Bridge CC 2015 crashes with mp4 - discovery... .but no solution

Hello everyone,

I noticed that much, including myself, had the problem of the CC bridge crashing when faced with a mp4 file. Tried everything - nothing will do, including technical support.

Now, I've discovered:

I opened my Prev PS (CS5.1) version and it is the bridge attached (4.), open the folder with mp4 files and... NO PROBLEM to THE OLD bridge. NO crashes!

... Then, after that... I closed Bridge CS5/CS5 and reopened bridge CC 2015... now they work as well!

Something in the old bridge needs to be formatted mp4 files anf now are compadible with CC Beidge.

I should mention that the open mp4 files and he played very well when you open directly from Windows Media Player or other players.

He was / IS the only CC bridge that hangs when opening a folder containing a mp4 file!

Can this is for all the information - BUT - someone provide contacts to the Adobe product expert team or other places of forward this

so that they can hopefully fix the problem?

Thank you

I think I solved the problem...

Right click on Adobe Bridge CC in all programs (Start button) > properties > compatibility > check: "Run this program in compatibility mode" > then chose Win 7 If you Win 8. In my case, I have Win 7 64 bit and I put in Win7 in any case.

Now all mp4 files work! After the importation of the camera AND after being returned in Movie Maker or Photoshop for example HD, YouTube, etc)

(I shouldn't say mp4s 'open', because it was not the question. They always open and played Windows Rights. But the bridge crashed when just trying to built the thumbnail for the mp4 - when oprning the folder that contained the mp4.

Looks like everything is good

Tags: Photoshop

Similar Questions

  • Illustrator CC 2015 crashes with customized workspaces

    As stated above: whenever I'm trying to launch my custom workspace - Illustrator crashes. First of all, I imported the previous workspace, so I thought, that's the reason. But when I created the new workspace - still the same. Cleaning of the caches does not work. No idea what is the reason?

    Hi guys,.

    Do not wait for Adobe. It will take time until they admit they have a problem with this version.

    It happened to me after the update.

    I know it's frustrating, so I decided to help you too.

    Here is the solution:

    1. uninstall your version of illustrator.

    2. press on the "latest versions" button.

    3. press on the "previous versions".

    4. Select the previous version to install

    Enjoy!

  • Newly purchased Lightroom 6 (on 09.09.2015) installed with serial number, but refuses to open - "Adobe Photoshop Lightroom has stopped working". WHAT IS NOW? 200 million dollars in the sewers?

    Help please

    Cannot start the 6, $200 LIGHTROOM product (!) bought less than a week ago.

    Receiving the message: 'Adobe Photoshop Lightroom has stopped working ".

    Tried the number of 'support' 1800 614 863 - totally unnecessary with reference after reference, but never on target for this problem.

    I see on the web, many others have this problem.

    Help, please.

    Please follow these Threads duplicate

    Re: Adobe Photoshop Lightroom has stopped working

    My 6 Lightroom freeze when changing from tab to tab library developing countries

    Let us know if this helps

    ~ Assani

  • Bridge CS5 suddenly crashing with memory problems

    Over and over again, many times a work meeting, bridge closes unexpectedly, saying he has a memory. I have WIndows XP, 4 GB of ram. Can you point me in the right direction to solve this problem? I was changing the wrong settings perhaps? Would it have happened when I had to remove my prferences Photoshop? Any help will be much appreciated because it makes me bats ~

    Problems of memory do not necessarily mean RAM.  It can also mean

    not enough disk space.

    If you don't have at least 20% free space on your hard disk, you must delete the files or get a larger dirve.   Also, you may have free space, but you need a big block of contiguous space.  So delete temporary files and foreign programs and then defragment the HD.

    I hope this helps.

  • Photoshop cc 2015 crashes at startup, what is the solution?

    I installed the updated two days ago and programs crashed shortly after the window opens.

    Your driver AMD/ATI video card crashes.

    Update the driver from the site Web of AMD.

  • I can not download after effects CC 2015 compared with clouds Creative

    I'm trying to download after effects CC 2015 compared with creative clouds but everytime I try the download of rises to about 45 percent, and it just says failed to install. When I click on more information to show me this:

    Exit code: 15

    Please see specific errors below for troubleshooting. For example, ERROR: DW051...

    -------------------------------------- Summary --------------------------------------

    -0 fatal Error (s), 2 error (s)

    ERROR: DW051: dependence of session support {147EC100-14BE-45EF-AB42-35BAEE7D02F0} DVA Adobe after effects CC 2015 13.5.0 has changed.

    : Error Media DB: 12

    -------------------------------------------------------------------------------------

    Any help would be appreciated.

    I've got it's working now, thanks for the help.

  • Adobe Bridge CC 2015 6.3 continuously crash when I scroll through images...

    My version of Adobe Bridge CC 2015 6.3 continuously crash when I scroll through images in the content window

    What can I do?

    Thank you

    Carlo

    Hi Gerard, thank you for your attention and sorry for the late reply, but I'll try to find the nature of this problem that comes really going

    All of a sudden, everything was fine until yesterday and now 3 or 4 hangs on a line...

    Did not have a chance to save the thread of the accident but, I'll get back to you with it as soon as possible

    Thanks again

    Carlo

  • Why Premiere Pro CC 2015 crash when you work with still images?

    I am in the phase of learning with first (edited on Sony Vegas for years) and I'm working on a test/learning the project using a mix of videos and photos of my family trips.

    Working with the video looks very good (although the thumbnails take forever to load for the still and video images and need to refresh every time that I re - open a bin). When I work with stills (jpgs in this case), PP CC 2015 crashes at various points. He fell down on a double click to add to the drafting of a subitem, when deleting a still in the chronology of the sequence, a trip as always on the scenario, when you open the tab effects, etc.

    I haven't done this experiment with video.

    Don't laugh, but I was hoping that my laptop Dell XPS (Core i7 4500U, Intel HD Graphics 4400, 8 GB of RAM) would have enough power to use first (a part of why I subscribed). I'm on Windows 10 and keeping the files I work with on my local hard disk solid state. I tried to solve the problem by updating and also reduce the graphics driver, but I'm not as much of a techie like many of you.

    Here is the log of the events since the last crash:

    Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25

    The failed module name: igdrcl64.dll, version: 10.18.15.4256, time stamp: 0x55a99b59

    Exception code: 0xc0000005

    Thanks in advance for any help...

    Jeff

    Hi Jeff,

    The photos you are editing are really big? How many RAM GPU you have? I assume you are using GPU acceleration (found in the project settings); If you do software only made you still a fall?

    Thank you

    Colin

    First Pro EQ

  • Hard drive crashed and used a disk that came with the office, but says he is not genuine and can not activate

    I have a dell vostro 1500 laptop, the hard drive crashed with vista home premium OS, I bought a new rank up and used a disc that came with a desktop vostro albums I bought, but this office came with Windows XP on it more with a WINDOWS 7 operating system... I used this drive to reformat the computer laptop vostro 1500 and now he tells me is not genuein, although I've never opened ti day untilt he I reformat the laptop.

    I did something illegal... Please exlain if did it.

    you use a key OEM SLP to win 7, which requires a bios compatible win 7 for activation of the auto. 20/06/2008 bios date is well before win 7 is out.

    you will need to buy a genuine windows or return to windows, your computer comes with that.

    OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)

  • FSX can run fine on Windows 8, but now does not - install crashes with 1722

    To the right,.

    I have a HUGE problem with reinstalling Flight Sim X on Windows 8.  When I installed it first, it ran fine, until one day he crashed it so bad that it would not even close or uninstall properly - I had update my system just to remove it.  Now, I am trying to reinstall it, but it won't reinstall - the installation program runs in a first time, but when it comes to registration of fonts, it crashes with a 1722 followed of a 1603.  I already tried to use licensing reset tool http://support.microsoft.com/kb/928080, but it does not work either!  What should I do?  Thanks in advance!

    Just to be sure: you confirm that you have opened the CMD console in administrator mode to run the resetsldl command?

  • I can't active my lightromm, the message says "not in contact with the internet", but the net is nice and I can't open other bridges soon

    I can't active my lightromm, the message says "not in contact with the internet", but the net is nice and I can't open other bridges soon

    Hi forrestfan,

    If you use the Windows platform, please try the steps below.

    1 reset the Internet Explorer settings to the default value.

    Reference: change or reset the settings of Internet Explorer - Windows help

    2 reset the Windows hosts file.

    Reference: https://support.microsoft.com/en-us/kb/972034

    Let us know if that helps.

    Kind regards

    ~ Mohit

  • Why I get two files with different names but the same image when I save in 2015 CC Photoshop?

    Why I get two files with different names but the same image when I save in 2015 CC Photoshop?

    Try resetting the PS preferences - Preferences in Photoshop

    ~ Rohit

  • Hi, I had problems with the addition of soundtrack to Adobe premiere elements 13. When I add it or drag it immediately comes crashing windows, where says "Adobe Premiere Elements has stopped working". I can add videos with no problems, but cannot add any

    Hi, I had problems with the addition of soundtrack to Adobe premiere elements 13. When I add or drag it happens immediately windows crash, where says "Adobe Premiere Elements has stopped working". I can add videos with no problems, but cannot add .mp3 files.

    I had Windows 8.1, 2.4 GHz, 6 GB of RAM. How to solve this problem?

    Fixed a problem when converting the mp3 file. WAV...

    some poor Adobe Premiere Elements if there is for example simple bug in the software.  Waste of money for this software.

  • CS6 crash bridge I have cleared the cache etc but continues to work slowly then it crashes again.

    CS6 crash bridge I have cleared the cache etc but continues to work slowly then it crashes again.

    Hi neilm,.

    When you have disabled the cache, did you do via preferences > Cache Purge? Rarely, this method seems to work for everyone. It hasn't for me, because he never removes all hidden. But now press Cmd-Opt-Shift/Ctrl-Alt-Shift while launching Bridge and purge the cache and preferences will generally produce as clean a sweep as possible without going through the uninstall/reinstall bit. You need to configure your preferences for bridge all over again, but that shouldn't take too long.

    If this does not stop smash, return and let us know your OS is and what version of bridge that you use. CS6, but the numbers that you see when you click on the bridge.

  • Do I have a problem of crash with Adobe Photoshop CC 2015 after upgrade to Windows 10?

    I upgraded my OS from Windows 7 to Windows 10 and my Photoshop CC 2015 crashes immediately after departure. Can someone help me? I need solve this problem as soon as possible because I have a little work here unfinished, for example one report of marriage and other. I installed all the latest drivers. Someone can help me for example with screen software remotely? Thank you very much!

    It is good now, it was caused by the old version of imcomatible with Windows 10 NIK plugins.

Maybe you are looking for