C4385 all in a carriage Jam, with paper

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• Having a carriage jam with your Officejet 8600?

  Gettting a carriage jam message and cannot get rid of it?

  Sometimes the ramasseherbe gets locked due to a paper jam. You can unplug it and move the carriage to the Center. Look to the right (the region where it comes from), search for any paper. Many times paper crumpled upward and is stuck in this field and transport cannot lock, because it is blocked.

  Here is a link that will help to transport also jam.

  http://support.HP.com/us-en/document/c02919171

  I hope this helps.

• How to fix a carriage jam on a printer all-in-one Officejet 6700 Premium

  Never get a carriage jam and can't get it figured out? Here is a video and a document that can help you solve the problem.

  Many times transportation jams came from a piece of paper crashes and the transport again slams the paper and cannot go completely backwards. The video shows how you can get a jam and a few steps to get to the jam and fix it.

  http://www.YouTube.com/watch?v=nV59MGyoIcQ

  Another useful source might be this document below. It has the same steps, but it can also be useful.

  http://support.HP.com/us-en/document/c03079130

  Hope this helps let me know if you have other questions about a carriage jam.

• SE error message: there is a carriage jam and the printer will not printusing HP PSC 2355xi printer all in one

  Original title: transport jam

  Despite the opening of the printer and the cart is many, many, many times I still get the error message that there is a carriage jam and the printer does not print. I have a HP PSC 2355xi all-in-one. The carriage moves freely. Help!

  It is a hardware problem, not a Windows problem. You should contact HP for assistance.  This may mean that the engine or the running gear is toast. They should be able to tell you which components to check.

  writing in the new message: * e-mail address is removed from the privacy... *

  Despite the opening of the printer and the cart is many, many, many times I still get the error message that there is a carriage jam and the printer does not print. I have a HP PSC 2355xi all-in-one. The carriage moves freely. Help!

• printer says paper jam but not cluttered with paper

  printer says paper crowded but not cluttered with paper

  .. .and printer brand and model also.

• Officejet J6480 carriage jams when printing wirelessly via the plugin from HP printing service

  I try to print on my printer OfficeJet J6480 HP all-in-one to my Samsung Galaxy Tab 3 tablet that runs Android 4.4 Wireless using the "HP Print Service Plugin on the tablet.

  Measures already taken;

  Sucessfully downloaded/installed the Service HP Print on shelf Plugin

  Radio wireless to the printer and correctly configured to communicate with the router wirelessly activated successfully.

  Problem:

  When you try to print something from the tablet to the wireless printer, the printer is trying to perform the print operation (flow paper in the printer from paper tray, shows 'Printing' on the printer screen), but then never made a real impression and gets a 'Transport Jam' indication on the printer screen.

  When this occurs above, I opened the hood top, checked for jammed paper in the paper path (Nothing), did tension of printer many times, cycle of fact alignments cleanings and cartridge many times, changed the paper to different types of paper.

  None of these actions corrected the problem...

  I'll also add that when you perform the steps of printing with the radio wireless on off the printer and the cable connected to the printer, the printer functions normally when you print from my pc applications - no traffic jams. Also, the printer works normally when you perform a function 'copy' locally from the printer control panel - not roadways of jams.

  I thought maybe an update of the firmware to the printer could solve this problem - ideas about this being a likely solution?

  BTW - how you normally clear / would correct a cart-jam regardless of printing wirelessly or through an ethernet cable?

  If the firmware update is not a solution, any comment on what could be the cause of the problem?

  If an update is available, could you tell me how to do the upgrade and where can I download it from?

  Thanks for all your comments... Denny

  E - rog,

  Two things I wanted to first of all thank you a lot for the response to my original message concerning the problem of printing wirelessly to my printer HP J6480 of the Tablet, Samsung Galaxy Tab 3 via the Plugin of Service HP Print.

  Secondly, I wanted to aplogize for the very long delay in responding to your... I had some health problems with a family member who prevented me to try your suggestions to the problem.

  I am pleased to report that I managed to solve the problem... I am now able to print to the printer of the tablet.

  A little history on the fix...

  I tried to download and install the update of the firmware from the link you provided, while having the printer connected to the PC (Windows) computer via a USB connection, as you suggest. (It was initially connected through my home network, so I had to first uninstall, then reinstall via USB connection). When you try to install the downloaded firmware it failed, even after several attempts to re-downloading/reinstalling.

  Instead, I uninstalled the printer again, reinstalled over the home network, downloaded the update of the firmware directly from the HP site by locating the printer model, then the firmware. This time the firmware successfully installed (was able to view the progress of installation of the firmware in the display on the front panel of the printer). Make the installation of the firmware with the printer installed on the network domestic (instead fo via USB), the installation process allowed me to search for the printer on the network - it found it successfully and successfully installed the firmware.

  After this successful firmware installation and turn on the wireless radio on the printer (via the button on the front panel), I was able to print successfully from the tablet... YES!

  Needless to say, there is no carriage jam messages as before... and I did not try your other suggestions to go to the HP article on carriage jam error States/solutions.

  I am really gratefull for your response/suggestions...fixing this problem did the usefulness of my tablet to increase dramatically to have the ability to print... cudos to you for your efforts on this forum and a big "thumbs up" for your records.

  Denny

• Carriage jam Error Message on HP 8500 has

  My OfficeJet Pro 8500 constantly has a carriage jam error message. I followed all the steps of the 14 minute video. I was able to print the test pages to each step, but just after he lit up with the error msg again. There is no paper jammed anywhere, but it is making a kind of grinding sound when it does not print the test page. Then I'm back to print it does not and I have to turn it off then try all the steps. Also when I turn it off then on again once it seems to freeze on the screen "check printer, this may take a few moments." Can what solution anyone recommend. I don't think that there is a trolley that everything looks very good jam, but there is clearly a problem. Was working fine until I had to print a 80 page document last week.

  Troubleshooting steps described in this document can help solve the problem.

  Jams of transport differ from paper jams, although paper jams can cause transport jams...

• OfficeJet 8600 more - will not install - error message "carriage jam".

  I'm unable to install a new printer of all-in-one OfficeJet 8600 Plus.  I was running through the installation routine when it hit a barrier, that it cannot go beyond.  I got the "Carriage jam" error message on the printer screen.  I ran through HP Web sites and found one on the point: http://support.hp.com/us-en/document/c02919171

  I did everything that the foregoing asked.  I pulled the cart holding the ink cartridges and put again.  I 'reinstalled' of the carridge another 3 times, and the third time, instead of seeign 'Transport Jam' once again, the machine began to re-start, but then got stuck on a new screen, that says 'printer preparation', with the logo of HP that swirled around, stating that it was ongoing.  He spent forever, and when I tried to turn it off, it wouldn't let me, so I pulled the plug.  When I plugged in again, I was back to "Carriage Jam".   What can I do else?

  The guy at Office Depot said to bring it back, and he would exchange for a new (I bought it today).  I guess I will, if anyone has a better idea. Thank you.

  Hi Ismellwabbit,

  Sorry to hear that you are having problems.

  I totally agree with the guy from Office depot. If you are having problems on the first day, I strongly suggest that make you it

  take it to a new. Don't waste your time trying to fix it because you may have a defective product.

  These things happen because of several reasons that could happen anywhere bewteen from production to delivery.

  I hope this helps! Sorry you had a bad first experience. Totally been there myself and I know how that feels.

• MY PRINTER JAMS AND PAPER

  HERE'S THE DEAL. I HAVE A CANON PIXMA MG2420 PRINTER THAT I BOUGHT JUST 2 MONTHS AGO OR MORE. I WAS WORKING GREAT AND I STOPPED USING IT FOR A WEEK OR TWO SINCE SCHOOL ENDED. WHEN I TURNED IT TO PRINT SOMETHING IT BEGAN TO MAKE STRANGE NOISES AND THE LED STARTS FLASHING. THEN HE STOPPED AND STARTED LOADING THE PAPER EVEN THOUGH I PRINT NOTHING. THEN IT STOPS HALF WAY AND THE ERROR LED STARTS TO BLINK 3 TIMES. I KNOW THAT IT IS THERE NO PAPER JAM BECAUSE I FOLLOWED ALL THE STEPS TO CLEAR A PAPER JAM. THEN REMOVED ALL PAPER FROM THE PRINTER, IF IT IS TURNED OFF AND THEN TURN IT BACK ON. AND IM STILL GETTING THE SAME ANSWER. ANOTHER THING IS WHEN I TURN IT OFF. HE STARTS LOADING THE PAPER, THEN MADE A BUNCH OF NOISE AND SHUTS DOWN.

  WHEN I OPENED THE PLACE WHERE IM SUPPOSE TO PUT INK... WHERE THE LETTERS WRITTEN ON THE METAL UNDER THE TRUCKING OF THE INK PART. THE PRINTER PRINTS ON PAPER AND IT NOT THERE NO PAPER WHITE WHO FATE. IM GET VERY ANNOYED AND FRUSTRATED. I DO NOT KNOW WHAT DO. I EVEN BOUGHT NEW INK THINKING THAT IS THE PROBLEM, BUT IT IS NOT OF CLEARLY.  CAN HELP YOU...

  I LOVE MY PRINTER AND I WANT TO REPLACE IT.

  Thank you

  INNOCENCE

  It's embarrassing. ignore my essat. I found my long lost in the printer hair band my bad...

• HP C4385 all-in-one crashes when you try to scan

  I have a HP C4385 all in one and when I attemot to scan, unit itself is all in one software, a window that says "hp scanning" appears and then the software freezes.  It does not scan, I get no error message.  I need to reboot to clear the message, but still can not sweep.

  I use Windows XP and connected to the all-in-one wireless device.  I had this problem a few months back and was able to get online HP chat people to help me, but this time I tried twice and they can help. I thnk I downloaded somethingthe last time it was fixed.  Any help would be appreciated.

  Thank you.

  I think that there are some conflicts with the drivers.  I was able to get everything working again to completely uninstall the software and then re-install.  It cleared up any questions - until of course, something comes into conflict with her and he messes up.  But it works fine now.

• carriage jam message

  like others on the forum, I have only my printer today and won't get carriage jam message.

  I tried all of the actions of troubleshooting again and again and again, it will not be printed. There is nothing to prevent the transport of themselves.

  I'm really really frustrated to this topic and I am ready to return my printer and write a bad review on Amazon where I bought it. Help, please

  Thank you. my 14 year old son solved the problem, whatever it may be.

• The message says that it has a paper jam or paper but there is paper in it.

  My printer has a paper jam that I corrected, but it will not print even though even he sends paper thru with nothing on it. The message says that it has a paper jam or paper but there is paper in it. Sent several things to print but quere said there is nothing to print.  Help!

  Contact the manufacturer of the printer.  It is not a Windows problem.

  Good luck.

• I deleted all the games that come with Windows XP including Solitaire. How can I get that back?

  I deleted all the games that come with Windows XP including Solitaire.  How can I get that back?

  Hi andypily1,

  Welcome to the Microsoft Answers community.

  Try the steps one by one and check below.

  STEP 1:
  How do I add or remove games in Windows XP
  http://support.Microsoft.com/kb/307768
   
  
  STEP 2:
  In most cases if the games are deleted from the computer files will remain on the computer.

  I suggest that you are looking for game files in the system32 folder.

  Later, click on Start menu click on run and type c:\\windows\system32 in the following search of the window for the file of games like free cell. If you get the files in the system32 folder then copy the file to c:\\program files\start menu\ later in the game folder.

  STEP 3:
  If fails it above steps, try a system restore to the point when the game was available on the computer.
   
  See the link below to learn how to perform the system restore.

  How to restore Windows XP to a previous state
  http://support.Microsoft.com/kb/306084

  Hope this information is useful.
  Let me know if it worked.
   
  Thank you, and in what concerns:
  Umesh P - Microsoft Support

• How to get the printer laserjet 3015 of all-in-one to work with hp520 touchsmartpc 64-bit with windows 7

  How to get the printer laserjet 3015 of all-in-one to work with hp520 touchsmartpc 64-bit with windows 7

  Hi baldwinj,

  Follow the steps outlined in the document below to install the OS driver in for this printer in Win 7 64 bit.

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• ENVY 100 all-in-one: Envy 100 printer all-in-one - will not glossy paper 250 gsm

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  Followed him orders for cleaning rollers, reset by disconnecting the power and brought etc. cartridges.

  I note others have had the same problem which seems to have been set by a semi of hardware reset. How can I get the required for the semi reset procedure?

  Thanks in advance.

  Welcome to the @noxasforums.

  I saw your post about your Envy 100 not pulling by glossy paper 250 gsm and wanted to answer you! I checked the specs for the Envy 100 and as you can see below, the printer should take in if you use a format supported below. Maybe you can try the steps from the link I posted for you. I think the cleaning rollers should help. You can also try to select different types of paper to see if one works better than the other.

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  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

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