Updates do not install

I try to install two updates and I have error found code 646 Windows Update encountered an unknown error.

Update of security for Microsoft Office Excel 2007 (KB978382)

Update of security for Microsoft Office System 2007 (KB978380)

I was able to enter the Kbnumero in the menu search Microsoft.com and installed these updates in this way.

Tags: Windows

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    Diagnostic report (1.9.0011.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
    Windows product key: *-* - GD2PK - BD3R2-44MV3
    The Windows Product Key hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA =
    Windows product ID: 89572-OEM-7332166-00021
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D} (3)
    Admin: Yes
    TestCab: 0x0
    WGA version: registered, 1.9.9.1
    Signed by: Microsoft
    Product name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.080917 - 1612
    TTS Error: M:20091104073513946-
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: 6.0.6002.16398

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
    [File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.5840.16389]
    [File mismatch: C:\Windows\system32\Slcext.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16525]
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\samlib.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.16615]
    [File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\nsi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\user32.dll[6.0.6000.16438]
    [File mismatch: C:\Windows\system32\gdi32.dll[6.0.6000.16766]
    [File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\powrprof.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\setupapi.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\shell32.dll[6.0.6000.16774]
    [File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\version.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winmm.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
    [File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6000.16553]
    [File mismatch: C:\Windows\system32\regapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\crypt32.dll[6.0.6000.16425]
    [File mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\secur32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6000.16764]
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6000.16512]
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6000.16512]
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6000.16509]
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6000.16470]
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wininet.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iertutil.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\urlmon.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0]
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16740]
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16550_none_56f0fd51b4f462f8\gdiplus.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_40339432230aebeb\comctl32.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
    [File mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]

    Other data-->
    Office details: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D}1.9.0011.06.0.6000.2.00010300.0.0.002x 32*-*-*-*-44MV389572-OEM-7332166-000212S-1-5-21-3747016915-1105364745-1034703816Hewlett-Packardlaptop Presario V6500 Hewlett-PackardF.2A 20080222000000.000000 + 000A4313507018400EE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC10310312C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 = Microsoft Office Enterprise 2007 89388 726-2958074-6564314100Microsoft Office home and Student 20071219

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAC58AgAAAAAAYWECADAgAADCBCA/81zKARhDs/4hWdo7Xkl9D+HKpni6Sfv7jmoHEBVqqW/xcrQYytms9RtRtLWsIPXcLJpmwOfDvX0zCybmDilyQLttVIyTRhimAiUiBLOYhz3eEQj3sEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    License data-->
    The software licensing service version: 6.0.6000.16509
    Name: Windows Vista HomeBasic edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-16393-6000.0000-0492008
    Installation ID: 234075993312598255872244522405847072649516093605215141
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial product key: 44MV3
    License status: licensed

    --> HWID data
    Current Hash HWID: QAAAAAEABwABAAIAAgABAAAAAwABAAEAnJ9ERYTHdhu84yC + gASIzAaYmGC6ZEQsznDy9J4v6lrYfiqsrFZ4qg is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP NVIDIA MCP67-M
    SRAT AMD HAMMER
    HPET PTLTD HPETTBL
    START PTLTD $SBFTBL$
    MCFG MCFG PTLTD
    TCPA Phoenix x
    SSDT PTLTD POWERNOW
    SLIC SLIC-MPC HPQOEM

    Thank God!

    Finally, I worked it out myself. But it's painful to watch than virtually any other that Uday has responded to my problem. Something I've been waiting for so eagerly.

    I applied my common sense and defragmented the dirives then sfc/scannow, and it worked. Cryptographic Services said when I began to log in as network account. So my problem is solved. Now, windows update works fine.

    Interestingly, Microsoft Fix it, says it cannot start the Cryptographic Services. Are God, while the _____ you supposed to difficulty? It made Internet Explorer icon on my desktop and other places.

  • during installation of windows vista service pack 2, an error code comes and says that some updates to update were not installed with an error code (KB948465) _

    system information:
    Windows vista edition Home premium
    2007 micro.corp. service pack 1
    Manufacturer: Hewlett-Packard
    model: compaq presario CQ61 notebook pc
    ORP of 32 bits. sys
    Processor: cpu t3400 2.16 GHz

    And the error was...?

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

    =====================

    In no order given...

    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
    [0 x Error 80070002; 0x8007000D; 0 x 80073712; 0x800B0100; & 0x8024200D]
    http://support.Microsoft.com/kb/947366

    Service pack Windows Vista and Windows Server 2008 install fails with error 0x80004005:
    http://support.Microsoft.com/kb/971204

    0X8007371B ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE
    http://support.Microsoft.com/kb/947821

    Error message when you try to install Windows Vista Service Pack 2 or Windows Server 2008 Service Pack 2: "an internal error occurred during the installation of the service pack:
    http://support.Microsoft.com/kb/967818

    The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista
    http://support.Microsoft.com/kb/949358

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • KB2686509 security update will not install 0xf0f4 error code

    After downloading Microsoft security update for Windows XP (KB2686509) update will not install - what should I do?

    I struggled with this for days. Here's what was going on and what I did that worked.

    faultykeyboard.log listed 24 entries of the form kb*.kbd

    I searched and no such files exist on my computer.

    By running regedit and looking, I found 24 subkeys appearance abnormal corresponding to the list in:

    HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Keyboard Layouts

    After carefully reviewing the risk of damage, I discovered that the operating system automatically restore this section of the registry in the event of a boot failure.

    I deleted then boldly all subkeys of the *.kbd type in the registry. I deleted faultykeyboard.log. I rebooted then ran the KB2686509 update and installed and restarted the computer.

    The problem disappeared.  Everything works.

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