I get blue screen whenever I download anything

Hi, I get a blue screen. It seems to only happen when I download or just after. I just had my hard drive replaced by dell and had geek team look at to this problem, and they are.

This is the info I have beem able to find

I'm not too good with computers, I only know the basics and don't really have the money to take it anywhere else for help.

Signature of the problem:

Problem event name: BlueScreen

The system version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

More information about the problem:

BCCode: 3B

BCP1: 00000000C 0000005

BCP2: FFFFF80001AFCFAA

BCP3: FFFFFA6015630F60

BCP4: 0000000000000000

OS version: 6_0_6002

Service Pack: 2_0

Product: 768_1

Files helping to describe the problem:

C:\Windows\Minidump\Mini012111-01.dmp

C:\Users\Owner\AppData\Local\Temp\WER-63305-0.SysData.XML

C:\Users\Owner\AppData\Local\Temp\WERFE0C.tmp.version.txt

Read our privacy statement:

Hello

Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or cannot start Windows.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

Check this item thead for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshooting BlueSceens - answers top 3 (+ 1 more).

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.

ZIP or download the content of the C:\Windows\minidump

Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

-------------------------------------------------------------------------

Also this, so you can see the probable bluescreens.

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-T84.html

-----------------------------------------------------------------------------------------------------------

BCCode: 3B 0x0000003b

Try to remove and replace the cards memory and cables (both ends where possible)-in fact
delete and replace - not just in the warm (on a PC) and clean the dust bunnies and vents. On
a laptop on everything that can be done is to reinstall the memory and clean the vents. (Of course delete
ALL power before opening the case).

Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

The SYSTEM_SERVICE_EXCEPTION bug control has a value of 0x0000003B. This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.

Important info if you received a STOP Code

If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.

If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.

These actions could prevent a mistake like this does not happen:

  1. Download and install updates for your computer from Windows Update device drivers.
  2. Scan your computer for computer viruses.
  3. Check your hard drive for errors.

System_service_exception parameters

The following settings are displayed on the blue screen.

Parameter Description

1

The exception that caused the bug control

2

The address of the exception record for the exception that caused the bug control

3

The address of the context record to the exception that caused the bug control

4

0


Cause

This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

BCCode: 3B 0x0000003b<-- read="" this="">
http://www.faultwire.com/solutions-fatal_error/system-service-exception-0x0000003B-* 1074.html

============================================================

Vista and Windows 7 updated drivers love then here's how update the most important.

References to Vista also apply to Windows 7.

It's my generic how updates of appropriate driver: (updating the video/display driver and BIOS)

This utility, it is easy see which versions are loaded:

-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html

For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.

Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.

Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.

Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.

Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it) and
Then, get new ones manually if you wish.

How to stop Windows 7 automatically install drivers
http://support.Microsoft.com/kb/2500967

----------------------------------------------------------------------------------------

Tests of memory intercept all errors such as memory do not match (possible even for sticks
seemingly identical) and when the faster memory is placed in system behind the slower memory.
So it is best to Exchange also sticks in and out to check for those, even if all the tests of memory do not
show a problem.

To test the RAM here control - run 4 + hours or so.<-- best="">
www.memtest.org

For the Windows Memory Diagnostic tool.

Start - type in the search-> memory box - find top - click - right Memory Diagnostics tool
RUN AS ADMIN follow the instructions

Windows Vista: How to scan / test your memory with Windows Vista memory or RAM
Diagnostic tool
http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/

How to run the diagnostic tool memory in Windows 7
http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.html

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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    ----------------------------------------------------------

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    -----------------------------------------------------

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    ------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
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    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ------------------------------------------------------------------
    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    ------------------------------------------------------------------

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    The Options or Vista recovery disk Startup Repair

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    http://www.Vistax64.com/tutorials/91467-startup-repair.html

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    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

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    It would be preferable to do the above to remove malware and who could possibly allow the
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    / Settings (BIOS/CMOS) often F2 as you start then look at screen - set the boot order to
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    Create a Bootable CD with the Trinity Rescue Kit - free - which comes with 5 antivirus
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    Trinity Rescue Kit - download on top right of the page
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    CD of Hirem boot is another good choice
    http://www.hirensbootcd.NET/Download.html
    http://www.hirensbootcd.NET/CD-contents/138-HBCD-111.html

    System Rescue CD
    http://SysRescCd.org/Main_Page

    Scan a Windows PC for viruses from a Ubuntu Live CD
    http://www.howtogeek.com/HOWTO/14434/scan-a-Windows-PC-for-viruses-from-a-Ubuntu-Live-CD/

    Use Ubuntu Live CD to backup files from your Windows computer dead
    http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

    I hope this helps.

  • Get blue screen after update 11/01/11

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    My computer is facing frequent crashes since the update 11/01/11.  I get a blue screen crash page.  I plan to delete all updates to that date, but there were many.  Y at - it one in particular that I should try first?  Thank you!

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    It is a starting point

    You can find them directly on the computer or hardware manufacturer

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    http://www.bleepingcomputer.com/tutorials/tutorial140.html

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    Walter, the time zone traveller

  • Computer hung over the Windows, restarted, update now it does not start even with the installation CD, Get blue screen with the stop message.

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    Windows Update Forum:

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly understand exactly what happened when you tried this update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • Get blue screen errors when running Windows Experience Index.

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  • Computer gets blue screen every day "wl merger.exe.

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    I suspect that the "Trojans" might partially explain the weird behavior. They can basically upload other stuff to your PC once they have smuggled themselves on it.

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    I hope that the NVIDIA driver update will fix the problem that you were re

    ' merger.exe wl'

    The result of the SFC is good news.

    If you do not get an installation disc, its always a good idea to do a repair disc. Just in case where, it can be useful sometimes.

    Update and run Malwarebytes again, to make sure that nothing has reappeared.

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    C:\DOCUME~1\PC\LOCALS~1\Temp\WER749b.dir00\Mini041511-01.dmp
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    Hi xperr,

    1. did you of recent changes on the computer?

    2. when exactly you receive the blue screen of death on the computer?

    Bug check 0x77 - KERNEL_STACK_INPAGE_ERROR. "This bug check indicates that the data page of the kernel of the paging requested file cannot be read into memory".

    See the below Microsoft article and try the steps mentioned, check if it helps.

    You receive an error message on a Windows XP-based computer: "Stop 0 x 00000077" or "KERNEL_STACK_INPAGE_ERROR"

    http://support.Microsoft.com/kb/315266

  • Getting blue screen XP errors, "KERNEL_DATA_INPAGE_ERROR 0 x 00000077.

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    Hi dennis6969,
     
    Follow the steps listed in the section below to resolve this issue:
     
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