Bought Lightroom 6 at Best Buy. I get a message of GENUINE SOFTWARE AUTHENTICATION FAILURE.
During the installation of Mac, Adobe gives a failure to authenticate on the software as if it was a pirated version. Installed fine on PC. Any suggestions? I had no problem to get the serial number with the redemption of factory inside the package code and install perfectly on laptop.
Any ideas would be appreciated. I know that I can call Adobe, but I am trying to get this resolved a bit faster if possible.
Thank you.
Please, please visit the links below.
- Warning: "Adobe software real failure of Validation...". » | Windows
- Failure audit download or installation. CS6
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
Similar Questions
-
Authentic DVD 6 of Lightroom with productkey. Impossible to reinstall after pc crash. Message: non-genuine software. How can I reinstall?
Hi johans.
Please see warning: 'Adobe Genuine Software Validation failure... '. » | Windows
Similar thread for reference get the error message "Adobe genuine software verification failure" of my own drive. Please advise.
Kind regards
Assani
-
Bought 5 Lightroom online from Best Buy. When I enter the redemption code, I get an error message indicating "Oops!" This code does not appear to be active. Please contact the retailer or enter a different code. "I contacted Best Buy; they indicate that the code has been validated.
Make sure that you're not confuse common lookalikes (for example, 1 l, or 0 and o). Then go to their store with your redemption code, sign in to adobe.com using one of their computers store and show them what you're doing to redeem your code.
-
I'm trying to download LIGHTROOM on my PC. I get the message "equipped with an operating system that LIGHTROOM can't stand". I currently use Windows VISTA 64 bit. Need more. Suggestions?
Hi William. Unfortunately, Vista is not a system for Lightroom 5 or 6 of Lightroom. You will need to Windows 7 or a later version. See here: system requirements
-
5.7 Lightroom will not import. I get this message: the instruction at 0x17f3f885 referenced memory at... Memory could not be read. This program has been flawless for the past 3 weeks.
Hello
You really need a little more information such as operating system, memory, etc.
Usually a mistake like this happens because a background process is running and interfere with the available RAM, not enough virtual memory (Windows), drivers of HW obsolete or just an incomplete installation.
Or, one of the biggest problems is add-ons in internet browsers.
Alternatively, another problem of Lightroom, no sufficient permissions on the directory where you import image files.
Please provide a little more information.
-
First pro cc application failed to start properly (0xc000001d) click on OK to close the application. I get this message after update software. Help, please!
Hi RC,.
Update first Pro CC 2015 (9.2).
Thank you
Kevin
-
To get the message that the software has already been used twice.
A facility has been uninstalled, but a year ago, the computer no longer exists.
Now, Photoshop is installed but only on a single computer.
How can I now perform the Installation on a laptop.
What happens with Photoshop, when I connect it on all computers?
I work well the PC to reinstall?
Photoshop is used here everyday
Hello
We see you have a subscription active creative cloud under the same email that you use with the forums.
If you no longer need creative Cloud installed on one of your computers or you want to connect on a third computer, you can disconnect from creative cloud to release the license and then install and connect on the new computer. Please see this document for instructions: log in and log out of the desktop Adobe Creative Cloud application
You can also refer to:
Also check out :-https://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
-
Question: I have disabled Lightroom on a single computer, but always get a message on the new computer, saying that the serial number is still in use on the old computer. I'm on a Mac and you want to use LR6 on a new iMac. Any suggestions?
Thank you very much. Problem now solved and happiness is back.
-
I just bought the photo elements store 13 and found ser # none of the numbers on the work of box or sleve register
Please refer to find the serial number of your product Adobe quickly
Hope this will help you.
Kind regards
Hervé Khare
-
When I try to get help from Adobe Lightroom, this is what I have...
This problem may occur when we accidentally reduce the Destination panel or change the location to something invalid.
~ Assani
-
I get a message "Windows 7 not" authentic
Title: WINDOWS 7 original "What I've DONE?"
HI, I HAD A REAL WINDOWS 7 INSTALLED ON MY DELL PC. GREAT WORKED FOR ABOUT 3 TO 4 WEEKS, BUT NOW SAID "NOT TRUE." IT IS CERTAINLY A REAL W 7 DISC, WHAT HAVE I DONE? MORE IMPORTANT STILL, HOW TO SOLVE THIS WITHOUT HAVING TO BUY ANOTHER DRIVE, CANNOT AFFORD HUNDREDS ODD QUID.
P.S. I AM A STUPID COMPUTER!THANK YOU GEOFF B 850How to activate Windows 7 or Vista manually (activate by phone)
http://support.Microsoft.com/kb/950929/en-us1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone * do not select/press any option * and wait for a person to help you.
(6) explain your problem clearly to the support person.
(7) the person must give you a confirmation ID, copy it down on paper,
(8) check that the ID is correct in reading the support person.
(9) to enter the ID number, then click 'Next' to complete the activation process.---------------------------- Alternatives -------------------------------------
To enable the use of the phone
1. open Activation of Windows by clicking on the Start button, right click on computer, clicking Properties.
then by clicking on activate Windows now. ?2. click on show me other ways to activate.
3 type your Windows 7 product key, and then click Next.
4. click on use the automated telephone and then click Next.
If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.5. click on the location nearest you from the drop-down list, and then click Next.
6. call one of the available phone numbers listed. An automated system will guide you through the activation process.
7. When prompted, enter the installation ID that is listed on your screen in your phone keypad.
8 Note the confirmation ID the phone system gives you.
9. under the terms of step 3, type the confirmation ID in the space provided, click Next, and then follow the instructions.
10. If the activation is not successful, stay on the line to be transferred to a product activation agent who can help you.
How to contact a Microsoft Product Activation Center by phone
http://support.Microsoft.com/kb/950929Microsoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)The phone number is not working:
Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspxRegister Windows 7
http://Windows.Microsoft.com/en-us/Windows7/help/register
Register Windows 7 and you automatically receive a series of three welcome to Windows e-mails
filled with tips, creative tips and other information to you help get the most out of Windows 7.
You also get a subscription to the monthly newsletter of Windows Explorer,
where you will find other tips and tricks, as well as special offers.Activation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048Learn about Activation:
http://TechNet.Microsoft.com/en-us/library/ff793423.aspxJ W Stuart: http://www.pagestart.com
-
I just bought Photoshop items 14 Best Buy yesterday. I have correctly typed in the Redemption Code, but still get an "invalid" message What is the problem and what should I do about it?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-
(Redirected) Another owner of mixed open-box Best Buy who require assistance to transfer
A few months ago, I bought a laptop from Best Buy. It was a mixed open-box item that was apparently recorded by the former owner.
Some of the equipment is faulty, so I need support, but cannot get help because I'm not the owner.
After I bought it, I called and spoke with a representative who said that she has transferred the property, but that apparently isn't the case. Phone representatives I spoke this week can help me because I do not know the info from the original owner, that Best Buy won't give me (understandably).
They said that I could fill the form of ownership, I did but was rejected and said that I was not allowed to answer.
Can someone who has solved this problem help out me? It is so incredibly frustrating that there is no better way to do it. I have the laptop in my possession and I have a receipt.
Hi aphelion.
Please repost this in the forum to help customer care.
-
The instructions said lightroom 6 install on Windows Vista Home Edition premium, but when I went to install it, it says os not supported - windows vista. What should I do now? I just bought the cd from Best Buy and tried to install the program. Thank you.
Hi David,
Windows Vista is not compatible with Lightroom 6.
Please check the link for Lightroom 6 system requirements below.
The system configuration required
I hope this helps.
Kind regards
Vivet
-
I bought this software Harvey Norman and his 12 hours to download. Now, I get a message saying that the software is counterfeit. Where does this leave me?
What Adobe software exactly?
Try warning: "Adobe genuine software Validation Failure...» » | Windows
Maybe you are looking for
-
Google thinks I'm in another country, but only when I use Firefox.
Google redirects me to google.ru and YouTube shows Russia as my position. I'm not at the nearby Russia, GeoIP Databases I checked, select the correct country. This only happens on Firefox and not Chrome. I tried to delete all *. Google.com cookies bu
-
Problems with the iphoto calendar
I am buying an iphoto calendar but when I go to connect to my apple ID account I get a message that says: "right now on this device seems to be incorrect. You can fix by going to settings... etc. ". I'm on my computer and the time and date is correct
-
HP3630: Impressions of automatic test
Hello. I recently bought a HP3630 and every time it is automatically put on it print a test sheet, waste of paper and ink unneccesarily. Is there a way to stop this? Thank you.
-
Update error 80070005 failed when trying to install updates via windows update.
I have windows vista and trying to get the updates via windows update, it will fail, and then sometimes it will tell me that I have to restart my computer and then updates install, will fail and come back, don't know if that is related. Basically, I
-
I have a Dell laptop running Windows 7 Home Premium, which was of the original equipment. I use Skype successfully on this machine for several years and have Skype set to start at Windows startup and never had any problems until recently. In June of