Book fast download

My accountant sent me a file quick books by e-mail and when I try to download Vista wants me to change the extension, but my accountant insists that it will mess up the file. How can I do to get the file in my existing QB location?

Vista is not asking for a change of the extension - it is the association of file extension that does this (but why does it for download instead of to install it I do not know).  I don't know why your accountant has sent you a file that Quickbooks cannot open - but if he says that changing the extension will mess up the file he's probably right (it probably came from him before).  You must contact Quickbooks support to find out how to download and open the file type, it sent you (assuming he can't - he must have encountered this problem before).  Here is their link of support: http://support.quickbooks.intuit.com/support/Default.aspx.  There may be some complementary product or modification of the requirements which we here do not do anything since it is the Quickbooks program.

Another option is to go to start / Default programs / associate a file or Protocol with a program / and search for the file type, it has sent to you.  See which program is associated with the file.  If not quickbooks, try setting it to quickbooks to see if that solves the problem (you may need to search for the executable file of quickbooks do association).  I don't know if it works and keep a record of what it was before you made the change so you can change this back in case it is not work - since then, it can mess up another program as well and you don't want to do.

I'm sorry, we can not be more help, but it's really a problem of Quickbooks and not a Vista problem.

I hope this helps.

Good luck! Lorien - a - MCSE/MCSA/network + / A +.

Tags: Windows

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