Hello, last year I bought the cloud for students for R$ 528 (Brazilian money), now, a year later you guys just send a new price on my credit card automatic R $ 700, and you guys don't ask me anything, just sent the new automatic price!

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• Last month, I bought a license for Adobe Creative cloud with this code installiation [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  Last month I bought a license for Adobe Creative Cloud with this installation code [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  In this case, you must contact Adobe technical support.

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?

  Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?

  Hello

  You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

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• I bought creative cloud for my class for Flash CS6 not knowing there is a difference and now I need to Flash CS6 how do I change? I can't complete my project without him.

  I bought creative cloud for my class for Flash CS6 not knowing there is a difference and now I need to Flash CS6 how do I change?

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• Hello. Accidentally, I bought the Adobe Lightroom 6 box set (CD ROM) support when I need to download the application. I opened the package and now can not return it. Is there a way I can be provided with a license so that I can download the software and t

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  Use the serial number located inside the retail box to save the download version

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• I did my credit card has been removed and now I'm not a new card but now my membership has changed, as a free membership. So, I want to pay again. But now, I don't have a plan that has been used in the past. How can I do?

  I did my credit card has been removed, and now I make a new card.

  But now my membership has been changed as a free membership.

  So, I want to pay again.

  But now, I don't have a plan that has been used in the past.

  How can I do?

  I want a quick answer

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

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• Hello.. I bought photoshop cc for the second time

  It's my second time and... I thought that if I buy, it automatically update my app so that I can use Photoshop CC again. But

  When I click on the app (PS) it says that I have to go to renew. Where should I go... ? I, m so empty and ignorant please help me ! OTL

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Last day I bought the Satellite Pro L550 and it's great

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  -https://helpx.adobe.com/contact/creative-cloud-teams.html

• I bought creative cloud for students, I pay more each time I have download an app like Photoshop? Thank you very much

  Should I pay more every time I download a new application?

  Hi Rachel,

  I see you have a subscription cloud creative under the enamel even as with the forums.

  The first year gives you a special discount, then the Monte price. Please see:

  http://www.Adobe.com/offer-terms/edu_puf_promo.html

  I hope that answers your query!

• Surfing the internet on my iphone, I got a pop-up message warning me that I had a virus that could be stolen my information of credit card through my webcam and call 1-844-854-6870.  I didn't call the number?

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  Hello!  The first person you should contact is your bank.  They can place a hold on funds and initiate the procedure for fraud on the charge.  They also are the ones that will most likely put an end to your card and issue you a new one with different numbers.

• Info credit card changed by apple and iCloud wallet

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• Why only can I download trialversions of different applications in the cloud creative app catalog? I just bought Creative clouds for the team.

  ?

  Sign in and check your account indicates the subscription with your Adobe ID: https://www.adobe.com/account.html

  Then sign out and back in creative cloud with the same Adobe ID: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If you still see the 'trial to start or buy now' in the creative cloud desktop application, or if you run any application and the pop up displays a window of test message, please check this link for the resolution:

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• I need help I bought creative cloud for a year, but my still think app its free trial version

  so my trial is over and I need it for school, so I bought one year he gave me a code I had to activate.

  I did and now my app continues to see her on a trial version.

  How can I do that its like a normal version.

  I'm on windows 8.1.

  I tried looking everywhere but can not find help.

  Sam

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium