bought the wrong plan creative cloud?
I think I bought the wrong plan creative cloud. I am an individual, but I bought the plan of the teams. Does make a difference?
Thank you!
Tina
THANKS TO YOU ALL!
I called Adobe and solved my problem. I decided to stay with the teams Plan! In case I ever want to collaborate with someone, I will have the opportunity to do.
Thank you!
Tina
Tags: Adobe
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If you purchase the student package then that should cover all the applications that are included ion the complete plan.
All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html
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We have sent you a private message, please check and answer.
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Hi Candice,.
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
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There is no distinction between a subscription payment of time and it has never been. Either you bought a perpetual license, you subscribe and make payments on a monthly or annual basis. You should be able to check your Adobe account online to see what you have bought. Because it looks like you bought a perpetual license, there is no option to add more products.
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Hello
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After using a trial version of photoshop some time ago he always says that I have to grant the product if I want to use. They push me to log into my account to see if I had a plan for photoshop and say that I don't have, while clearly..., however, I have no idea how to approach the issue, as all other apps seem to work?
Hi Emil,
To reset the hosts file using Adobe cleaning tool: -.
https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
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I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe? I don't know what the creative cloud is all about
Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each
Acrobat is what you use to create and edit a PDF file
If that's all you want to do, you cancel your current subscription and then buy the correct subscription
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email? You have problems with the second inscription. I spoke with someone at Adobe yesterday and they said that I would need to cancel, but don't want to end up paying twice for the program.
Hello
Please contact adobe for the same support:
Hope this helps!
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I bought the plan Creative Cloud (annual payment) I thought subscribing pour CC with Lightroom and Photoshop CC and I can't seem to download both these software? What is it exactly? Can you help me - thanks
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
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I just bought a new Mac and fancy external drive. Because I'm not a geek, I'm not interested in the many fabulous creative cloud features. I don't see a button for the purchase of LR6 by himself on Adobe. Does this mean I should buy elsewhere (B & H) LR6? If I buy Adobe's LR6, is there a price for LR6 special bundle with the last ch?
Hi Sharon. The bundle special price for Lr and Ps is via the Cloud creative photography Plan. There is no special rate for the non - CC Lightroom version. You can buy the no - CC here version: products
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Hi, I would like to if sign up for package creative cloud however I already have a plan existing and already cancelled, that I might have a refund of 74,85 dollars if I continue to sign for the package of creative cloud?
Please see the link to contact support:contact customer service
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I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello, I bought a monthly license paid for indesign last night and I do not understand how to play with it? When I opened the window of creative cloud, they suggested me to buy indesign (but I bought it already...) Please, help me... This is our easy to understand for beginners like me at all
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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Payment plan 'picture '.
Money was withdrawn from the account, but creative cloud changes were products on the site and also does not appear on the site as my payment was perfect (but money was withdrawn)
Sorry for my English.
Hi Vladislav % 20parfyonov,
I saw the Adobe ID (email address) you used to post here and can see that you have a plan of creative photography of cloud are recorded.
Please make sure you use the same Adobe ID (email address) that you used to purchase the subscription to connect to the Web site.
Adobe trial and purchased applications are the same, you can download the application once installed, creative cloud it invites you to connect, use the following link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Once logged in go to APP and tab install CC 2015 Photoshop and Lightroom CC 2015 from there.
* NOTE: Please make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it then just turn off the firewall for awhile disconnect you and you connect on the creative application of cloud and check.
Let us know if that helps.
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