C309g-m: Scan pdf.

Hello

I scanned with my printer, 10 pages in a single pdf file.

When I opened the pdf file created by the scan, page 1 is still missing and 9 other pages are correct.

When I print the pdf file, page 1 is printed in white, but the next 9 pages are printed correctly and a blank page is added at the end I added the new drivers but still does not work.

Surprisingly, when I scan only 2 pages, it works well in the pdf file. As soon as I add another page, page is blank...

Any help would be really accepted.

Thank you

Hi skh740,

As it happens only with PDFs, I would run all Adobe updates to see if that will help.

Try to scan the image.

If it is still not save the 1st page, uninstall and reinstall the printer software.

Uninstalling the printer software.

HP Photosmart full feature software and drivers - Mac OS X v10.4, v10.5, and v10.6.

Test scanning.

Let me know the results.

Thank you.

Tags: HP Printers

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