C6280 printer does not accept the change of format of letter-size paper

Although I changed the paper size in printer A4 letter Properties menu, it always prints as well on the size of the letters.

Thanks Gemini02 for your suggestion, but I already did all that and it made no difference.   However, I have now solved the problem myself.   After a lot of research, I discovered there is a print setting allowing the DISCOUNT A4 to adapt to the size of the letter and it was active.   To turn off, in an open document, click file, then Options, and then click Advanced Options, then scroll to the bottom to halfway and uncheck the box on "scale content for A4 or 8.5 x 11 paper size".

Tags: HP Printers

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