c:\windows\system32\driverstore\filerepository\hpoa1ss.inf_520d224f\hpotscl1.dll

When you run a deep scan on Windows Defender and BitDefender programs and all of the computer freezes when the analysis reaches the following file:

c:\windows\system32\driverstore\filerepository\hpoa1ss.inf_520d224f\hpotscl1.dll

What is this file and how can I solve this problem?

It seems to me not a file of their imagery HP digital hp - program of hp all-in-one series.

But it could also be Malware masquerading as a legitimate file,

Try scanning this Malware Remover:

http://www.Malwarebytes.org/MBAM.php

Malwarebytes is as its name suggests, a Malware Remover!

Download the free Version from the link above.

Download, install, upgrade and scan once a fortnight...

 

How to use Malwarebytes once it is installed and updated:

1. open Malwarebytes > click the update tab at the top > get the latest updates.

2. on the Scanner tab, make sure that the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

3 MBAM will now start to scan your computer for malware. This process can take some time.

4. when the scan is complete, a message box will appear

5. you must click on the OK button to close the message box and continue the process of Malwareremoval.

6. you will now be at the main scanner screen. At this point, you must click on the button to view the result .

7. a screen showing all of the malware displayed the program that is

8. you must now click remove selection button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When you remove files, MBAM may require a restart in order to eliminate some of them. If it displays a message stating that it needs to restart, please let him do. Once your computer has rebooted, and logged in, please continue with the remaining steps.

9. when MBAM has finished remove the malware, it will open the scan log and display it in Notepad. See the log as desired, and then close the Notepad window.

10. you can now exit the MBAM program.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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    Method 1:

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    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Chris
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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Hello

    1 how long you have been facing this problem?
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