Branch 2 HDS of identical USB at the same time - only ever go up.

I have two new Basics Canvio USB 3.0 external HDs. Each works very well on their own, but if I try to connect both at the same time, the other to be connected is never displayed on my Windows Player 10 list, although in the Device Manager, the two are shown as working properly. Connecting them through a powered external hub makes no difference. Exactly the same problem occurs on two different computers (desktop Dell and Samsung laptop computer).
East - the fact that they are identical will cause the problem? I changed the name of the volume on one of them, so that there is no shock. Any ideas?

Resolved after playing with the Windows Disk Management utility (search for "create and format hard disk partitions" to find) and by assigning explicitly different letters for new readers (one at a time). When the two connection, the other would be so let me click the 'online' to align it with the list of drive to explore. Toshiba support person with that I had a 'chat' did his best to help, but didn't take me to this utility that, in hindsight, would have been an obvious suggestion.

Tags: Toshiba

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