C7280 remove document

I have a photosmart printer C7280 with Windows 7. I can't delete a document, it says delete, but it won't remove. What should I do?

Hello

In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the document has been deleted.

Kind regards

DP - K

Tags: HP Printers

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