C5280

My HP Photosmart C5280 All in one has started giving me a message that says I must be connected to a computer before it will scan. I know that I'm connected, I can print the e-mail. Now, I do not have the ability to scan to peak. My only options are Scan and reprint or scan to memory card.

I run on Windows XP on an old Dell. No new software, updated Norton recently. I found out how scan as an image and then go into this track of attach a photo, but it's a pain and time consuming.

Help!

Please give me clear instructions. I'm far away computer, I can follow the signs tho!

Thank you

Hi kadibl,

Looks like you need to update the analysis to the list in the solution center or HP Director. Here are the instructions for updating the list.

Question

When you try to scan using the control panel of the product, the message "error: LCD list needs to be upgraded ' displays on the computer." The 'LCD' list is the list of possible destinations to scan that appears on the printer.

Tags: HP Printers

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