C5180 all-in-one: analyze the problem

I had three options in the Scan Menu;  Scan and reprint and Scan-to-memory card scan to file.  Scanning to file is no longer appears as an option on the printer screen.  What is necessary solve the problem.

Hello JL1944 ~.

Welcome to the HP Forums!  I understand that one of your scanning options disappeared.  The link listed here will guide you through several troubleshooting solutions. http://support.HP.com/us-en/document/c02450835

Please let me know if the problem persists and I'll see what I can do to help.

Thank you.

Tags: HP Printers

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