Bought Photoshop subscription, but can not open it! Help!

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• Compacted Outlook Express and save some of my emails. Now, I need access to the following, but can not open them. How to reopen these emails? __

  Compacted Outlook Express and save some of my emails.  Now, I need access to the following, but can not open them.  How to reopen these emails?

  Hi Redtiger1705,

  Lost emails immediately after compact preforming?
  If so, Outlook Express creates BAK files before compaction. They are copied there as a precaution, in case something goes wrong with the compaction. The following steps should help those rear:
  
  1) open Outlook Express and go to tools, Options, maintenance, store folder. Copy the entire path to the storage folder, and then click OK.  Close Outlook Express.

  (2) go to the basket and search for all files with the .bak extension.  Restore the most recent .bak files. That he will put in the OE store folder, but still like a BAK file.

  (3) click on start, run and paste the path that you copied in step 1 in the run box, and then press ENTER.

  4) click Tools, Folder Options. In the Folder Options window, click the view tab.

  (5) less advanced, uncheck the "Hide extensions for known file types".

  (6) you should see the two sent a Sent Items.dbx from the file as well as the Items.bak. Rename the Sent Items.DBX to Sentold.dbx and Rename Items.Bak sent to Sent Items.DBX. When you open OE, your messages sent items must be restored.

  Please let me know if I can be of further assistance!

  Cody C
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Video uploads to the creative cloud but can not open it? And wrote of zero byte

  Video uploads to the creative cloud but can not open it? And wrote of zero byte

  You download the file using file synchronization or the use of the active site CC to https://assets.adobe.com? Which shows Details Panel? It should show the size.

  For example:

  

• Downloaded trial Muse cc 2015, but can not open, he said: 29 remaining days with a buy now button no button open

  Downloaded trial Muse cc 2015, but can not open, he said: 29 remaining days with a buy now button no button open

  Click on the button buy now and see if you get more options.

• I have a cc has photoshop & lightroom, but can not access the mobile app for my ipad, I get a free 30-day trial?

  I have a cc has photoshop & lightroom, but can not access the mobile app for my ipad, I get a free 30-day trial?

  Hi Michael,

  Please try the below mentioned steps to activate Mobile with Lightroom.

  • Kindly sign out and sign back into creative cloud on your machine: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  • Please also synchronize lightroom desktop and mobile with the steps mentioned in the link: using Adobe Photoshop Lightroom | Lightroom - computer desktop and sync Mobile app

  Thank you

  Atul Saini

• I have downloaded the software, adobe digital editions, but can not open or launch the program

  I have download Adobe Digital editions but can not open or launch the program.

  What operating system.

  If Vista, read http://helpx.adobe.com/digital-editions/kb/installing-digital-editions-20-windows.html

  If XP, a lot of people have problems.  A resolution is to install the 1.7.2 version instead (which also avoids other bugs).

  Version 1.7.2 is a little hard to find,

  I found this for PC at http://www.tucows.com/preview/853736/Adobe-Digital-Edition-For-EBooks

  I don't know where there is a Mac version.

• I just bought this product but can not find the download button

  I just bought this product, but can't find the download button does - what I do?

  What is "this" product?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Windows open will not close and the computer does not except in safe mode. The mouse works, but can not open a file or a program.

  I ran the twice successfully system restore, but that did not help. When a window is blocked, hit CTRL-Alt-Del shows an error message "failure of Security Options. I use Vista. Open windows on the desktop were often not well closed for months, but now the computer freezes as soon as I opened the first window. Busy circle is present. Mouse still works but can't do anything for files, etc.

  Hello

  1. don't you make changes to your computer, after which the issue started?

  Follow these steps and check if the problem persists.

  Step 1:

  If it works in safe mode, I suggest that you can start your computer in a clean boot State and check if the problem persists.

  Note: Follow step 7 to your computer as usual.

  Step 2:

  You can perform disk cleanup to clean unwanted files on the computer.

  Delete files using disk cleanup

  http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup

• Bought PS + LR, but can not download LR

  My free trial version of LR will be expired tomorrow so I bought PS LR plan. Already installed creative cloud and it automatically downloaded PS as it says. Already installed PS but no LR App to download under creative cloud. Tried to download LR of the Adobe web page link, but it does not start.   Help, please. Very new to Adobe here.   Thank you very much. Purchase

  Thank you very much Klad.

  It works now. I chat with the staff. He suggested to remove the lightroom trial application. I lost the connection with the chat here. In any case, I've removed it, restarted my computer, the open creative cloud, WOW! LR is here for download.

• Why I can boot into safe mode with internet connection, use the operating system, etc., but can not open a normal session without password administrator; who got the disabled.

  OEM Vista Home Premium. Normal startup does not recognize the password. When you click User icon it says: "your account has been disabled. Please, see your system administrator"I looked in the mirror, but it did not help. Booted, press F8, went in safe mode with network connection. Everything seemed to be there. Surf the internet and then started to ask me why I don't have a password here when I did normal start-up. What is the password? Check "Microsoft Answers", but what I came out which was, I need to reinstall the OS, which I can't do it without a drive anyway.  I thought that I've used it before, I knew the password. This computer has been recently "reinstalled" internal folder 'restore '. Something must happen. A unknown password can be removed from safe mode? Ultimately how reinstall you a clean Vista when all you have is the key to product and no local or OEM support? What would be the difference between a password reset disk and the OS disk.  The two would probably be stored side by side. Not to mention that most of us Dummies want to just surf to buy, and if we can not surf, we cannot buy. Dummies help us get back on the internet, Microsoft. At least take care of this shot.

  Hi PAM,.

  In Safe Mode, try to activate the high administrator account http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/.  Then log in using account and use it to solve problems with your normal administrator account login via control panel / user accounts / manage other accounts.  Find the one you want and make the appropriate changes to fix it.  If you can't, then you need to address as a corrupt account by using the following procedure:

  To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If this is the only available administrator profile (you must be an administrator to solve this problem), activate the hidden administrator account (HAA) (i.e. what you did above, or you can do this by using these instructions instead: http://www.computerworld.com/s/article/9001970/How_to_access_the_true_Administrator_account_in_Windows_Vista?taxonomyId=17&pageNumber=1.)

  Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

  The fact that it says it is disabled gives me to think that you can use the guest or built-in Administrator account already (as normally, you cannot disable an account, but you can with these two which cannot be deleted and only disabled).

  The password reset disk is only good if created before that you need and only to restore a password, do not to activate a disabled account.  Another thing that goes beyond passwords here.

  A recovery disk allows you to do some advanced options of recovery by booting the disk, but it will help you restore the operating system (or help you with this problem either).

  An Installation of Vista genuinve disc (the operating system drive as you seem to be describing) is a disk that contains the operating system.  That, if it is the original disc supplied with the system and is exactly the same as the product OEM key that you must allow you to do a clean OS install (although I would be first backup you'll pretty much lost everything in the process).  The following should help: http://www.vistax64.com/tutorials/117366-clean-install-full-version-vista.html.

  If you have a factory Conditions or a recovery Partition restore disk, then these are alternatives to a clean install if you don't have this disc.  But the procedure varies according to the manufacturer, make and model of PC.  Most of the manufacturers will allow you to buy these records of restoration (for a fee) If you cannot do it with a recovery Partition cannot create diskettes from the recovery Partition or have no other option.  Visit the support site of the computer for information on this topic, available options, and related costs.

  If you cannot enable the built-in Administrator account and cannot access the system in normal mode with this or another administrator account, then I'm afraid a clean install or restore to factory conditions is your only option.

  I hope this helps.

  Good luck!

• I've updated my full subscription, but can not use Ps or have. Help, please!

  I've updated my full subscription, but when I try to open Ps o have Adobe Application Manager opens and load always waiting for validation... I need to use emergency programmes. Should I try to uninstall the application of CC?

  Has been installed and working before the update? Do you get any error messages?

  Mac or PC? What operating system?

  You use creative cloud to install or update?

  See also:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  FAQ: How to launch creative Cloud Apps

  FAQ: How do I update Creative Cloud Apps?

  FAQ: What should I do if I have trouble to download or install the creative cloud and Creative Cloud Apps?

• I have Photoshop CC, but can not get perspective distortion

  I have Photoshop CC, but cannot deform point of view

  Fact was, great! Thank you very much for the tips, now happy

  Regards Bert.

• Downloaded 2014, installed and uninstalled, reinstalled as instructed, but can not open.  Getting an error Code 5

  I'm in a bind, here... have installed Muse 2014... I did everything as described, including the UN-installing, installation, uninstall and re - install.  The two time of installation, noticed there were two different malware attached.  I would just have good old Muse back so I can finish my project and move on.  Can't get no help with the cat; Phone tech will not help, they directed me here.

  Hope someone can help me.

  Webroot has now in the white list in the file. Update your application by performing an analysis and you should not see this problem when installing.

• Photoshop CS5.1 can not update! Help please!

  Hello

  I can't open my raw files, it tells me to update to Photoshop, but whenever I have it try said that installation is broken. I tried to download it from the Adobe site, I also tried to reinstall Photoshop on the online site.

  System: 2011 Macbook Pro 17 "

  Operating system: OS X El Capitan 10.11.6

  Adobe: Photoshop CS5.1 12.1 x 64

  Help, please...

  X - E1 is supported by 6.7 and this is as far as going to CS5.1.

  You must download the DNG Converter, convert the X - E1 raws in DNG format, and then open to 6.7

  Adobe - Adobe Camera Raw and DNG Converter: for Macintosh: Adobe DNG Converter 9.7

  Then, watch the video on how to configure the converter and use: Camera Raw: how to use Adobe DNG Converter - YouTube

• LR6 downloaded/installed but does not open.  Help screens did not help.

  I'm logged into my creative cloud account.  I downloaded and installed the new LR upgrade, but it will not open using methods in the help.  I tried a reboot, no joy.  I still installed LR5 but I don't want to try to withdraw unless I can get LR6 to open.  Hope you can help with this.  Respectfully, Duncan

  signing of CC has solved the problem.  After disconnecting, locatred I the

  new downloaded/installed LR-2015 in my apps folder and launched from there.

  has worked well.  My LR5 is still there for now also.