Bluetooth to stop

I have no Bluetooth device connected, and I couldn't turn it off. It seems that something is blocked because my computer can't identify any bluetooth device. In addition, the bluetooth icon disappeared from my toolbar. I tried to reset the bluetooth, but he insists on keeping on (I put the function but it goes back on it). I already downloaded and installed new drivers for my PC.

Is there anyone that gets the same question and could solvet it?

Thank you

My software/hardware:

Envy of HP TouchSmart PC laptop m7 running Windows 8.1

Hi MaPetti,

I understand you have a problem with the Bluetooth driver for your laptop the m7 Envy of HP TouchSmart PCs running Windows 8.1. Here is the driver download and install for Windows 8.1. I would uninstall and reinstall with this link.

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123334-1&cc=us&DLC=en&LC=en&OS=4158&product=5390703&sw_lang=

Make sure that your updates are also well done. You can do this at this link and click on the Scan button.

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=5390703&LC=en&cc=us&DLC=en&lang=en&cc=us

It will be useful.

Thank you

Tags: Notebooks

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