Bridge CS4 and blank template of metadata

Hi - I tried to find something similar, but did not find anything that matched what I live.  I have CS4 & bridge loaded on my desktop (Win XP) and laptop (Vista).  I don't have problelms applications running on one of the machines.  However, if I try to create a new metadata template, dialog box appears, but the section should include various metadata options is empty. The option box to show only the full metadata fields is checked, but UN-ticking it adds nothing either.  The indicator 'number of fields listed' in the dialog = 0 (which is correct, neither showing). This happens on the desktop and the laptop (so it's not specific to XP vs Vista) and reset prefs doesn't change anything - I have tried several times.  Bridge CS4 recognizes the metadata model, I did for CS3 and allows me to put up-to-date - but don't not to create a new.

Any ideas or suggestions as to why this might be and how to fix?

Thank you very much for your help!

Penny

go to Edition-> Preferences, see the metadata section, select all the and then try to make a template

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