Bluetooth Mobile Keyboard 6000 will not close pairing mode

Win 7 HP SP1 x 64

I used to have the keyboard work. Had to do a system restore and reinstall Windows. Now, it does not work. It can associate and work on my iPod Touch.

It is recognized in the devices, but it is not pairing mode and red & green light keeps blinking. The keyboard does not work in any application.

I replaced the batteries with new ones.

HID in the service is set to automatic.

Bluetooth Support Service is set to automatic and logon is set to local Services with a password. It didn't get recognized with local network service or Local System.

In Bluetooth settings, discovery, allow Bluetooth devices to find this computer is activated. It did not work with it not controlled, either. Connections to allow and alert checked.

Printers and IDevices recognizes it as a "Microsoft Bluetooth Mobile Keyboard 6000." In properties, general tab, it's all the "not available" with the exception of "categories: keyboard." Hardware tab is empty. Services tab is empty. Bluetooth tab, information device, all the "not available" except "Categories: keyboard" and "Transport: Bluetooth.» Said troubleshooting information:
* Connection: authenticated
* Last connected: currently connected
* Serial number: not available
* MAC address: not available
* Username: (list)
* IP address: not available

I have read the documentation that Tech in this forum have given links, through their steps with no fix.

Can you please help?

Found my own answer.

It was just a matter of installing the Bluetooth drivers. When I looked at a list of all software installed on my computer before I reinstalled Windows, I noticed on the list produced by ccleaner a "Broadcom 2070 Bluetooth 3.0" listed. I went to my website (HP) manufacturer and who downloaded, installed and bingo! my keyboard now works.

Update of the HP system didn't detect or tell me that I needed.

Tags: Windows

Similar Questions

  • Matching of Microsoft Bluetooth Mobile Keyboard 6000 with Vista Home Premium 64-bit

    Bought Microsoft Bluetooth Mobile Keyboard 6000 and Targus ACB10 Bluetooth adapter to work on a HP Pavilion dv5 - 1127cl Entertainment Notebook PC with Windows Vista Home Premium 64 - bit. Keyboard or keypad will pair. Message is "Windows could not exchange keys to access with your device. What should I do?

    http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

    Windows Vista Compatibility Center

    First thing to do is to check that its 64-bit Vista compatibility at the link above

    And make sure that the latest version of the software is installed for him.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://Windows.Microsoft.com/en-us/Windows-Vista/using-passkeys-for-Bluetooth-enabled-devices

    And read the thi8s news and other links, too.

    See you soon.

    Mick Murphy - Microsoft partner

  • Since I use 'Microsoft Bluetooth Mobile Keyboard 6000' with separate numeric keypad, I can't use the ASCI codes.

    Original title: ASCI codes with separate numeric keypad.

    Hi all

    Since I use 'Microsoft Bluetooth Mobile Keyboard 6000' with separate numeric keypad I can't use codes ASCI. Y at - it software or setting, which allows to manage this?

    Thank you very much.

    Hello Stephen,

    I have another, better solution now (hint of a colleague): I changed the code of the NumLock key to the ALT key code (I need not the normal function of the NumLock key). Now, I can type ASCI codes with the keys on the keypad num only and it works :-).

    You can change codes for keys in the registry. Unfortunately, I have only a German description for this in Windows XP (http://www.computerhilfen.de/hilfen-5-80753-0.html). But I am sure, there will be English descriptions in the web as well.

    Best regards

  • Impossible to associate Microsoft Bluetooth Mobile Keyboard 6000 with XP

    I can't pair my Microsoft Bluetooth Mobile Keyboard 6000 with my XP laptop. I am running 2002 Profession of XP SP 3. My laptop is able to find the device but it freezes on the screen of security configuration.

    When I select the matching device I get the security configuration screen. He seems to accept my security code that the numbers are replaced by dots when I type them however the hourglass disappears never and the remains of button "pair now ' gray. After a few minutes, it gives me a matching error message. Yes, I type the code correctly, I tried more than a dozen times now. I also noticed that the indicator light quites blinking ounces the safety of installation box.

    I read the thread "Unable to pair up with Microsoft Bluetooth Mobile Keyboard 6000 using Lenovo X 61 Tablet with office XP" and have not been able to find a solution. Please help I really want to it works.

    Hello Yinka_nut,

    Please see the related help forum thread.  Thank you.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/unable-to-pair-with-Microsoft-Bluetooth-mobile/f65d6189-0c75-4EC4-9d0f-78cb550bc90c

  • Unable to connect Microsoft Bluetooth Mobile Keyboard 6000 to my PC laptop Toshiba M65-S8092

    I could not connect Microsoft Bluetooth Mobile Keyboard 6000 to my M65-S8092 PC Toshiba laptop.  The labtop does not recognize the keyboard or numeric keypad.  When the keyboard or pad is turned on initially a light solid green lights and the light flashes red and green.

    Hello

    1. are you able to connect other devices via Bluetooth from your computer?

    2. don't you make changes to the computer until the problem occurred?

    3. it connects to another Windows XP computer?

    Method 1: Try running the Fixit tool from the link below.

    Hardware devices do not work or are not detected in Windows:
    http://support.Microsoft.com/GP/hardware_device_problems

    Method 2: Troubleshooting Wireless and Bluetooth problems.  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/wireless-Bluetooth

    Method 3: If it's Windows XP Service Pack 2 then I suggest you to see link below and check if it helps.

    How to troubleshoot Bluetooth detection and connectivity problems in Windows XP Service Pack 2: http://support.microsoft.com/kb/883258

    For your reference: http://support.Microsoft.com/kb/952818

    Hope this information is useful.

  • Download driver for MS Bluetooth Mobile Keyboard 6000... where is he?

    I tried to reinstall the driver for my MS Bluetooth Mobile Keyboard 6000.  The page Driver MS lists ONLY driver software for Apple / Macintosh... Really? Where is located 7 driver software or Windows 8?

    You must visit the site Microsoft.com/hardware with windows 7, as that the keypad does not display windows 8.    Then you can install it on windows 8.

    Or you can try download mouse keyboard & Center for windows 8

    http://www.Microsoft.com/hardware/en-us/downloads/mouse-keyboard-Center

  • Microsoft Bluetooth Mobile Keyboard 6000 stops working

    I use a Microsoft Bluetooth Mobile Keyboard 6000 and it connects very well and I can type for a minute or two, and then it stops just work. I tried to uninstall and reboot several times, but it continues to be. All the drivers are up to date. Batteries are fine. Pleas advise because it is currently unusable.

    Hello

    If I understand correctly you are facing problems with breakdowns of response with you Microsoft's products, is this correct?

    Please follow the steps mentioned in the articles below and let me know if it helps.

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    Connect a Bluetooth device that are neither require a TRANSCEIVER

    If you still face problems, please let me know.

    1. is the program specific question?

    2. are you having the same problem when you connect the keyboard to a different computer?

    3. what was the recent change in hardware or software performed on the computer before the question?

    I hope this helps.

  • BlackBerry Torch 9800 a link to Microsoft Bluetooth Mobile Keyboard 6000

    According to the title of my question, I bought the Microsoft keyboard, and although I can pair it to my BB Torch it will not write on my emails.   Please can you advise how I can get the keyboard works completely with my BB torch. Thank you

    You must ask the people of the Blackberry if their device supports this keyboard.  This has nothing to do with Windows or Microsoft hardware, support for the keyboard must be present in your Blackberry device.

    "goldtop7" wrote in the new message: * e-mail address is removed from the privacy... *

    According to the title of my question, I bought the Microsoft keyboard, and although I can pair it to my BB Torch it will not write on my emails. Please can you advise how I can get the keyboard works completely with my BB torch. Thank you

  • Microsoft Bluetooth Mobile Keyboard 5000 will work with HP G60 - 637CL.

    Microsoft Bluetooth Mobile 5000 keyboard works with a laptop HP G60 - 637CL

    I don't think so, according to your specifications for this model, there is no bluetooth.

    If that were the case it show up under the "Wireless Connectivity" in the specifications section.

    http://support.HP.com/us-en/document/c02033062

  • Wireless Notebook Presenter Mouse 8000 will not enter pairing mode (part 2)

    I tried the fix in this issue here:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/wireless-notebook-Presenter-Mouse-8000-will-not/3a0df437-759e-436D-86FC-90bebf7069ac?tab=AllReplies&TM=1320144127818

    and it does not solve my problem - however the described issue is identical.
    My Presenter Mouse 8000 has a permanent green light on the bottom, pressing the button on the dongle (receiver) lance the pairing wizard who tells to press me the button of the mouse for 5 seconds - I followed these instructions and the unit is not pair.  I think (I remember) which she flashed red and green when it is matching, however in my case, the Green led is permanently on and not blinking.
    I changed the batteries for new ones - that has not fixed my problem
    I tried on another computer matching - this does not solve my problem
    I tried to install 3 different versions of the software (versions 8.0.25, the version on the CD that came with the mouse and the plus up to version 8.2 of the date), this does not solve my problem.
    This mouse has worked in the past-, so I do not understand why it would stop working now after a battery change?
    I'm on Windows 7 x 64 both computers, with that I tried to use the mouse.
    Are there measures other that I can take to solve this problem?
    Thanks in advance for your answer

    Hello

    Method 1:

    I suggest that you try to do a system restore and check whether the problem is resolved.

    In Windows 7 system restore

    http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

    Method 2:

    I suggest you update Bluetooth drivers on the computer and check:

    Updated a hardware driver that is not working properly

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    If it still does not work, then it may be due to a defective material.

  • Bluetooth mobile keyboard 6000 cannot match in windows 7 - I get a pairing code, but the keyboard does not meet the entry

    the keyboard connect Windows XP very well, but after the upgrade to Windows 7, I am unable to pair. I can generate a pairing code, but the keyboard does not respond. Suggestions?

    Hi Amberlina,

    This problem may be caused by damaged or incompatible drivers. I suggest you to consult the help articles and check if it helps.

    Troubleshooting: keyboards

    http://www.Microsoft.com/hardware/en-in/help/support/troubleshooting/keyboard/wireless-Bluetooth

    I can't get my device to pair with my computer.

    http://www.Microsoft.com/hardware/Bluetooth/en-us/default.mspx

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

  • Keyboard and numeric keypad does not work (Microsoft Bluetooth Mobile Keyboard 6000)

    I have no problem 'successfully' matching the two devices.

    According to the Association, only one paired device provides actually entered in the computer.
    Learn type / using the volume keys on the keyboard works; the numeric keypad does not work
    OR by tapping the keypad works but the keyboard does not work.
    Sometimes the first device remains "locked", sometimes the second devices seem to start the first.
    What gives?
    I have had this problem since I bought the unit in mid-2010.  I quit trying to solve the problem so far because I now have a need for the numeric keypad.
    I am running Windows Vista Basic Home Edition on a Dell Inspiron 530.
    I use no other Bluetooth devices.
    My mouse is wireless (non-Bluetooth).
    My LAN is wireless (non-Bluetooth).
    Any help would be greatly appreciated!

    Hello

    Thanks for the reply.

    I suggest you to follow a few troubleshooting steps more and check if this helps you fix the problem on your computer.

    Method:

    You can try to check on another user account and see if the problem still persists.

    Create a user account

    http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

    Hope this information helps you.

  • Impossible to pair up with Microsoft Bluetooth Mobile Keyboard 6000 with WIN7

    The keyboard was working for a week I got it. Thought the batteries were no longer there. Changed and even boredom as other people. already done exactly as the other answers, but no luck? What should I do?

    http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

    Windows 7 Hardware/Software Compatibility Center.

    For any question on Windows 7:

    http://social.answers.Microsoft.com/forums/en-us/category/Windows7

    Link above is Windows 7 Forum for questions on Windows 7.

    Windows 7 questions should be directed to the it.

    You are in the Vista Forums.

    See you soon.

    Mick Murphy - Microsoft partner

  • bluetooth mobile keyboard wedge does not work before the beginning of the window

    Hello Microsoft,

    I bought the mobile bluetooth keyboard dock recently.
    It works not in the BIOS and CMOS to move but to start the window, everything is ok.
    I use dougle bluetooth to connect this with my computer keyboard.
    I already activated the USB keyboard in the CMOS using old PS2 Keyboard. But it does not work.
    Please help me to use my keyboard before the beginning of the window.
    Respect,
    Arkar

    Hello

    Which machine or laptop you are using.,.
    some of the model require Bluetooth patch file to complete, that patch file will be given by the laptop or desktop vendor, please contact their tech support toll free number.check with Bluetooth mouse also

  • My hard drive will not close in mode 'sleep'

    My hard drive runs continuously when my iMac 2011 model is put into mode 'sleep' or expires in mode 'sleep'. I guess that's the drive I can hear something quietly spinning inside.and computer is a little warm. It started only in recent weeks. Before that, the computer has been completely silent and gave off no heat. the operating system is El Capitan.

    Hello, Blue Roses,

    Thank you for using communities of Apple Support.

    I see that you have a problem with the hard drive of your iMac running when your computer goes into mode 'sleep'. I know how it is important to make sure you slowed down your drive hard when you have to. I'll be more than happy to help you with this.

    You can activate the option "Put hard drives to sleep when possible" in preferences energy saver of your iMac by following this path: Apple menu > System Preferences > energy saver > put a check mark next to hard drives was able to sleep when possible. Once you have enabled this, test and see if you get the same result with the rotation of the hard drive.

    The following article contains more information on energy-saving preferences:

    Preferences of OS X El Capitan: energy saving

    If you still have a question after that, try to start your computer in safe mode and create a new user to see if you get the same result in both. This can help to identify the problem of the current user and the whole system. The following articles will help:

    OS X El Capitan: start in safe mode

    OS X El Capitan: set up users on your Mac.

    See you soon!

Maybe you are looking for