Bluescreen error: BCCode: 19

Original title: blue screen of death HELP!

I started having 'blue screen of death' when I boot my laptop. The information that is displayed is:

BCCode: 19

BCP1: 0000000000000020

BCP2: FFFFFA8003C97A80

BCP3: FFFFFA8003C97B30

BCP4: 00000000040B 0009

OS version: 6_1_7600

Service Pack: 0_0

Product: 768_1

Can anyone help please?

Thank you

Hello

Pick up the pieces after a computer breakdown - see what to do if Windows won't start correctly
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/blue-screen-plug-and-play-detected-an-error-most/3deab2fa-4000-4136-8c78-a3d22b1db009

We can analyze the minidumps if make you it available from the OneDrive or other
file
-sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.

Adding files to your OneDrive
http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorial

A disk - sharing files and folders and change the permissions
http://Windows.Microsoft.com/en-us/onedrive/share-file-folder

ZIP or download the content of the C:\Windows\minidump

Use OneDrive to upload collected files

http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

-------------------------------------------------------------------------

This could be drivers well as antivirus/antispyware/security programs and other matΘriels
are also likely causes. Update of the great drivers and BIOS would be the best plan
attack. If we must also try to uninstall your antivirus/security as a test.

BCCode: 19 0 x 00000019<-- read="" this="">
http://www.faultwire.com/solutions-fatal_error/bad-pool-header-0x00000019-* 1040.html? = date order

If necessary, run the Driver Verifier to try to determine the cause. (Good idea to update to BIOS and)
all great drivers).

Using Driver Verifier to identify issues with Windows drivers for users advanced
http://support.Microsoft.com/kb/244617

Using Driver Verifier
http://msdn.Microsoft.com/en-us/library/ff554113 (v = VS. 85) .aspx

How to use Windows drivers check Manager to solve problems and identify the Driver questions
http://www.YouTube.com/watch?v=_VwIDD9xngM

Driver Verifier
http://www.techsupportforum.com/2110308-POST3.html

Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php

How to use the Windows Driver Verifier Manager to troubleshoot and identify questionshttp://www.youtube.com/watch?v=_VwIDD9xngM Driver

You can disable the driver verifier
http://support.Microsoft.com/kb/244617

Start - type in the box search-> auditor/Reset hit enter to disable

-------------------------------------------------------------------------------------------

This utility, it is easy see which versions are loaded:

-Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
each driver in the list, additional useful information is displayed: load address of the driver, description,.
version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html

For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
This will refresh the driver stack.

Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
own the software and drivers and all other main drivers that you have.

Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
(Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
updates on the site of the manufacturer of the system here.)

Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

Always check in the Device Manager - tab drivers version you install actually shows up. This
because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
pilot - reboot - check that it is installed and repeat if necessary.

Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
manually if you wish.

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

Hope these helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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    ===========================================================

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    BCP3: 00000000
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    It is an excellent tool for displaying the blue screen error information

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    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

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    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

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    Enter this at the command prompt - sfc/scannow

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    http://support.Microsoft.com/kb/928228

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    tell all possible driver issues).

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    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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    Thanks in advance :)

    Signature of the problem:
    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 4105

    More information about the problem:
    BCCode: c5
    BCP1: 00000000
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 828EC4A2
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\Mini011012-01.dmp
    C:\Users\Shima\AppData\Local\Temp\WER-62915-0.SysData.XML
    C:\Users\Shima\AppData\Local\Temp\WERD0A6.tmp.version.txt

    Hello

    See this thread for more information on using BlueScreenView, MyEventViewer and other methods of
    Troubleshoot BlueScreens - answers top 3 (+ 1 more).

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/blue-screen-plug-and-play-detected-an-error-most/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    ====================================================================

    BCCode: C5 0x000000C5

    This error is most often a driver, thinks the video and other BIOS. Antivirus/antispyware/security
    programs are also suspected.

    BCCode: C5 0x000000C5

    Bug Check 0xC5: DRIVER_CORRUPTED_EXPOOL

    Value of 0x000000C5 DRIVER_CORRUPTED_EXPOOL bug control a. This indicates that the system attempted to access invalid memory at IRQL level too high.

    Important information if you have received a STOP Code

    If you have received a blue screen error, or stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer connect with Support.

    If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.

    The following actions could prevent a mistake like this does not happen:

    1. Download and install updates for your computer from Windows Update device drivers.
    2. Scan your computer for computer viruses.
    3. Check your hard drive for errors.

    DRIVER_CORRUPTED_EXPOOL parameters

    The following settings are displayed on the blue screen.

    Parameter Description

    1

    Memory referenced

    2

    IRQL at time of reference

    3

    0: Read

    1: To write

    4

    Memory address

    Cause

    The kernel attempted to access pageable memory (or may be completely invalid memory) when the IRQL was too high. The ultimate cause of this problem is almost certainly a driver that has damaged the system pool.

    In most cases, this bug results if checking a driver corrupts a small amount (less than PAGE_SIZE). Allowances cause more bug check 0xD0 (DRIVER_CORRUPTED_MMPOOL).

    Resolution

    If you have recently installed new software, check if it is properly installed. Check the updated drivers on the manufacturer's website.

    To debug this error, use special pool of driver verifier. Failure to reveal the driver that caused the error, use the global flags utility to enable the special pool by pool tag.

    BCCode: C5 0x000000C5<-- read="" this="">
    * 1198.html http://www.faultwire.com/solutions-fatal_error/A-Device-Driver-has-pool-0x000000c5-

    ==============================================================

    Driver Verifier can help find some BSOD problems:

    Using Driver Verifier to identify issues with Windows drivers for users advanced
    http://support.Microsoft.com/kb/244617

    How to solve the problems of driver in Windows Vista or 7.
    http://www.WinVistaClub.com/T79.html

    Using Driver Verifier
    http://msdn.Microsoft.com/en-us/library/ff554113 (v = VS. 85) .aspx

    How to use Windows drivers check Manager to solve problems and identify the Driver questions
    http://www.YouTube.com/watch?v=_VwIDD9xngM

    Driver Verifier
    http://www.techsupportforum.com/2110308-POST3.html

    Using Driver Verifier
    http://www.faultwire.com/solutions/using_driver_verifier.php

    How to use Windows drivers check Manager to solve problems and identify the Driver questions
    http://www.YouTube.com/watch?v=_VwIDD9xngM

    You can disable the driver verifier
    http://support.Microsoft.com/kb/244617

    Start - type in the box search-> auditor/Reset hit enter to disable

    BlueScreenView lets you know if there is a driver specified in the error message. Also check with
    MyEventViewer at the blue screen.

    If DriverVerifier creates a minidump upload it and post the link here so we can analyze.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Windows stops unexpectedly, giving blue screen error BCCode: a

    Windows shut down unexpectedly. Here is the info of reports on problems and solutions.


    Product Windows problem shut down unexpectedly Date 19/07/2011 18:44 signature of the status report sent problem problem event name: BlueScreen OS Version: 6.0.6002.2.2.0.768.3 locale ID: 2057 files helping to describe the problem (some files may no longer be available) Mini071911 - 01.dmp sysdata.xml problem BCCode Version.txt Extra information: a BCP1: 00000000 BCP2: 00000002 BCP3: 00000001 BCP4: 8281EFE9 OS Version : 6_0_6002 Service Pack: 2_0 product: 768_1 server information: d0b633b0-d28f-4634-8ee2-6e5770c64721

    Any ideas?

    Thank you
    Geoff

    Hello

    1. What is the full error message?

    2. you remember make changes to your computer before this problem?

    3. are you able to boot to the desktop?

    4. when exactly you get the blue screen error?

    Method 1:

    Follow these steps from this link to turn off automatic restart: http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

    Method 2:

    Step 1:

    Start the computer in safe mode. Follow the steps from the link to start in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

    Step 2:

    If the works in safe mode and then start the clean boot computer and check to see if it helps: How to troubleshoot a problem by performing a clean Windows Vista or Windows 7 boot http://support.microsoft.com/kb/929135

    Note: when you are finished troubleshooting, follow step 7 to start the computer in normal startup.

    Method 3:

    Try to do a restore of the system on your computer and check if it helps: http://windows.microsoft.com/en-us/windows-vista/What-is-System-Restore

    If these methods do not work then:

    Can you zip the minidump in the C:\Windows\Minidump folder files and make available (liaise) via Windows Live SkyDrive http://explore.live.com/office-web-apps-upload-documents-using

    For more information: How to read files from partial memory dump that Windows creates for debugging http://support.microsoft.com/kb/315263

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