brand new HP ENVY 17 Quad TouchSmart t does not start after the BIOS update

I agree allow a recommended HP BIOS update today and after the update, it requires a reboot.  The system warned me after that I have authorized the restart that the screen would go black and he told me do not turn off the computer.  I obeyed, but then it was never restarted.  I waited 20 minutes and I got a black screen.  I stopped the power and tried to restart, and the power lights (LED keyboard and power button / stop is turned on), but it's just a black screen.

Looks like others have had this problem.  Any ideas?

I solved the problem with the help of a few others on the forum.  I had to remove all USB devices and turn on the power and it starts up as it should.

Thank you.

Tags: Notebooks

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