bluescreen stop 0x000000a0 on shut down

Similar Questions

• Photoshop CS5 Extended stopped working and shut down

  Installed the original for Photoshop CS5 Extended drive.  No error message when installing.  When I went to open a new document or open an existing picture to edit, and I had the same message for both. "Adobe Photoshop CS5 has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available.  I am running Windows 7 32 bit.  I downloaded updates for Photoshop CS5.  This program has been installed right on my lap top and I have no problem.  The laptop is running windows 7 32 bits too.  Help!

  Updating your graphics driver and configure it correctly or disable the OpenGL option in the preferences.

  Mylenium

• Windows 7 won't Shut Down - continues to restart

  Hi all

  I can't get my new HP 6550 probook b to close. I can force by using the power button, but I can't stop using the Shut Down options on the screen. Can someone help me? When I force using the power button, I get a black screen that tells me that the computer has not been closed correctly and that I can't continue in safe mode. I need a solution because it drives me crazy!

  Hi Toronto1982,

  1. what happens when you try to shut down the computer?

  2. Since when are you facing this problem?

  Step 1

  Check if the problem occurs in safe mode.

  Start in safe mode.
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2

  Put your computer to boot in order to check if the problem is caused by any application.
  http://support.Microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual by following step 7 of article.

  Start in normal mode and check the status.

  Step 3

  If the problem persists, check the event viewer.

  What are the information in event logs? (Event Viewer)
  b http://Windows.Microsoft.com/en-US/Windows-Vista/What-information-appears-in-event-logs-Event-Viewer

  REFERENCE:
  A computer that is running Windows 7 does not start when force you the computer to shut down
  http://support.Microsoft.com/kb/974719

  Bindu R - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think

• BlueScreen Shut Down

  Blue screen comes back, my computer shuts down.  Has happened twice now.  So far, it starts up, but I fear that it may not.  Here is the error message:

  Signature of the problem:
  Problem event name: BlueScreen
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033

  More information about the problem:
  BCCode: 116
  BCP1: 8514E2E8
  BCP2: 8F62849E
  BCP3: 00000000
  BCP4: 00000002
  OS version: 6_0_6002
  Service Pack: 2_0
  Product: 768_1

  Can anyone help?

  Hello

  Have you updated your screen/video or other great drivers latetly - check in Control Panel.
  Updates of Windows to see if a driver has been loaded it. Use this generic utility below
  and when you get to the section driver use the methods in the next message and then back to
  the troubleshooter as needed. In rare cases, antivirus/antispyware/security programs can
  cause this error.

  Also check with the support of system Maker and video/display of the map because he could be called
  questions - also check in their forums.

  BCCode: 116 0 x 00000116

  Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This indicates that an attempt
  to reset the display driver and recover a time-out has failed.

  BCCode: 116 0 x 00000116<-- read="" this="">
  * 1275.html http://www.faultwire.com/solutions-fatal_error/attempt-to-Reset-the-Display-Driver-and-recover-from-0x00000116-

  --------------------------------------------------------------------------------

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
  for the office or in the Documents folder and download them from there. (Analysis of thethe)
  Minidumps is not necessary that you have updated the video drivers because it is
  very often the cause of the issue and only if the BSODS continue.)
  
  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive download collected files and after shot/screenshot.
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ---------------------------------------------------------------------------------------------------

  The inclusion of 116 error in the troubleshooting code is the only coincidence and holds no.
  special meaning (other than pilot caused bluescreens occur with some frequency).

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard event viewer
  Windows. TIP - Options - Advanced filter allows you to see a period of time
  instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do without if needed fail or the Vista DVD or recovery command prompt mode
  Options if your system was installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all the)
  possible driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• STOP: c000021a {fatal system error} the initial session process or system ended unexpectedly with status 0 x 000000001 (0xc0000034 0x0010038c). The system has been shut down

  I am trying to start my Dell Inspiron 1525, but get the following blue screen message "STOP: c000021a {fatal system error} the initial session of the process or system process ended unexpectedly with status 0 x 000000001 (0xc0000034 0x0010038c).» The system was stopped.

  I tried to boot mode without fail & startup repair but nothing helps, always the message, any help would be really appreciated as all my College work is stored on the laptop.
  What about Otto
  Windows vista Home basic

  Hello

  Check with Dell Support, their online documentation, diagnosis and ask in the forums about known issues.

  Dell support
  http://support.Dell.com/

  Dell support drivers - product manual & warranty Info (left side) - and much more
  http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

  Dell forums
  http://en.community.Dell.com/forums/

  =========

  STOP: 0XC000021A

  Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
  (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

  Cause

  This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

  Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

  
  Solve the problem

  Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

  Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

  If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

  Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

  Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

  STOP: 0XC000021A<-- read="" this="">
  * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

  -----------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
  above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not have to try
  repair, you can borrow a friends because they are not protected against copying. You can also buy the physical
  discs of the machine system good cheap that you already own windows (you will need to reinstall
  If necessary). You can also repair disks on another computer.

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  Displays information on all the "crash" of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• bluescreen shut down on acer aspire 6530g Windows Vista

  laptop continues to display blue screen closed? equipped with windows vista

  Hello

  • Are you able to boot to the desktop?
  • What were the changes made before the show?
  • You receive an error message?

  You can check this link:

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

  http://support.Microsoft.com/kb/958233

• my computer shuts down about 2/3 of the way after that the progress indicator starts and stops... any suggestion as it turns on again?

  Try to update of Itune, update got stuck, I turned to the computer off, impossible to restart... the indicator stops about 2/3 of the way and the computer shuts down again...

  Start Safe Mode removes the system caches that can help.

  Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

  After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

  To leave safe mode, restart your computer without pressing any keys during startup.

  Then try to update iTunes.

• When I try to shut down my computer with Firefox running it hangs and stops the shutdown process.

  When I try to shut down my computer with Firefox running, it does not close properly during the closing. Instead, it crashes (as described in this article) and will continue to do so until I have stop the shutdown process and close it manually, where it will still not respond. There is the substantive issue. Here is the list of the relevant data to identify more precisely:

  On the list of programs is still active during the closure, the window of Firefox starts only appearing once as it should be, but a few seconds after starting to hang, it begins to appear a second time on the bottom of the list, with the specific name of the page is a duplicate of whatever it is on the original.

  This problem does not occur in safe mode, but it is not caused by one of my addons either, as I figured out after disabling all my addons with tools > Modules rather than the safe mode and still the problem.

  He is listed as that passes several times a week, but that is simply because that's how many times I forgot to close Firefox before pressing 'closed' and leaves the room without bothering to check it works. It happens whenever I try to turn off the computer with Firefox is running well.

  See this article--> occurs not in Safe Mode

  Check and say whether his work after turning off hardware acceleration.

• Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install the updates but the shut down the computer, but the computer stops until they install.

  Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install updates by shutting down the computer, but the computer stops until they install.

  Hello Tallydupp, welcome.

  Do you by chance have Google Desktop? Some users have reported interference problems in Winodws 7 while using an older version of Google Desktop.
  Try to uninstall it if it exists.

  Let us know what happens

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• "A problem has been detected and Windows has shut down to prevent damage to your computer"... * STOP: 0x0000007e (0x805c49b8, 0xf7a172b4, 0 x 80000003, 0xf7a16fb0)... blue screen

  Hello!

  For the life of me I can't figure out how to get my machine to boot successfully. Nothing changes when I choose Safe Mode, last known good Configuration, enable VGA Mode, booting, Directory Services Restore Mode or Debug Mode logging.

  It's very stressful, because I'm right smack dab in the Middle a semester at the College. I have most of what I currently need access to supported illuminates... but not quite all :( It is also very reassuring to be able to take care of the school of work away from the library of the University. Yesterday, my computer was working fine... I think that Windows has completed an update, if I can't remember now. As I woke up this morning, I was not able to boot all the way to Windows only once.

  My laptop is a HP Pavilion dv6000 running XP Media Center, and I have not installed new hardware since I bought the machine about 3 years ago.

  Here are more details, where they can help in the diagnosis of my problem:

  • ID of the system board: 30BB
  • Type of processor: Genuine Intel(r) CPU T2250
  • Processor speed: 1730 MHz
  • Total memory: 1024 MB
  • Video memory up to: 128 MB
  • BIOS version: F.06

  Here's the entire message to the blue screen:
  - - - - - - - - - - - - - - - - - - - -
  A problem has been detected and windows has shut down to prevent damage to your computer.

  If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

  Make sure you have enough disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video cards.

  Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select Safe Mode.

  Technical information:

  STOP: 0X0000007E (0X805C49B8, 0XF7A172B4, 0 X 80000003, 0XF7A16FB0)
  - - - - - - - - - - - - - - - - - - - -

  I also learned to a blue screen that says something about "PAGE_FAULT_IN_NONPAGED_AREA". I think that this happens when I try to start safe mode.

  Also, I never did much with computer problems beyond what could be repaired with the restoration of the system... so not being is not able to boot at all me has to stop. Please, I beg you! Help me?!

  With great appreciation for your time,.
  Damaya

  Quick suggestion

  Some HP partition the hard drive. have you tried to type F11 or F12 during startup (before that he go to the option mode start screen)? It might take you for a HP recovery program in that partition (because windows don't be loading not to use that recovery)
  Good luck

• Windows XP SP3: Hang all night @ "Windows is shutting down"... "Start button / stop is my only option?

  I don't know where else to ask this... been going from one site to the other, books, etc., for hours looking for titles of threads that fit, but always leave out this something... medium or average power down.  do not use the power button, except if no other option out there.

  When I left my pc last night, everything seemed fine.  I decided to leave it on and not yet started to disconnect, etc..  Not sure if there was anything during the night (update?) which requires a reboot, but, when I'm happened to pc this morning it was hanging at the "Windows is shutting down" screen... "Windows and continued so for a few hours I tried to understand.

  This happened to me for the first time last week.  I don't have another source to the internet at the time, so I have 'given' and ended up using the power button.  I rebooted and immediately stopped to see if it would happen again, but everything was fine.  (Knew I should have troubleshooted!) The pc seemed so far.

  I read a number of suggestions to solve problems in other posts, but they all begin with the assumption that the pc is in a State of "exploitable".

  Step # 1 is need now is my only option to turn off, forcing a stop down with the power button?

  I'm going batty at this stage.  Any guidance appreciated.

  It might be.

  I know that superantispyware does not remove itself completely as you use their uninstaller or add/remove.

  Obviously, it's one of their drivers still installed, you must remove this item and then check if you still have a problem.

  Post back with the results.

  There are several posts on this problem, perhaps one of them will help you if removal of the driver does not.

• When I shut down windows end progra - sample appears and windows will not be stopped, unless I click for end of program. Eny one have an idea how to stop this program from running?

  When I shut down windows end progra - sample appears and windows will not be stopped, unless I click for end of program. Eny one have an idea how to stop this program from running?

  Then, you will need to request Support Intel if the drivers you downloaded were appropriate for your hardware and Windows XP.

• Explorer.exe stops when the computer is shut down

  Explorer.exe stops when the computer is shut down

  Hi DickKimberley,

  ·         What exactly happens when you try to shut down the computer?

  ·         You receive an error message error code?

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest you to consult the article in the Microsoft Knowledge Base and check.

  Advanced Troubleshooting for shutdown problems in Windows XP

  http://support.Microsoft.com/kb/308029

   

  Method 2: If the method above doesn't follow the article mentioned below.

   

  Windows stops responding during Windows XP shut down

  http://support.Microsoft.com/kb/307274

  Let us know if that helps.

• Op XP / ME - says the computer, it stops, but it fails to shut down.

  The sillabare remains in the mode of closing. He doesn't stop unless I press the Start button in until the tap.

  Hi Seilheimer Denny,
   
  -Did you do with the last changes made to your computer from before to this question?

  Try the steps listed in the article below and check if that helps you:

  Your computer stops responding when you try to shut down in Windows XP

  Additional reference on:

  Advanced Troubleshooting for shutdown problems in Windows XP

• When to stop my XP computer, I have to select shut down twice in the order so that it turns off

  For about two months to switch my computer down I had to use the procedure (start, shut down the computer, turn it off) TWICE. Why?

  It is likely due to some loading process and execution in memory that the computer is priority on the processes you have running to stop.

  as test, try to start in safe mode, navigate around your system files for a minute or two just to give a little time for the safe mode to completely load and idle.   then run a stop down.

  If the closure via safe mode is appropriate, then this is because nonessential processes were not loaded in memory, as in normal mode.