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• I have an old Mac Mini with a DVI Port that came with a VGA DVI-adapter.  Tonight, my monitor went down.  Brand new monitor works with that?  Can I use an adapter?  If yes should which adapter I?

  I have an old Mac Mini with a DVI Port that came with a VGA DVI-adapter.  Tonight, my monitor went down.  Brand new monitor works with that? Any recommendations? Can I use an adapter?  If yes should which adapter I?

  You can use any DVI monitor DVI port directly or have any VGA monitor with the power that you adapter. A HDMI monitor might work with an adapter DVI to HDMI in a pinch, but HDMI tends to be more fickle.

• How can I get my serial number or IEMI number for me to make an appointment at a genius bar or get help online when my iPhone brand new completely deserted?

  How can I get my serial number or IEMI number for me to make an appointment at a genius bar or get help online when my iPhone brand new completely deserted?

  The IMEI number is printed on the back of the phone, unless it's an iPhone 6. You can also find the serial number by eject the tray of the SIM card on the right side of the phone (insert a paper clip or similar object into the hole). It is in very small print at the bottom of the status bar.

  It should also be in the box the iPhone provided in if you bought Apple or an authorized dealer.

• I bought a brand new iPhone 5 s to the United Kingdom for use in New Zealand. When I'm in New Zealand and put the card sim inside (put a sim card in the first time), he said that it is not supported and it doesn't let me do anything else - cant even get i

  I bought a brand new iPhone 5 s to the United Kingdom for use in New Zealand. When I'm in New Zealand and put the card sim inside (put a sim card in the first time), he said that it is not supported and it doesn't let me do anything else - cant even get into the phone. Why has this happened?

  The United Kingdom, where did buy you it?

• AppStore crashes on my brand new ipad 9.7 pro, how to fix

  AppStore crashes immediately on my brand new ipad 9.7 pro, how can I solve this problem?

  That have you tried so far for example have you tried

  -closing of the application via the taskbar of the iPad ( force an app to close on your iPhone, iPad or iPod touch - Apple Support)

  -do a soft-reset/reboot of the iPad ("force restart" on this page: restart your iPhone, iPad or iPod touch - Apple Support)

  If they don't fix it you tried:

  -backup (purchases by copying on to your computer's iTunes library: file > devices > transfer purchases) and restoring the backup

  -l'iPad resetting to the factory settings (after copy purchases through your computer's iTunes library and the print out of documents and photos) and sync just the content back

• Can someone help me? I am trying to download iMovie which normally should be free with other Apple applications, but for full reason he always says that I have to pay for it. And I Shen a brand-new iPhone updated to IOS 9 5s. Can someone give me advice on

  Can someone help me? I am trying to download iMovie which normally should be free with other Apple applications, but for full reason he always says that I have to pay for it. And I Shen a brand-new iPhone updated to IOS 9 5s. Can someone give me advice on what to do?

  iMovie and iLife and iworks Apps are free with the purchase of a new device.

  Since Apple is no longer selling the iPhone 5 s, she cannot be considered more for free apps.

  However, just to be safe, disconnect you from the iTunes and App Stores-> Apple ID in the settings on the new iPhone 5 s, then reset the iPhone in now the home and power buttons together for 10 to 15 seconds. Let the iPhone reboot and then sign in with your Apple ID in iTunes and the App Store and try to get the Apps again.

• I don't see that I speak when I have FaceTime, but they can see me. Brand new 6th generation iOS 9.3

  I have a brand new iPod touch 6th generation. When I FaceTime, I don't see who I am talk - have just a black screen. But they can see me. And we hear the other just 9.3 fine.ios

  Test and test

  Force reboot

  http://support.Apple.com/en-us/HT201559

• Laptop is not repairable, so I got a brand new

  With all due respect,.

  I have a dilemma on my upgrade from windows 7 Home premium.
  Well, I bought a laptop brand new in January 2010. His pre installed OS is Windows Vista Home Premium.
  I got the coupon for the upgrade to Windows 7 Home Premium, and I bought the upgrade. Suddenly my laptop stopped working at the end of July (2011). It is under warranty and the service took my laptop. After a long time they told me it could not be repaired and they offered me a new laptop, the same model. But this model has Windows Vista Home Premium and I want to have Windows 7 again... I bought this laptop because there is an option to update. It is not my fault to not be repaired. So now my question is: what can I do now?

  Can I use the same disc for the upgrade, because the model is the same. And what to do now when this new serial number will not be the same thing?

  Please help me what to do... I was not blamed for the crash from laptop to the title of the warranty period. I just wanted to have Toshiba again. And now I'm worried what to do...
  Thank you very much for your support and your time.

  Yours faithfully,
  Ann

  Hello Ann

  Of course, you can use this disk to upgrade. you have the same machine that one use this old drive and install the upgrade on the same way as on the old machine.

• Brand new extreme air port cannot get wireless

  I bought a brand new port of extreme sir 3 days ago. I had my internet provider come out and check our signal. We have strong signal from the cable modem. I have internet when I run a cable directly on my Mac, but when I run this same cable ethernet on the port of extreme sir the light turns green, but the usefulness of the air port shows that I have no internet.

  I contacted Arris and they checked the modem and it works correctly. I have restarted the modem and did a hard reset on it so. Always the same question.

  Running the OS X El Capitan 10.11.3 the only thing that is old on all my systems is the Mac itself. Is not supposed.

  I had a time capsule connected to the modem and an air inlet extreme to extend wi - fi. Those that worked very well, and then two weeks ago, he stopped. I was able to reset the modem and get wi - fi for a while but it came out again. Cox has recommended the new air port extreme, which was probably necessary anyway, but always the same question.

  Any help is appreciated.

  I contacted Arris and they checked the modem and it works correctly

  Can you please provide the model number of the Arris modem?

  I had a time capsule connected to the modem and an air inlet extreme to extend wi - fi

  Sorry, I'm not clear on the question of whether the modem normally connects to the Time Capsule and AirPort Extreme, extends the... wireless signal or... If the modem connects to the Airport Extreme at the moment.

• I BOUGHT A KEYBOARD BRAND NEW AND THE LINE FROM THE TOP OF THE KEYS ARE BROKEN! VOLUME/PLAY/PAUSE - MAVERICKS OSX 10.9.5

  I just bought a brand new "Magic Keyboard" and the last row of keys DO NOT WORK. I'm outraged and absolutely do not update to OSX Yosemite or El Capitan. It is a piece of hardware that does not work as expected.

  ] How can I fix?

  Stop SCREAMING. Apple isn't here, only volunteers trying to help people to get unraged.

  The magic keyboard requires OS X El Capitan 10,11 or later version. That is printed on the box and said in the Apple Store online, just as it is for the Magic Mouse II. If you still use OS X Maverick and remains adamant about not upgrading to El Capitan, then just take the keyboard for a refund.

• HP Pavilion 17 Laptop Touch t: brand new out of the box HP Pavilion 17 t Touch M7H91AV laptop is so slow

  Last night, I took my laptop HP Pavilion 17 t Touch brand new out of the box and it is so slow.  The startup is slow.  All operations running slow.  The use of the internet is slow.  I tried to transfer files from Carbonite on this new computer and just the process of realization of this installation took me a half hour.  This morning I had to reboot and it took 5 minutes.  I only know enough about computers to be dangerous, so I don't mess with many settings myself.  This performance unacceptible on a new computer.  This is certainly the slowest computer I've ever owned.  All solutions that anyone can offer (as a reminder, I need instructions step by step)

  MLubb

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about serious problems with your HP PC brand new and wanted to help.
  
  Since it is a machine relatively new, instead of hurt for hours to fix yourself, why not just let HP fix it - for free!
  
  You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.
  
  I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!
  
  Good luck
  
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• Brand new iPad: not enough space to install updates

  I have a brand new iPad 32 GB and when I tried to install the update of the software I get the message that there is no room. I don't have any app or music or pictures inside. How can it be possible? Also, it takes FOREVER to load. What can I do? I hope that there is a way to download these updates and use it. Thank you!

  Hello

  Return to the place of purchase like a defective hardware.

  See you soon

  Brian

• brand new portable 15 hp won't start

  Hello.
  We went today to a Hp 15 laptop, he has been in charge for a while and won't turn on at all.
  The power light is on, the charging light was red... Blue turned after a while and the caps lock light keeps flashing... But the screen still does not turns on, there is also no noise from the machine... Can someone please advise?

  Hello

  My best advice, considering that it is a brand new machine with what looks like a hardware problem, would be to take it to the retailer, it was purchased at and get a replacement.

  Kind regards

  DP - K

• Your brand new laptop comes with a "certified HDD repair?

  The hard drive of my laptop HP G72-B63NR just crashed. I bought new in January 2011, but has not bought any expansion of the warranty, so I'm totally ready to get a new hard drive and restore the system myself. However, to my surprise, when I remove the hard drive, I discovered that it is a "certified repair HDD" Seagate!

  I googled and found a post of someone saying that their HP computers at work are like that too. Does anyone else have the same experience?

  I bought the laptop brand new, so I don't know that the hard disk provided with the laptop because I have not changed my hard drive. As I said, I'm ready to get a new drive myself, but it really leaves a sour taste.

  Thank you very much for the information. According to our database, your system's hard drive is replaced in July 2011 in an HP service center.

• My brand new ipod touch will not sync with itunes. It says I have to update the software, but it is already updated on itunes and the ipod.  Help!

  My brand new ipod touch will not even appear on itunes. It says I have to update the software, but it is already updated on itunes and the ipod.  Help!

  What version of iTunes you have?