Built in camera and the touch screen works (NO windows upgrade didn't)

I built in webcam and touchsreen on my gateway zx6961 - options I can NOT locate where basically turn it on... I load the drivers but there are NO options display touchscreen or cam... If a normal webcam, I'd have a plug it and just download the drivers but computer is NOT seeingf webcam or a touchscreen :(

Hello

Thanks for joining us out on Microsoft Community Forums.

So you're unable to turn toward the camera and touch screen on the computer.

I suggest you to check if you have installed the camera on the computer Assistant tool. If so, you are looking for the same thing in start search and check. If you do not have the software installed you should be able to download and install it from the gateway support site.

Reference:

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=3566

For the trouch screen, you can find the option to turn on in the Pen and Touch feature.

b. type Panel.

c. go to hardware and sound.

d. Pen and touch.

e. click on the contact tab.

f. see if there is an option to activate.

Reference:

Touch, mouse, & search
http://Windows.Microsoft.com/en-us/Windows/touch-mouse-search-help#touch-mouse-search-help=Windows-7&V3H=winvistatab1

If the problem persists, please contact Gateway technical support for assistance:

http://support.gateway.com/support/?cmpid=supportnav

Hope this information helps. Get back to us with the status so that we can help you.

Tags: Windows

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