Dell XPS 2710 all-in-One will not start, the totally blank screen

Hello. This is my first post on the forums and I hope someone can help me.

The Dell XPS 2710 all-in-one I bought for my 10 year old 15 months ago (Yes, that means that the guarantee is expired) will not start. No no post, no beeps, nothing. Just a brief spark of light on the screen, no words, nothing. The machine gets occasional use, and there is nothing to indicate what could have caused the problem. I have not upgraded the BIOS recently, is not as if it was a bad BIOS update, or whatever it is. I tried to hit the F1, F2, F12 keys delete during startup. No results.

The video works. I know because I can connect my laptop to the HDMI-in port and I can see the desktop of my laptop very well. So the question is NOT the video. My son uses this machine for occasional movies and homework in his room. I want to fix the computer, if I can. I am handy with computers and built several machines from the outset in the past.

I believe that the most likely scenario is that the motherboard has went wrong; There are several posts around the internet about motherboards 2710 AIO being unreliable. I saw an ad on the forums of Dell from a guy who said Dell Tech Support replaced its motherboard 2710 five times. I see that some of these motherboards are selling on eBay for around $200. I'm toying with the idea of getting a. I watched the service manual for the 2710 and I'm pretty confident that I could replace the Board of Directors.

Someone had experience with permutation on their motherboard on a 2710 AIO? Or someone has any ideas on what could be the problem with my son's computer? I appreciate all the advice/help anyone could offer.

OK, I have removed all the RAM from the motherboard (there were two sticks) and unplug the connector on the SATA hard drive. Then I turned on the machine and got two beeps very strong, but still no video on the screen indicating any form of activity of the POST. The sound signals have been first sounds I've ever heard during the procedure of boot on this machine. I put the RAM back in and re-connected the SATA cable. The way he has been, no video, no post, no beeps. I'm a bit at a loss for what I've decided, this means that the motherboard works technically and that another device on the machine is at the origin of the problem? Have I reason to assume that if I hear two beeps, then I should have the certainty that the motherboard was bad? Given that this a sound signal, the solution becomes cloudy, I guess. I can't help but feel that somehow the BIOS on the computer is damaged. Don't quite know how that could happen, however, because I have not updated the BIOS in over a year. I don't remember what BIOS version I have, but he had been working well for a year with no problems. Thanks for any other help/suggestions you can provide.

Tags: Dell Desktop

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