HP 5610 all-in-one printer: printing problems from the internet

my printer Hp 5610 all in one printer don't print properly on the internet, bold text is readable, any type is barely legible, and in some cases, unreadable. I have downloaded and run the hp print and scan doctor and followed touble shooting recommended changing usb ports and a different cable that has not solved the problem. The drivers have been updated and installed. The printer works well when you print files. I also changed ethernet cable which had no effect. I deleted and reinstalled the printer several times and still no results. I noticed this problem in the forums with different printers and systems, but I have seen no resolution for any of them. I'm open to suggestions to solve this problem.

Hi @mikiev,

Welcome to the HP Forums!

I see that you experience printing problems when you print from the Internet, with your HP Officejet 5610 on Windows Vista. I'm happy to help you with this printing problem!

A few questions for you, if you don't mind:

  • What is the name of the web browser that you use to print from?
  • What happens when you print from Notepad? You get the same quality print or better?

In the meantime, I suggest go through this guide, Faded or dull in print colors. Also, I would suggest trying to print from another web browser. Such as: Firefoxor Google Chrome, etc.

Thank you for posting!

Tags: HP Printers

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