C4599, error-print wireless unable to "communicate" with the device?

problem with the wireless C4599 printer

sometimes wireless works, and sometimes it's not

"solution center" shows that it is connected.

When the work get status = "error - printing"

"solution center" still shows as connected, but when trying to get information, such as ink level, get "the computer is unable to establish 2-way communications with the device.

OK work when connect with usb.

does not help to disable ZoneAlarm firewall.

What are the good ' property settings, for example...

' 1. ' localization ', Ip etc.?

2. "ports", including one for check or add?

3 etc.

could not find any help in the manual.

Maybe there's another document that helps with that.

any other suggestions for fixes?

Thanks again for your help!
AKM (XPproSP-3, 7 - IE, Office2003)

I'm starting to suspect a problem with your firewall.  Is the firewall disabled Windows (do)?

In addition, ZoneAlarm has some known issues with the HP printing software.  Learn how to set it up here.

I would like to set a static IP address (or reserve, and IP address), but I don't think it's a source of your current problem.

Tags: HP Printers

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