShape.

    -----------------------

    1. I see Asus PC Probe as well as other Asus installed bloatware. Uninstall all Asus bloatware as soon as POSSIBLE.

    2 uninstall SuperAntiSpyware as soon as possible. as it is very probably originally file system conflicts.

    3. SSPORT.sys is listed and which is the Samsung printer driver. The driver is from 2005, which is too old to work with the operating system.

    Kind regards

    Patrick

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