Builder Viewer troubleshooting: title ID: account does not have the expected role of "application".

Good afternoon

Make my way through the initial round with DPS. Have a professional account, with mulitple Adobe ID, each creating content for their respective publications. When you try to build my first vewier custom, I received the following error message: title ID: account does not have the role of "application" expected.

Screen shot 2011-11-14 at 4.47.10 PM.png

I went into the accounts of my Adobe Master Account Administration tab.

For applications and accounts Builder Viewer enabled this Adobe ID of the specific publication.

account-admin.png


However, the Viewer Builder error continues. Log Viewer generator. Log in to Viewer (with publication specifiction ID) generator. Same mistake. Return to Master Account Administration tab and I see the specific parameters and application generator Viewer for publication ID have not stuck.

account-admin-after.png

When I configure the user again, I see my name in the entry application is always there, but is no longer enabled.

account-admin-after2.png

Reactivate, shows up in the active list. Same result. Close the tab account Admin, Admin, account back to the tab is no longer enabled. Any ideas or advice on how to overcome the problems of application of this provision role account? Thank you!

AM

Advertisement

Hello

Just got confirmation of the development team that this problem has been corrected and was deployed to production.

You can open the administration of accounts and press the checkbox 'Activate' on behalf of the application. Now, it must be registered and working in the generator of spectator.

With sincere friendships.

KlaasJan Tukker

Adobe Systems

Tags: Digital Publishing Suite

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