C6280 prints wrong colors after two changes of cartridges

I have the C6280 for about 6 months and it prints green for magenta, change cartridges twice and it prints now yellow instead of magenta. All the answers?

This only happens when you print, or when you perform a copy too?

In addition, print a self-test report by pressing the Setup button > tools > self-test report. Do you see the mismatch of colors here, too?

Tags: HP Printers

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