C20 with 4xS2

Similar Questions

• TANDBERG Codec C20 with software version TC4.0.3.243792

  Product: TANDBERG Codec C20 Software Version: TC4.0.3.243792

  Version: 2011-01-25

  Hello

  I have a C20 with an old TC4.0.3.x of output, I would like to upgrade to a later version to be able to do H323/SIP calls with an alias in front of the IP address with direct connection (no keeper). For example: [email protected] / * /. My understanding of this version TC4.0.3.x does not allow this type of call.

  How can I pass TC4.03.X which is obviously an outdated version of the 2011 now safely? From TC4.x to TC5.x? then TC6.x?

  How can I get the keys to release of Cisco in order to ensure that the updates will not be rejected due to the missing keys release?

  Thanks for your help.

  Hello

  You must have the keys to unlocking the main upgrade for each version.

  The same thing must be added before you do the upgrade.

  regds,

  Aman

• Matching C20 with ISDN link question

  Hi, can someone help me on initial connectivity C20 with ISDN link? I C20 codec with 1 LAN port which is connected to link ISDN endpoint port, the link ISDN of LAN port is connected to the internal network. I configured the IP Link ISDN: XXX.XXX. XXX.251 and codec on XXX.252 both are the same subnet.

  Given that a single LAN port, how can I access the web interface of the codec to check and perform pairing? If in case, the codec is on firmware older supporting not pairing function so how can't I perform manual synchronization. Cannot access the ISDN link by series.

  Hello

  CAN´t you just plug your PC on the network internal (same subnet as the ISDN link and the codec) and access the Web interface of the codec: http://x.x.x.252 ?

  What versions of software are you using?

  / Magnus

• Reuse an existing one (currently registered for VCS) C20 with CUCM 8.6.2

  Hello friends...

  I have existing C20 which is registed to the VCS control running Software version: TC6.0.0.876266.

  Now, I thought of trying to save this to my 8.6.2 CUCM end point. I know that there is a different firmware (file Release TC5.1.3 - COP CUCM) who should be responsible on this endpoint before it can register.

  I looked for Cisco docos but they all assume that the Endepoint is already running a friendly of CUCM (file COP) endpoint. No cover that I could find the steps on how to get the file of the Conference of the PARTIES on the endpoint.

  Unless he can can be loaded via the CUCM by registering to the CUCM? But my question, it'll still join CUCM if he does not run the

  CUCM friendly (COP file) on the endpoint.

  Any thoughts on this will be appreciated.

  Kind regards

  Hello

  You're poorly understand the concept. C20 and an other TC end points do not have a special firmware to run on CUCM. The COP file that you install on CUCM is just a package to contain the common endpoint upgrade file, the same file that you can download and install manually in your endpoint.

  You can then go ahead and enter them on CUCM 8.6.2 is running the same version you, TC 6.0.0.

  This document contains all the instructions you need:

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/codec-c-series/TC5/administration_guide/cts_endpoint_administration_ucm86_quick_start_guide_tc50.PDF

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• Someone at - he had or having problems with getting nVidia NVS 450 working resolution?

  Hi all

  We got a new C20 with a nvidia NVS 450 card - and a $ monitor. The C20 has Windows 7 preinstalled; the out-of-the-box resolution is 640 x 480 and we couldn't make it go higher than that! The $ and the video card are connected via the DisplayPort cable that came with the unit. After you have reinstalled the video card driver that comes with the unit (on a CD containing drivers for Windows and Linux), we could never get to go beyond 640 x 480 resolution. We left thinking that it must be a quirk with Windows 7. We were going to install Linux on the C20 anyway, so we moved on this.

  We installed Fedora 14 (64-bit) install the video driver nvidia who was on the CD and cannot get the display resolution greater than 640 x 480. After a few days of tests n errors referring to various online forums, we have successful get resolution up to 800 x 600, but not the expected 1900 - something resolution the $ and video card holders.

  Someone at - he had problems with getting the resolution of the video card to work? If so, were you able to solve the problem? We thought we would start here instead to call Lenovo support first, because usually technical questions, we get smarter than over-the-phone responses. Also, waiting for answers on a forum is less frustrating than the vote by phone.

  Chris

  Thank you for your response.

  I had the chance to get their hands on another monitor, and when I plugged that, I got the full resolution. After a lot of testing, I decided that it was a faulty monitor and it had nothing to do with the video card. I finally got a replacement screen for the one who wasn't giving me the full resolution.

  Subsequently, I went ahead and got the latest drivers nvidia on their Web site. Everything works fine now.

• SX20, control with RS-232

  We want to use SX 20 with crestron (via RS - 232) controller

  Before, we used C20 with controller RS232 with cable in Y

  But SX20 have RS-232 port

  Can I use SX20 with RS-232?

  Thank you

  Respect of

  Hello

  You can use the USB on the SX20 port to connect a USB to the serial cable. Once the SX20 is started, you should get the RS-232 activated. It runs at a speed of 115 200. You won't have any connection in the early boot process, including the U-boats. Only when the system is fully charged, the port will be active. The RS-232 stands as a DTE. I don't know what they expected the CRESTON. If it is a DCE, you're OK, if not, it will need a null-modem. Have not tried to use the USB port on the SX20 myself. Will give it a shot and test it.

• QuickSet C20 (software: TC5.0.0.273156) in 8.6.2.20000 - 2 Communications Manager using the SIP protocol.

  All,

  I am trying to record a QuickSet C20 with the following scenario:

  Endpoint registration C20 (software: TC5.0.0.273156) in 8.6.2.20000 - 2 Communications Manager using the SIP protocol.

  My URI format is: [email protected] / * / (the IP address of the CUCM)

  I tried different settings in CUCM and QuickSet C20, but without success.

  Status in CUCM:

  Inscription: unknown
  IP address: unknown

  Status in C20 QuickSet:

  Failure / failed to save. Unprotected. Unverified.

  Note: The C20 QuickSet Gets the correct IP address.

  Can someone help me?

  Waiting,.

  Lucian Medeiros

  I would try to use the version of the following software:

  cmterm - s52000tc5_1_0_280662.cop.sgn

  Downloadable at:

  http://www.Cisco.com/Cisco/software/release.html?&mdfid=283613658&CATID=280789323&softwareid=280886992&release=TC5.1.0-CUCM&rellifecycle=&relind=available&RelType=all

  Not to mention that I would look at:

  http://www.Cisco.com/en/us/products/ps11424/prod_maintenance_guides_list.html

  In particular:

     http://www.Cisco.com/en/us/docs/Telepresence/endpoint/codec-c-series/TC5/administration_guide/cts_endpoint_administration_ucm86_quick_start_guide_tc51.PDF

• Presentation of AppleMac on C20

  I hope someone can shed some light on this for me:

  We have a C20 with TC4.2 software and we can show a presentation on a computer windows laptop at the end through the VGA dock for the C20 - BUT NOT YEAR APPLEMAC.

  We have the VGA to HDMI for the applemac, but the C20, nor the EX90 will show the presentation on screen the Applemac.

  Checked all settings, etc.

  Sw TC4.2 so did EX 90.

  Can anyone suggest anything or have had this happen?

  See you soon

  Hello!

  I have an older MacBook pro and use the EX90 as my main screen through the use of cable DVI2DVI

  a car that works fine for me with 1920 x 1200.

  BTW, my old MacBook still has a DVI port.

  I agree with Paula, may not be an adaptor cable from VGA to HDMI one is analog and the

  another a digital only (unless you have an active meter in or someone is abusing cable :-)

• Double display C20 behavior

  Hello world

  I have a 9TC6 C20) with dual license installed.  I have exactly the same display on both screen every time.  I have fixed HDMI 1 and HDMI 2 as first screen role.  In this way, I got exactly that I want except for presentations remotely.  When the remote site starts a presentation, it is not displayed on the screen.

  I'd appreciate if anyone has an idea to get the behavior I'm looking for.

  Hi Martin,

  How your system is set up: as a single or dual monitor.
  I think you should install as a single monitor with HDMI outputs both primary role.
  In this case, your system will display video and presentation on both outputs.

  If the system is configured as double monitor, the presentation will be always check on the second exit (in which case it is configured as second or presentation only). But, as Setup you the second exit first, we saw not the presentation.

  I hope this will help you!

  Valentine's day

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• Reports on the TMS - network packet loss

  Hello world

  I'm seeing packet loss reports in TMS, but there is no info here.

  My network is: VCS 7.0.2 movi, c20 and ex60 registered (SIP) as well as a TMS 13.1.2.

  The vcs is a starter pack and the TMS is the demo version. I first registered endpoint of the vcs and then added the TMS to the network. I have the endpoints addition and vcs to TMS. In TMS, I see the endpoints and the news on their topic, but unfortunately no information in the report of packet loss. I made a call between movi and c20 with packet loss, but no info has been shown in the report.

  I am very new to the TMS, and I wonder if there is something I should be doing in order to make endpoints send info packet loss to TMS.

  I sshed in endpoints and I can see the info on packet loss and jitter through the api.

  Described above is my test network on which I can make prety much all about. I also have the same problem (this time with EX60 endpoints, control VCS and TMS) on a network of clients and on this network that I really need this job.

  Any help would be appreciated. Form what I read end points to send this info by HTTP to MSDS. Am I wrong?

  Thank you for your help.

  Hello

  Endpoint to send your comments to tms on http Yes. I'm not at the office and this cannot be verified at the moment, but I don't know if devices running software like c-series and ex support tc this packetloss reports, I know the MXP legacy for this. If anyone can check it out that would be great. If this isn't the case, I will check it tomorrow.

  At least, you can check that endpoints send your comments to the tms at all looking at the system in the browser tab newspapers.

  Check the trap logs. If you see connect and disconnect traps here, feedback should work.

  /Magnus

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• Touch Panel matching

  We currently profile C20 with touchscreens for control. Is there a way to set the username/password matching name so that it is different from the login / admin password?

  Sent by Cisco Support technique iPad App

  Hi Leon,

  You can create the user saperate in codec with admin rights.

  The user can be created in Maintanance-> user administration.

  That you can use for matching.

  Kind regards

  Dharmmesh

• What should I do a Downgrade?

  Hello.I have a Quick Set C20 with 5.1.1 FW version. I need it downgrade to the 4.2.3 version.

  I need a unlock key?

  Thanks for your response!

  You must have the key to unlock for tc4.x Yes.

  / Magnus

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• C20/SX20: is there a way to get the cdr with loss/jitter of the stats?

  I'm trying to get a report with loss/jitter, but doesn't cdr can not find a way to do it.

  (a) TMS is able to report COR but only on the participants/duration/encryption/protocol of appeal

  (b) C20 web gui has information but only with a number of clicks on and only for a call each time

  (c) API C20 (cli) I found some commands, but nothing for the loss/jitter
  I tried xstatus Diagnostics appeal channels-> only for calls in progress.
  tried xHistory recent CallLogs | Call-> nothing usable

  Is it possible to get the cdr with jitter/loss for each C20/SX20 counters in a framework?

  Methods to obtain these data is exactly what you have listed and must be carried out during the call.

• C20 - run API via SSH with plink logged on as admin

  Hi all

  What is the way of interacting ssh vith help API and application plink to run commands on a C20 looged as an administrator?

  I am able to execute commands as root for example to perform a reboot:

  Batch script:

  C:\putty\plink.exe-SSH IP_Addresss-l root pw - password C:\C20restartjob\c20.txt m

  C20.txt:

  echo restart now

  / sbin/reboot

  Output

  I would like to be able to run the commands API but being logged on as admin user.

  What I use in the c20.txt file if the command is recognized?

  SW: TC 6.X

  Thanks in advance for your advice.

  Played a little further - and found something that works for plink.

       C:\>PLINK.EXE -ssh testc60 -l admin -pw TANDBERG<>

  where C20. Cotains TXT:

       xcommand boot

       bye

  The "bye" is really useless if the reboot - to do, but if you show other xcommands then unplug the codec at the end of all your orders.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• Cisco TP Codec C20 is not able to speak CEC with LG LCD screens

  I was waiting for the CEC on / stand by the possibilities of the software TC4.2.1 for awhile only discover that it does not work with LG CEC (aka SimpLink), but on the other hand, it works very well with the Sony BRAVIA Sync.

  Has anyone encountered this same problem?

  Hello Mihail,

  We also tested with LG SimpLink and seller sends specific commands and will not respond to requests for confirmation.  This limitation will be added the release notes.

  Thank you!

  Paula