C5580 - scanning problems - how to scan?

When I press the Scan button on my all-in-one, it is said: "scanning problem: try running the scan of the computer." Refer to the documentation for more information. »

But how to scan from my computer? I open the HP Solution Center, and the only option is 'Print of Photos' or 'Share of Photos.'

This article tells me to go to the "analysis settings" in the HP Solution Center. I have no "analysis settings" in the HP Solution Center. If I click on settings, I get the print settings and other settings (which resemble internet connection parameters)

http://support.HP.com/us-en/document/c01391654

I'm on Vista Home Premium and I connect to my C5580 Bluetooth. Fine, I can print. Just can not scan to the computer. However, I can scan to a SD card.

Any suggestions?

Seems that you have connected the printer using Connectivity Bluetooth.Bluetooth is only for printing and scanning will not work. You will need to connect to the printer with the USB cable to analyze correctly.

Tags: HP Printers

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