Button display the snapshot gives only a brief flash of the image

Hello

for the first time in my life Google failed me completely. I hope you guys can help me!

I work a lot with the "Take snapshot" and "Show the snapshot" buttons in After Effects. But since I moved AE CS6 my 6 year old to my new iMac last week a new funny thing happens:

I take the snapshot via the button, you get the sound-klick, I press the button view the snapshot and the captured image appears and disappears in a microsecond. Just a flash of the image. It's funny, but the F5 button works. Alone or with the FN button toghether.

This is AE CS6 11.0.4.2 on an iMac of 2013 with Maverick 10.9.2.

The usual stuff like update all, empty each cache, close all the other program, restart the Mac, make a cup of coffee and hope the problem is solved... nothing worked.

I'm happy for any idea!

Best

Michaela

Thanks for the idea, but I'm sorry to say, it didn't work.

I use a Wacom trackpad and a Magic Mouse here at the office, nothing special. I checked at home and tested on my MacBook 2012 and everything works fine (I use an old pc, mouse, and trackpad).

The problem also appears on 2011 MacBook my boss, as AE CS6. And I found a guy in CreativeCow forum with the same bug, but not as well useful advice. That's it, I'm absolutely ideas.

Tags: After Effects

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