Explorer.exe stops when the computer is shut down

Explorer.exe stops when the computer is shut down

Hi DickKimberley,

·         What exactly happens when you try to shut down the computer?

·         You receive an error message error code?

·         Did you do changes on the computer before the show?

Follow the suggestions below for a possible solution:

Method 1: I suggest you to consult the article in the Microsoft Knowledge Base and check.

Advanced Troubleshooting for shutdown problems in Windows XP

http://support.Microsoft.com/kb/308029

 

Method 2: If the method above doesn't follow the article mentioned below.

 

Windows stops responding during Windows XP shut down

http://support.Microsoft.com/kb/307274

Let us know if that helps.

Tags: Windows

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