C4680 on Mac OS scans are all black
When I scan, the saved image is all black. However, I often get this message instead "an error occurred registering the file because it could not be written in. Check the properties of the file to ensure that it is not dead. "I had this all-in-One during the years and same iMac for years. Recently updated to OS in 10.9.3 (Maverick) help?
Hello
Svan via Capture of Image or an extract, it is a problem known as the HP scanning software is not compatible with the Mavericks.
Follow the informatiom workaround as shown below:
http://support.HP.com/us-en/document/c04028214
Tags: HP Printers
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