Burn a disc > mastered is unavailable / greyed.

Help!  Just got my new Blu Ray Sony burner and 35 compatible bd - r media.  When I try to format it, I get an error.  I thought the problem, it's live file system vs mastered, and I need to choose the mastered option.  However, the ISO image is not available.  It is grayed out.  It is a Vista 64-bit operating system.  I looked everywhere and found no answers on how to turn on the option of the ISO image.  Someone can explain why this option is not available or how to turn it on?  I have updated the firmware of this player.  Vista sees very well.  It drives me crazy and I feel like I've been had and wasted a 140 $.  Please help on this issue, if not for me, but all others who cannot find an answer to this problem.  For the record, I am not a newbie, but am very good at working on computers.  Why mastered is grayed out?

Thank you

Hi PatMethany,

You can check out the following link and check.

http://Windows.Microsoft.com/en-us/Windows-Vista/which-CD-or-DVD-format-should-I-use

Also this link below will show step by step how to solve the problem.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-sound/mastered-format-option-grayed-out/aee1469f-1095-436C-9f12-acce80c2bb99

Hope this information helps.

Tags: Windows

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