Buyer beware - Dell XPS 2720 - Service questions feed

I am the owner of 3 Dell XPS 27 "all in UNITS.  I have a 2710 and 2720 two.  Recently, one of my 2720's refused to start, so I place a call to service with Dell.  It turns out that food is shorted the motherboard, so the motherboard power AND must be replaced.  To this day and 15 days later, my $2,000 XPS system still does not.

I had to take two days off for two separate service calls, that which Dell sent incorrect feeding.  After hours on the phone trying to settle this point and the technician on-site, take pictures of the question, I'm still without the use of this computer.

For a device that is supposed to have weekday, Dell failed miserable on this repair.  Not to mention the overseas call centers are unnecessary and could care less how much time I had.

I have been a loyal consumer of Dell for many years, it will be the LATEST Dell product I ever buy.  There is no place to raise this issue in my own country, and I was told not to contact Dell more because they "are working how to solve the problem.  It is totally unacceptable for such a large company.

I'm having the same problem did you ever fix correctly and have you been able to do everything yourself easily?

Tags: Dell Desktop

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