Buttons and lights

The Cancel button on my printer deskjet 970 cse old enough does not cancel the print job and the power button does not turn off the printer.  I finally had to unplug the printer, even if the directions say not to do that. How can I get the printer to work as in the past?

It seems that this printer can be on it is the last step. Normally once the buttons stop responding there no way their back. You can try the steps outlined in the document below. If this does not work, you may need to replace the printer. Let me know what happens.

http://goo.GL/wRWgj

Tags: HP Printers

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