TANDBERG Codec C20 with software version TC4.0.3.243792

Product: TANDBERG Codec C20 Software Version: TC4.0.3.243792

Version: 2011-01-25

Hello

I have a C20 with an old TC4.0.3.x of output, I would like to upgrade to a later version to be able to do H323/SIP calls with an alias in front of the IP address with direct connection (no keeper). For example: [email protected] / * /. My understanding of this version TC4.0.3.x does not allow this type of call.

How can I pass TC4.03.X which is obviously an outdated version of the 2011 now safely? From TC4.x to TC5.x? then TC6.x?

How can I get the keys to release of Cisco in order to ensure that the updates will not be rejected due to the missing keys release?

Thanks for your help.

Hello

You must have the keys to unlocking the main upgrade for each version.

The same thing must be added before you do the upgrade.

regds,

Aman

Tags: Cisco Support

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