boot failure after upgrade to Windows 7
Had problems with the commissioning on a Windows 7 Home premium based computer laptop HP after the latest updates of nights. I can see the Logo screen for a second, the computer shuts down completely. I tried pressing the F2 key with no result. The systems dvd in the drive at startup does not alter at all. What can I do?
Hello
· Were you able to boot to the desktop after the update?
· Have you received an error message while you were trying to install updates?
I suggest you to start in safe mode and then perform system restore to a date where the system worked very well.
To start in safe mode follow the link below:
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Once you start using safe run System Restore to perform a restore of the system follow the article below:
http://Windows.Microsoft.com/en-us/Windows7/what-is-system-restore
You can also try to start WINRE (Windows Recovery Environment) and try the system restore in case you are not able to boot in SafeMode as well.
To start WINRE following the link below:
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7
Thank you, and in what concerns:
Visit our Microsoft answers feedback Forum and let us know what you think.
Naman R - Microsoft technical support.
Tags: Windows
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