Bluetooth mouse is not detectable

I've been using a Bluetooth mouse for a month, and he would sometimes disconnect. I usually remove him in the devices tab and try to add it again and it usually starts works very well, but this time it was not detectable. I changed my Bluetooth Support Service to automatic, and then he asked an access code I never together. I tried to enter "0000" to get the code, but it didn't work. I tried to update a Bluetooth driver and I restarted my computer, but now my computer cannot detect my mouse even when I try to connect it. To be honest, I've been frustrated of some sort, and I'm not really even sure if I should have updated the Bluetooth driver. I used the "Intel Bluetooth" (Version V2.6.1210.0278) driver update. Can I try if I need to provide more information. What should I do?

Mouse model: Gigabyte M7700B
Laptop model: ASUS R405C
Operating system: Windows 8

Hello

I would suggest you UN-pair mouse Bluetooth computer (device and printer), uninstall all software associated with the Bluetooth of the computer mouse then uninstall the Bluetooth computer drivers and install them again and check.

-In the charms of the search, type uninstall a program.

-Locate the Bluetooth mouse software and click on uninstall.

-In addition, uninstall the Bluetooth of Intel software.

-Once the software are uninstalled, go into Device Manager by using the search bar charms.

-Browse Bluetooth, do a right-click on the driver and click on uninstall.

-Restart the computer and download the driver from http://www.asus.com/supportonly/R405CA/#support_Download

Let us know if that helps.

Tags: Windows

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