Bought the wrong for my system?

Similar Questions

• I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each

  Acrobat is what you use to create and edit a PDF file

  If that's all you want to do, you cancel your current subscription and then buy the correct subscription

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  Hi K.Winger,

  In order to get this change, you need to take assistance from our support team cat.

  Please Contact Customer Care

  * Being to ensure that you are logged on the page with your adobe ID

• Bought the wrong version of elements EP (need Mac, not Windows)

  Just bought the wrong version of elements of the EP and have not yet downloaded. How can I exchange for the Mac version?

  You must contact Adobe Support - they are not normally available on weekends.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• I bought the wrong update, I need a Mac Version but ordered a Windows Version. What can I do?

  I bought the wrong update, I need a Mac Version but ordered a Windows Version. What can I do?

  I did exactly the same thing and contacted their customer service on the live chat. It took about an hour before someone was available, but he did return to normal and they also send me a box version that allows the two platforms at the same price. They just canceled my purchase of Windows, placed a Mac purchase on their system, sent me a new serial number and published records canned.

• RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I could not

  RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I couldn't find out how to save my images in my workflow of currengt, or how to resize and put a border around my images. How to save for web and as TIFF, as I did for all my files for four years. LR seems to be taking pictures of my Iphoto folder and I don't use that. I tried to cancel the cc of photoshop and lightroom cc and cc bridge but I don't know if I did. I am really confused, and I have work to do. What can I do, do I do, help me! @@ !

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

  Your subscription to cloud or serial number to show on your account page?

  https://Accounts.adobe.com/ , then click on Plans & products top

  Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas

• I bought the 14 for Mac adobe elements.  Is there a download error.  I received an email with the serial number, but when I went on the site to download the illustrated product was 14 for Windows.  What is the download link for adobe elements 14

  I bought the 14 for Mac adobe elements.  Is there a download error.  I received an email with the serial number, but when I went on the site to download the illustrated product was 14 for Windows.  What is the download link for adobe elements 14 for Mac?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the software for Adobe photoshop lightroom 5 Office depot, I have the serial number to download that will work in the United Kingdom if I sell it to someone out there

  I bought the software for Adobe photoshop lightroom 5 Office depot, I have the serial number to download that will work in the United Kingdom if I sell it to someone out there

  If you have a serial number US and that the person has an ID Adobe UK I don't think it will work... but you'll have to ask Adobe (it is an open forum, not the Adobe support)

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Read also the transfer (sale of your software) https://forums.adobe.com/thread/1355892

• I bought the plan for photography and still pay each month. but I can't use photoshop only after update. and they need to join a plan. How can I do? I can only use for the trial version even I never tell months.

  I bought the plan for photography 6 months ago and still pay every month.

  but I can't use photoshop only after update. and they need to join a plan.

  How can I do?

  I can only use for the same test version that I pay every month.

  Hi yejik42305752,

  Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Kind regards

  Tanuj

• Hello, last year I bought the cloud for students for R$ 528 (Brazilian money), now, a year later you guys just send a new price on my credit card automatic R $ 700, and you guys don't ask me anything, just sent the new automatic price!

  Hello, last year I bought the cloud for students for R$ 528 (Brazilian money), now, a year later you guys just send a new price on my credit card automatic R $ 700, and you guys don't ask me anything, just sent the new automatic price!

  The renewal price you pay is valid for 12 full months.  After that, we will renew your contract automatically unless you cancel. The price is subject to change, but we will always notify you in advance.

  Any promotional creative cloud pricing is valid for one year and at the time of renewal, the regular price applies.

  https://creative.Adobe.com/#plans

  For example, customers with a product of CS3 - CS6 can get full creative cloud for £27,34 per month for the first 12 months, then prices would revert to the normal price which is £46.88 / month

  You currently have a plan simple app for £17.58 / mth - it is usually price, not an introductory promo price.

  Renewal email are sent 1 month before the renewal date, and I'm sorry if this isn't enough time for you. Of course, you can register again at a time that suits you.

  Kind regards

  Stéphane

• I think I bought the wrong adobe software and wants to replace it with another.  I don't see any 'central form' availability on Acrobat DC, but my colleague has on an old Pro XI Acrobat.  I would like to communicate with someone at adobe to discuss.

  I think I bought the wrong adobe software and wants to replace it with another.  I don't see any 'central form' availability on Acrobat DC, but my colleague has on an old Pro XI Acrobat.  I would like to communicate with someone at adobe to discuss. Nee

  Hi Ion,

  Forms Central is longer now.

  FormsCentral

  A trial version of forms used to be installed as part of Acrobat PRO XI Central desktop application.

  It is no longer available and is not included in Acrobat DC, however, you can always create PDF using Acrobat PRO from DC forms.

  Thank you

  Tanvi

• He continues to tell me that the trail period over. I just bought the program for one year! How is that possible?

  Hello! I just bought the plan of photography which includes Lightroom and Photoshop. I have already installed lightroom, but it keeps telling me that the trail period over. I just bought the program for one year! How is that possible?

  Hi camilab86885775,

  Suggest you to log out and sign at the back of the Adobe Creative Cloud Application and then, try to use Photoshop or Lightroom.

  This link mentions measures to disconnect from the creative Application of cloud: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html#topic-4

  Kind regards

  Claes

• I bought the subscription for pro, but funtionalties complete DC when even not avialable such as EDIT PDF - guard, bringing to "learn more".

  I bought the subscription for pro, but funtionalties complete DC when even not avialable such as EDIT PDF - guard, bringing to "learn more".

  Player tries to tell you - but not very clear - that Acrobat is a different application. You paid for it, but you must download, install, and use instead of drive.

• bought the wrong plan creative cloud?

  I think I bought the wrong plan creative cloud. I am an individual, but I bought the plan of the teams. Does make a difference?

  Thank you!
  Tina

  THANKS TO YOU ALL!

  I called Adobe and solved my problem. I decided to stay with the teams Plan! In case I ever want to collaborate with someone, I will have the opportunity to do.

  Thank you!

  Tina