Redemption code is typed correctly but said code is not valid.  I just bought the software to Best Buy - if it's new - what's the problem?

Similar Questions

• I try to install my Adobe Acrobat 9 on a newly purchased computer, but getting the message that my serial No. is not valid. I faced the problem of the last time I changed my PC, but Adobe offers support.

  I try to install my Adobe Acrobat 9 on a newly purchased computer, but getting the message that my serial No. is not valid. I faced the problem of the last time I changed my PC, but Adobe offers support.

  Acrobat 9 is not compatible with the current operating system, which is probably the reason why they don't support you, but they still let you know if your s/n is valid or not... Try to contact them again and ask for this information.

• redemption code is not valid

  can someone please give me a phone number for adobe. I just paid $238 for photoshop and cannot download it even. !

  says my code is not valid!

  Help, please!

  Could you give the code of redemption by personal email so that I can work on that.

  Please check: 0 with a diagonal line is zero, 0 with any other line's alphabet "O". Make sure that the code is correct.

  https://helpx.Adobe.com/x-productkb/global/redemption-code-purchase-help.html

  Concerning

  Stéphane

• My redemption code is not valid even when I copy letter to letter.

  I use Windows 8. I did use adobe first elements, simply purchased the store card, ad when I came back to redeem YOUR CODE IS NOT VALID. PLEASE TRY AGAIN.

  Yes, I copied each letter and number. And checked. 3 times more.

  YES I saw the support page, there is nothing

  YES I'm on /getserial

  You should contact the vendor who sold you the redemption code and ask them to provide you with one that works correctly.

• Site Web from Adobe said that my redemption code is not valid

  I bought Adoge photoshop elements 12 Office Max.  They scanned the box during check out and told me that my purchase was now "activated".

  When I tried to install, I went to adobe and had to open an account and sign in.  When I entered the code of the postcard in the box with the cd (and I've been very careful get 24 features captured properly), website returned a yellow box "the code you entered in inalid. Please try again. »

  I have several times and the same error code.  There are number of PHONE number to call to have this corected.  Now I'm wishing that I had purchased the product of another company.

  How to pass this error message to complete the installation?

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

  Mylenium

• My redemption code is not valid

  The redemption provided in the box code is "invalid", so I can't get a serial number to install 12 items.

  I entered the code and reinstated the code in order to ensure the right entrance.

  Hi James,

  Sorry, you have problems with this...  Check these two pages and see if they take care of it for you:

  Find your serial number

  Redemption code help

  Hope that helps!

• I get the message my redemption code is not valid.

  I enter the serial number to install the adobe photoshop elements 13 I bought. I have the redemption code. When I get home to get the serial number, I get the message that it is not valid. I entered exactly as it is written with capital letters and numbers. There is no cat in line... very frustrating

  I did - I made a mistake very pop: I was before the letter "O", instead of "0" the number... now it's all solved!

• I get an error message indicating that my redemption code is not valid

  bought photoshop elements 11 redemtion entered code several times - came not valid

  http://helpx.Adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-FAQ.html

  https://redeem.licenses.Adobe.com/getserial

• I bought Lightroom 5 through my local camera shop.  I registered for a Lightroom bootcamp class, and when I try to put the serial number in the lightroom, it tells me that the code is not valid.  I enter the same code in the creative clouds and it ac

  I enter my serial number in lightroom and I am told that it is unacceptable!  What should I do?

  Find the serial number of your Adobe product quickly

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  They called Best Buy, said that adobe should hav

  I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  jotison64 wrote:

  I bought Photoshop elements & first items at Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  Work your way through this document in the end, step by step, and finally try to start a chat session. I hope that Adobe will straighten this out for you.

  Contact the customer service

• I have photoshop elements 8, but lost the sleeve on the disk.  Where can I find the redemption code?  I've looked everywhere on the box and in the literature on the inside.

  I have photoshop elements 8, but lost the sleeve on the disk.  Where can I find the redemption code?  I've looked everywhere on the box and in the literature on the inside.

  Here is an Adobe Help file on the issue: quickly find your serial number

  
  

  Moved from Photoshop General Discussion for Download, installation, setting up

• I'm trying to redeem a code but it says that the code is not valid is not true.

  I just got a code for my school to use Adobe cloud. There is no way that the code is not valid because I literally just it generated from the site of the school with a contract number and the registration number. However, when I go to enter the code (in the link provided by Adobe) I get a message that says that the code is not valid. The code is not invalid, and I'm typing correctly. Why it is not being recognized by Adobe? What gives?

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Redemption code does not work

  Hello

  I bought Lightroom in 2013 and you just moved to a new laptop. IV downloaded the software on my new laptop, but when I enter my redemption code/serial number says Lightroom "code is not valid, please try again."  I bought the license online and have retained the original e-mail with confirmation and the redemption code. How am I able to fix this without having to buy a new license?

  Thank you

  A redemption code is used only once to acquire the serial number.  The serial number is what you should keep and use all of the facilities/activations.  If you have registered your software when you initially installed, then the serial number may be available through your Adobe account online.

  If you can't find your serial number but always have the software on the old machine, you might be able to find the serial number by using one of the tools below...

  If it's a Windows machine, and then try running Belarc Advisor

  http://www.Belarc.com/free_download.html

  For a Mac, you can try:

  https://Mac-product-key-Finder.com/

• Good afternoon, to join the plan VIP but fails with this message: the invitation code is not valid

  
  
  Good afternoon, to join the plan VIP but fails with this message: the invitation code is not valid

  
  

  Did you check with your plan administrator?

• Downloaded Photoshop Elements, I thought, made me buy my code, then said that my code was not valid. Help, please. You want to use the product.

  Downloaded Photoshop Elements, I thought, made me buy my code, then said that my code was not valid. Help, please. You want to use the product.

  you need a serial number and the installation file.

  the former, http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  the latest,

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".